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Tom Kelley Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Attempting to lease my third vehicle from dealer.

I would have more luck pulling teeth in chickens than having a firm response to lease my third ford from here. Why the drama now. I've waited 11 days.??????

Attempting to lease my third vehicle from dealer.

I would have more luck pulling teeth in chickens than having a firm response to lease my third ford from here. Why the drama now. I've waited 11 days.??????

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Top quality dealership

When my wife and I visited Tom Kelley Ford to find a used SUV service attention to detail was very evident. The staff is very helpful in helping us find the right vehicle for our family even though the vehicle we went to look at was not the one. We have now had our used 2002 Envoy for 2 years and appreciate the honesty and continued follow-up support of Tom Kelley Ford.

Top quality dealership

When my wife and I visited Tom Kelley Ford to find a used SUV service attention to detail was very evident. The staff is very helpful in helping us find the right vehicle for our family even though the vehicle we went to look at was not the one. We have now had our used 2002 Envoy for 2 years and appreciate the honesty and continued follow-up support of Tom Kelley Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Chevy Silverado not available

I have been to this dealership 15 times in the last 3 weeks! Seems every time I go there the vehicle is still there but not available. This last one a 2014 Silverado is supposedly going to auction tomorrow! So they can't sell it to me today!!!! Because they don't want to spend the money to put the proper exhaust? The last Silverado was also sitting there and guess what it was sold to one of their mechanics! But after talking to the sales manager tonight I know where I stand. I specifically said $15000-$20000 dollar range what does he do? Pull one up for $22000!!! If they say on all their vehicles "PUBLIC BEFORE AUCTION" DON'T BELIEVE IT!!!!!!!!!!!!!!!! This manager gave me the feeling that I wasn't good enough to talk to him!!!!!!!!!!! NEVER KELLEY how's that!!!!

Chevy Silverado not available

I have been to this dealership 15 times in the last 3 weeks! Seems every time I go there the vehicle is still there but not available. This last one a 2014 Silverado is supposedly going to auction tomorrow! So they can't sell it to me today!!!! Because they don't want to spend the money to put the proper exhaust? The last Silverado was also sitting there and guess what it was sold to one of their mechanics! But after talking to the sales manager tonight I know where I stand. I specifically said $15000-$20000 dollar range what does he do? Pull one up for $22000!!! If they say on all their vehicles "PUBLIC BEFORE AUCTION" DON'T BELIEVE IT!!!!!!!!!!!!!!!! This manager gave me the feeling that I wasn't good enough to talk to him!!!!!!!!!!! NEVER KELLEY how's that!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Fusion Perry

came in to find a reliable vehicle for my kid to college in. I was greeted outside by Tyler Montgomery and we spoke about why I was there and he quickly suggested that we go look at the many ford fusions the dealership had. After looking through what seemed like 20 different ford fusions Tyler found me the one! The right miles, the right condition and it didn't break my bank. I would recommend Tyler Montgomery to anybody looking for a painless car buying experience!

Fusion Perry

came in to find a reliable vehicle for my kid to college in. I was greeted outside by Tyler Montgomery and we spoke about why I was there and he quickly suggested that we go look at the many ford fusions the dealership had. After looking through what seemed like 20 different ford fusions Tyler found me the one! The right miles, the right condition and it didn't break my bank. I would recommend Tyler Montgomery to anybody looking for a painless car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome

I came to the store to look at fords and test drive a few. They were great! No pressure, and very easy to work with. I was also able to get nerf bars, a spray in liner and a bed cover installed when I picked it up the following day!

Awesome

I came to the store to look at fords and test drive a few. They were great! No pressure, and very easy to work with. I was also able to get nerf bars, a spray in liner and a bed cover installed when I picked it up the following day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome staff

I purchased my vehicle at this dealer and use them for service. The staff is great, from Justin, my sales guy to Tom in the garage!

Awesome staff

I purchased my vehicle at this dealer and use them for service. The staff is great, from Justin, my sales guy to Tom in the garage!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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