Tom Kelley Ford

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
4 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 1, 2019

    I have been to this dealership 15 times in the last 3 weeks! Seems every time I go there the vehicle is still there but not available. This last one a... 2014 Silverado is supposedly going to auction tomorrow! So they can't sell it to me today!!!! Because they don't want to spend the money to put the proper exhaust? The last Silverado was also sitting there and guess what it was sold to one of their mechanics! But after talking to the sales manager tonight I know where I stand. I specifically said $15000-$20000 dollar range what does he do? Pull one up for $22000!!! If they say on all their vehicles "PUBLIC BEFORE AUCTION" DON'T BELIEVE IT!!!!!!!!!!!!!!!! This manager gave me the feeling that I wasn't good enough to talk to him!!!!!!!!!!! NEVER KELLEY how's that!!!!

    1.0 out of 5
    Customer Service
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    Quality of Repair
    3.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    October 23, 2018

    came in to find a reliable vehicle for my kid to college in. I was greeted outside by Tyler Montgomery and we spoke about why I was there and he quickly... suggested that we go look at the many ford fusions the dealership had. After looking through what seemed like 20 different ford fusions Tyler found me the one! The right miles, the right condition and it didn't break my bank. I would recommend Tyler Montgomery to anybody looking for a painless car buying experience!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 2, 2016

    I came to the store to look at fords and test drive a few. They were great! No pressure, and very easy to work with. I was also able to get nerf bars,... a spray in liner and a bed cover installed when I picked it up the following day!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 28, 2016

    I purchased my vehicle at this dealer and use them for service. The staff is great, from Justin, my sales guy to Tom in the garage!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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