Reviews
Write a reviewPoor service
Was told to put 2500 down. 24hrs later was told to bring in 2000 because its worth 4500 down....crooks. How do you do this to a customer thats just been in a accident a month ago and just turned in the rental after purchasing? Crooked snakes. Kevin was very pleasant and helpful and also looked confused when i told him what the finance manager called and told me. Kevin deserves a better job that doesnt have a bad name for being crooks
Poor service
Was told to put 2500 down. 24hrs later was told to bring in 2000 because its worth 4500 down....crooks. How do you do this to a customer thats just been in a accident a month ago and just turned in the rental after purchasing? Crooked snakes. Kevin was very pleasant and helpful and also looked confused when i told him what the finance manager called and told me. Kevin deserves a better job that doesnt have a bad name for being crooks
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
First class experience
I came to this dealership to see a used Mini Cooper... The entire staff they're treated me professionally and answered each and every question I had and if they couldn't answer it themselves they got me the answer... while I did not make a purchase from them I would surely recommend them to any individual who is about to see them regarding an automobile
First class experience
I came to this dealership to see a used Mini Cooper... The entire staff they're treated me professionally and answered each and every question I had and if they couldn't answer it themselves they got me the answer... while I did not make a purchase from them I would surely recommend them to any individual who is about to see them regarding an automobile
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
BMW owner
I was in the market for an inexpensive pre-owned vehicle I could pay cash for. I came in, worked with Ross, and he was great. Showed me a number of options that fit into the price range I wanted to stay within, and we decided on my BMW 328i. I did not feel pressured to buy outside of my price range or to finance. I wasn't rushed, but it also did not take long. Recommend them for sales and service. They now service my BMW as needed.
BMW owner
I was in the market for an inexpensive pre-owned vehicle I could pay cash for. I came in, worked with Ross, and he was great. Showed me a number of options that fit into the price range I wanted to stay within, and we decided on my BMW 328i. I did not feel pressured to buy outside of my price range or to finance. I wasn't rushed, but it also did not take long. Recommend them for sales and service. They now service my BMW as needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
mercedes benz
Bought a preowned Mercedes e350. Was a great experience Staff was great. Purchase was quick and efficient. Would definitely recommend Hoover Car and Truck to all friends and family.
mercedes benz
Bought a preowned Mercedes e350. Was a great experience Staff was great. Purchase was quick and efficient. Would definitely recommend Hoover Car and Truck to all friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nissan Altima
Love my nissan altima I bought from them. They treated us kindly and answered all of our question honestly. I would refer anyone to them.
Nissan Altima
Love my nissan altima I bought from them. They treated us kindly and answered all of our question honestly. I would refer anyone to them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying
The customer service was great. Everyone was friendly and helpful. I don't have the best credit but they were able to get me into the car I wanted anyways. Thanks to everyone at Hoover Car and Truck Center for getting me into my 2010 Accord!!!
Buying
The customer service was great. Everyone was friendly and helpful. I don't have the best credit but they were able to get me into the car I wanted anyways. Thanks to everyone at Hoover Car and Truck Center for getting me into my 2010 Accord!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase