Bill Hood Premium Pre-Owned

Rectangle 48
Sales 8:00 AM - 7:00 PM

Bill Hood Premium Pre-Owned Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2017

"Where Luxury Meets Value"

Reviews

2.7 out of 5 2.7
6 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    September 18, 2018

    Ray T had a lot to say while I was buying my car. He went on and on about how great he was and how awesome his customer service was however- has showed... otherwise. Called day after bought car to advise of issue I noticed and ask for recommendation. Never got a call back. When I asked about it a week later was told oh looking into this will get back with you. Ha 3 weeks later still no reply. Will never return to this delearship again. Poor customer service by someone who bragged so highly of themself. Oh the irony.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sorry to hear about this. This is definitely out the ordinary. Please give me a call so we can take care of this matter for you. Ryan @ 985-542-0800

  • 1.0 out of 5
    June 13, 2017

    I called the dealership to ready to make a purchase TODAY. I spoke to a lady expressing my interest in mercedes convertible and explained I lived 2hrs... away and that I would like to iron a few things out before making the trip. She explained she was the person that could help me with that, then told me she would talk to her Manger and also send me a credit application .It should be noted I called in the morning but gave them until 4:30PM to do so. I then called back and told them I had called before and had been made promises that had not been kept, I was then put on hold and transferred to no one.I could understand if they thought it was a waste of time but I had even revealed to the rep that I had an excellent credit score and debt/income ratio. We literally could have made a deal today and I apparently didn't rank high enough on the importance scale.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 4 found this review helpful. Did you?
  • April 1, 2017

    Smaller more cozy dealership. For me it was exactly what I needed. No rude salespeople attacking me or trying to pressure me into buying

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    April 1, 2017

    Smaller more cozy dealership. For me it was exactly what I needed. No rude salespeople attacking me or trying to pressure me into buying

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    April 1, 2017

    Smaller more cozy dealership. For me it was exactly what I needed. No rude salespeople attacking me or trying to pressure me into buying

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    November 4, 2016

    I called the Internet sales number before we hit the road for the 45 minute drive to the dealership. The dealership actually had 4 different locations... so we had to go to all 4 locations to ask abt the vehicle. Each dealership was helpful and friendly but the vehicle had already been sold a few days prior. The trip was really pointless.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 3 found this review helpful. Did you?