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Doug Smith Chevrolet

(47 reviews)
Visit Doug Smith Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 9:00am–3:00pm
Sunday Closed Closed
New (877) 989-3854 (877) 989-3854
Used (888) 709-2423 (888) 709-2423
Service (866) 297-0836 (866) 297-0836

Inventory

See all 163 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2026.
If you live in the Provo UT area and are looking for used Chevy cars for sale at a great price you've come to the right place. Our customers can choose from a large selection of used Chevy trucks cars and SUVs. But we're more than just a used Chevrolet dealer. Our used car inventory has something for everyone. And just because your budget requirements have you looking for a good deal on a used car you don't have to skimp on quality. Every used car sold at our dealership receives a comprehensive safety inspection for years of reliable service.
Doug Smith Chevy & CDJR in Spanish Fork, UT. Small town service + Big city deals!

Service center

Phone number (866) 297-0836

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
9:00am–3:00pm
Sunday
Closed

Reviews

(47 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Doug Smith Chevrolet from DealerRater.

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We just walked in for a routine service appointment and ended up walking out with a brand-new truck! Reid and Curtis were absolutely fantastic. They were right on the spot with incredible customer service and were ready to make a great deal happen. We couldn't be happier with the experience. Highly recommend!

We just walked in for a routine service appointment and ended up walking out with a brand-new truck! Reid and Curtis were absolutely fantastic. They were right on the spot with incredible customer service and were ready to make a great deal happen. We couldn't be happier with the experience. Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!

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I like the cool car in the lobby and grace was very nice, such a cutie, love her, and she gave me good water. She has a great smile and it’s great to have a girl car sales person. Also any person who likes mtn dew is a friend of mine. 10 out of 10 fr

I like the cool car in the lobby and grace was very nice, such a cutie, love her, and she gave me good water. She has a great smile and it’s great to have a girl car sales person. Also any person who likes mtn dew is a friend of mine. 10 out of 10 fr

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jane, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Kacey and Reid are hands down the best! No pressure! Answered all of our questions and made sure we were happy with the car price. We have been customers at Doug Smith for 10+ years. Very happy with our purchase today!

Kacey and Reid are hands down the best! No pressure! Answered all of our questions and made sure we were happy with the car price. We have been customers at Doug Smith for 10+ years. Very happy with our purchase today!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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Kacey was great to deal with. I’d prefer him to anyone. Great salesman and dealership

Kacey was great to deal with. I’d prefer him to anyone. Great salesman and dealership

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gage, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

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Robert Pierce was awesome in helping us purchase are new truck we were very pleased with him would highly recommend him to anyone

Robert Pierce was awesome in helping us purchase are new truck we were very pleased with him would highly recommend him to anyone

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Bruce, thank you for your kind review; we are happy to pass along your comments to the team here at Doug Smith Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

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I’m a disabled veteran and longtime Chevrolet customer. Two weeks ago, my 2022 Silverado Trail Boss (6.2L, 56,000 miles) blew its engine while towing - on the freeway, in summer heat. The truck is under the 5-year/60k powertrain warranty, and the failure wasn’t from abuse or neglect. It simply failed. I had it towed to @DougSmithChevy in Spanish Fork, expecting service and support. Instead, I got: ❌ No loaner vehicle ❌ No rental assistance ❌ No timeline on repair ❌ A lowball trade offer before I’d even gotten an estimate I was stranded - with a trailer - and not one person at the dealership offered meaningful help. GM’s own warranty mentions “Courtesy Transportation,” but apparently that doesn’t apply when a disabled veteran actually needs it. As of now, I’m paying out-of-pocket for a rental while waiting on GM to find a new engine. No ETA. No accountability. Just corporate silence and dealership indifference. @Chevrolet @DougSmithChevy - this is your moment to fix it. Back your product. Back your warranty. Back your word. To anyone considering buying from Doug Smith Chevrolet: know how they’ll treat you when it matters. #DisabledVeteran #ChevyLetMeDown #ChevroletWarrantyFail #GMResponsibility #DougSmithChevy #ChevyTrailBoss #WarrantiedFailure

I’m a disabled veteran and longtime Chevrolet customer. Two weeks ago, my 2022 Silverado Trail Boss (6.2L, 56,000 miles) blew its engine while towing - on the freeway, in summer heat. The truck is under the 5-year/60k powertrain warranty, and the failure wasn’t from abuse or neglect. It simply failed. I had it towed to @DougSmithChevy in Spanish Fork, expecting service and support. Instead, I got: ❌ No loaner vehicle ❌ No rental assistance ❌ No timeline on repair ❌ A lowball trade offer before I’d even gotten an estimate I was stranded - with a trailer - and not one person at the dealership offered meaningful help. GM’s own warranty mentions “Courtesy Transportation,” but apparently that doesn’t apply when a disabled veteran actually needs it. As of now, I’m paying out-of-pocket for a rental while waiting on GM to find a new engine. No ETA. No accountability. Just corporate silence and dealership indifference. @Chevrolet @DougSmithChevy - this is your moment to fix it. Back your product. Back your warranty. Back your word. To anyone considering buying from Doug Smith Chevrolet: know how they’ll treat you when it matters. #DisabledVeteran #ChevyLetMeDown #ChevroletWarrantyFail #GMResponsibility #DougSmithChevy #ChevyTrailBoss #WarrantiedFailure

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Kacey was very nice and helpful the entire purchasing process. He also rook time to show me a zR2 he had on the lot.

Kacey was very nice and helpful the entire purchasing process. He also rook time to show me a zR2 he had on the lot.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mike, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

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Approximately eighteen months ago, I acquired a Chevy Trax, emphasizing to the dealership my requirement for a dependable vehicle. They assured me of the car's reliability; however, soon after the purchase, I began experiencing frequent repair issues, culminating in the discovery that the engine is defective, as verified by two independent mechanics. The dealership boasts of conducting meticulous inspections to guarantee the quality of its vehicles. Notably, a friend who purchased a vehicle from the same dealership during the same period has encountered similar problems. Initially, I suspected an isolated incident, prompting me to investigate another vehicle at the dealership. Upon inspection by two mechanics, this vehicle was found to necessitate $500 to $1000 in repairs. Moreover, the dealership asserted that the vehicle had only one previous owner, despite evidence of ten liens and annual computer refurbishments. The dealership also provided conflicting statements regarding the rotors, initially stating they were refurbished and later claiming they were replaced. Ps updated as you can see at the bottom here they said to reach out and they will help they did nothing

Approximately eighteen months ago, I acquired a Chevy Trax, emphasizing to the dealership my requirement for a dependable vehicle. They assured me of the car's reliability; however, soon after the purchase, I began experiencing frequent repair issues, culminating in the discovery that the engine is defective, as verified by two independent mechanics. The dealership boasts of conducting meticulous inspections to guarantee the quality of its vehicles. Notably, a friend who purchased a vehicle from the same dealership during the same period has encountered similar problems. Initially, I suspected an isolated incident, prompting me to investigate another vehicle at the dealership. Upon inspection by two mechanics, this vehicle was found to necessitate $500 to $1000 in repairs. Moreover, the dealership asserted that the vehicle had only one previous owner, despite evidence of ten liens and annual computer refurbishments. The dealership also provided conflicting statements regarding the rotors, initially stating they were refurbished and later claiming they were replaced. Ps updated as you can see at the bottom here they said to reach out and they will help they did nothing

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience! Not pushy very easy and to the point would recommend to anyone in the market

Great experience! Not pushy very easy and to the point would recommend to anyone in the market

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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Zac and Robert are amazing! Extremely knowledgeable and helpful! Hands down the best car buying experience I have ever had!

Zac and Robert are amazing! Extremely knowledgeable and helpful! Hands down the best car buying experience I have ever had!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Adam, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

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