Toyota of Santa Fe

They got it done. Video detail of what needed to be done was helpful. Cost was less than expected

The communication is poor between various responsibilities from scheduling to customer service representative to the technician. I received a "Special Service Campaign 22TC01" notice so called the scheduler, Madison, who insisted it was necessary but didn't know what it was or at which location. I was told to call Service and was given that information and they scheduled my appointment, but they said it did not require a subscription. So, I brought the vehicle in and waited an hour and a half only to be told that the technician couldn't perform the necessary software update because I didn't have a subscription for the service. Many hours of my time wasted.

Everyone was very kind, but my sales person, Klinsman Trejos, was incredible. I really trust him and he was there for me. 100%.

Appreciate willingness of the dealership to make a deal to earn the sale of this vehicle.

I was delighted with the care patience and respect I was shown. Truly Profession and a good portion of warmth humanity and humor.

All employees are super friendly and very professional!! Got there earlier than my appointment and they were happy to accommodate without having me wait in my car.

I appreciate being able to work with the same service technician each time. He remembers the issues.

Best place to buy a Toyota! Helpful no pressure sales. Very smooth transaction and thorough introduction to our new truck not to mention best deal available.

Roger Mendiola was very helpful, he was professional and not pushy. Will be back to see him!

Very courteous and professional. The service contact explained thoroughly what needed to be done, when they identified a problem during a routine service for oil and filter change.