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Autobahn Motorcars

(1,464 reviews)
2021 state dealer award
View 11 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,464 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autobahn Motorcars from DealerRater.

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Thank you

Great people, work is always top notch. I would not take my BMW anywhere else. The customer lounge is also very clean and inviting with food and drinks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

AurtoBahn my go to BMW dealer.

This it time it took a longer period of time than usual for the routine things that I needed to be done. However,after involving the General Manager Aaron Windes he resolved the problems ( to my satisfaction) with the minor Dent repairs. Overall it was done properly and within a short period of time after Aron assisted my Service Adisor. Thanks Guys for taking care of my 2016 BMW, M235i. I have it back up running again, and enjoying driving my fun little car. Nice friendly service staff and clean modern service center compared to other BMW dealers that I have had experience with. Keep up the good work Guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

In transport mode

Was very truthful about the problem !!!! and I appreciate the honesty, Could have misdiagnosed and would have cost a very expensive, and time consuming job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mike Emery was helpful and took care of the repairs.

Great service! Mike Emery is very knowledgeable went the extra mile in getting things taken care of. The service was fantastic. I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I Am Still Shocked by the Treatment!!!

I have been to other service departments before but I have never been treated the way I have at Autobanh BMW in Fort Worth, Tx. First, from the curteousy call before my appointment to the curtteousy call after my appointment, I felt that my opinion mattered. Secondly, if the fact the waiting area and amenities weren’t enough (cleanliness, snacks, WiFi, etc.), the attentiveness by Mark Britton on keeping up to date with pricing and updates on the progress of my vehicle were top shelf. And lastly, the repairs were beyond expectations and under budget - winning combination.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always great service with Mark

Mark at BMW Autobahn is great to work with. He is the reason why we continue to take our BMW to autobahn. Great to work with and very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

Thank you for all of your help with my car. You guys always always alwAys take food care of me. Best service department in DFW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Air Conditioner Repair

Good Service and Communication with Autobahn staff. Provided Loan Car. Overall experience was Excellent. So far all issues with my BMW have been addressed. Received car back clean as a whistle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

inspection

I needed to have my car inspected quickly for tag renewal. Charlie Smithson was able to work me in quickly and get me out in time to make my next appointment. He was able to have my car washed, as well. I am always pleased with the service I receive even when I am just dropping by to have my car washed. Everyone is always friendly and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Consistent Service

Have used Autobahn service dept. for over 20 years for Volvo and BMW. Great customer service and service rep. gives appropriate maintenance recommendations without over selling.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.