Reviews
Thank you
Great people, work is always top notch. I would not take my BMW anywhere else. The customer lounge is also very clean and inviting with food and drinks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
AurtoBahn my go to BMW dealer.
This it time it took a longer period of time than usual for the routine things that I needed to be done. However,after involving the General Manager Aaron Windes he resolved the problems ( to my satisfaction) with the minor Dent repairs. Overall it was done properly and within a short period of time after Aron assisted my Service Adisor. Thanks Guys for taking care of my 2016 BMW, M235i. I have it back up running again, and enjoying driving my fun little car. Nice friendly service staff and clean modern service center compared to other BMW dealers that I have had experience with. Keep up the good work Guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
In transport mode
Was very truthful about the problem !!!! and I appreciate the honesty, Could have misdiagnosed and would have cost a very expensive, and time consuming job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike Emery was helpful and took care of the repairs.
Great service! Mike Emery is very knowledgeable went the extra mile in getting things taken care of. The service was fantastic. I highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I Am Still Shocked by the Treatment!!!
I have been to other service departments before but I have never been treated the way I have at Autobanh BMW in Fort Worth, Tx. First, from the curteousy call before my appointment to the curtteousy call after my appointment, I felt that my opinion mattered. Secondly, if the fact the waiting area and amenities weren’t enough (cleanliness, snacks, WiFi, etc.), the attentiveness by Mark Britton on keeping up to date with pricing and updates on the progress of my vehicle were top shelf. And lastly, the repairs were beyond expectations and under budget - winning combination.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always great service with Mark
Mark at BMW Autobahn is great to work with. He is the reason why we continue to take our BMW to autobahn. Great to work with and very knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
Thank you for all of your help with my car. You guys always always alwAys take food care of me. Best service department in DFW.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Air Conditioner Repair
Good Service and Communication with Autobahn staff. Provided Loan Car. Overall experience was Excellent. So far all issues with my BMW have been addressed. Received car back clean as a whistle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
inspection
I needed to have my car inspected quickly for tag renewal. Charlie Smithson was able to work me in quickly and get me out in time to make my next appointment. He was able to have my car washed, as well. I am always pleased with the service I receive even when I am just dropping by to have my car washed. Everyone is always friendly and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Consistent Service
Have used Autobahn service dept. for over 20 years for Volvo and BMW. Great customer service and service rep. gives appropriate maintenance recommendations without over selling.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair