Bob Richards Chrysler Dodge Jeep Ram

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
156 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 30, 2019

    Lori is an amazing sales rep. Her approach to the whole process was truly very professional. She was patient but quick to understand my situation.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the great review, Roger! We will be sure to thank Lori for providing you with excellent service. Let us know if there is anything else w...e can help you with. We look forward to your next visit!

  • 5.0 out of 5
    October 11, 2019

    Service department staff were very friendly and courteous. Service was accomplished in very reasonable time. Last year I could not say the same about service... department or sales. Big improvement since it became part of Murphy Autogroup.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Freda, thank you for your feedback! It means so much to us that you gave us another chance and that we were able to provide you with the great servic...e you deserve. We truly appreciate your business and hope to see you again!

  • 4.0 out of 5
    September 30, 2019

    Service was good the facility needs to update thier service waiting area, not everyone drinks coffee should offer water as well. I saw more employees getting... coffee and snacks than customers.

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    Came in for service or repair
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    Dealer Response

    Hi Brian, Thank you for taking the time to share your overall positive experience with us. We will be sure to pass your feedback to management.

  • 5.0 out of 5
    September 2, 2019

    I bought a new truck after shopping around for several months. Lori was my sales representative and she certainly knows her business. It was a pleasure... doing business with her.

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    Shopped for a new car
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  • 5.0 out of 5
    August 29, 2019

    Excellent Service, great lady named Chris handled my repair and recall on my 2018 Powerwagon. I’d highly recommend this dealership and her, she is a gem.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the positive review and rating! We are happy to know that you were provided with excellent service and especially from Chris. We appreci...ate you recommending us and we hope to see you soon!

  • 5.0 out of 5
    August 1, 2019

    I had a great and wonderful experience Lori is a True Definition of a Great Salesman she not only looks at the internet of herself but the customer Kudos... thanks again Lori

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    She will appreciate your kind feedback. Thank you for allowing Lori to meet your needs. Have a great day and visit again soon.

  • 5.0 out of 5
    July 9, 2019

    Car is fixed and service was with a smile. We will certainly go back for service. We are actually thinking of buying new car there too since the service... was so good for our used car.

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    Came in for service or repair
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    Dealer Response

    Thank you for choosing us!

  • 5.0 out of 5
    July 9, 2019

    I am a customer service specialist whose family owned a Dodge dealership for decades. Therefore, I have high standards when it comes to serve, especially... regarding my vehicle. The service manager provided me with premium service. He was thorough and transparent throughout the process. The quality of work was excellent and never once did I have to wait outside of my scheduled appointment time frame. The waiting area was accommodating and clean. Additionally, the staff was extremely friendly and even came over and talked with my kids. My experiences here were everything I that wanted and nothing that I didn't. I don't even live in South Carolina, but I drive here for service because it's well worth it.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you for your review! We're happy to hear that you've had such great experiences at our dealership. It's always wonderful to hear from our happ...y customers! We appreciate your business, just let us know if we can be of service in the future.

  • 5.0 out of 5
    July 6, 2019

    Was in to drop off a truck and made appt on Wednesday to service my Durango on Friday. They were quick and thorough, very friendly. They always try to... be helpful anytime we need anything on any of our Dodge vehicles. Chip is a great guy. :)

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    Dealer Response

    Angie, thanks for the great review! We're delighted to hear that Chip and our team were so helpful. We appreciate your business and look forward to ...seeing you next time!

  • 5.0 out of 5
    June 22, 2019

    It was a pleasure working with Lori. She answered every question with such professionalism. Truly an awesome buying experience from test driving the vehicle... to making the final purchase.

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    Shopped for a new car
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    Dealer Response

    Thank you for the positive review and rating! We are happy to know that it was a pleasure working with Lori and that she was attentive and professiona...l! We are delighted you had an awesome car buying experience and we hope that you will continue to visit us.

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