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Paul and Dustin did a great job!
Paul and Dustin did a great job!! Honest diagnosis, service and repair at fair price.
Thanks for the great feedback! We appreciate your business!
Had to go back several times because they kept forgetting
Had to go back several times because they kept forgetting stuff that went with title, said we wanted a 4 ye loan, when we got paperwork it was a 5 yr loan. There was a warning in the system for air bags that should have been taken care of before it was aold, when I ask abour it I was told to takw ir somewhere else. Should have stuck with Smithville Ford...
Hi Ricky! The service airbag light came on after you took delivery of the vehicle and we offered for you to bring it in at your convenience and we would check it out. It was not on during in the 16 days we owned it before you purchased it. We're sorry for your poor experience with us. That's not how we want our customers to feel, and not how we've done business for nearly 50 years.
It was on when we were test driving the car, but didn't know at the time what I was seeing. When I ask about it you told me to go to another dealership to have it checked out!
I'm not sure who told you to take it somewhere else. We would be happy to check it out for you.
There were 5 of you standing around the front desk. And ya all said since it was a Jeep vehicle,(even though I bought it there)I would need to take it to an authorized Jeep dealer . Exact words spoken to me.
Interesting. Sounds like a good training moment for our employees. We would be more than happy to check it out.
Dustin Rose in the service department helped us out
Dustin Rose in the service department helped us out tremendously with our issue. He did a great job.
Thanks for the great feedback on your recent visit to our service department!
Repairs where warranty work.
Repairs where warranty work. Once they started they realized more parts were needed. Took care of the recall as quickly as possible.
Thanks for the great feedback on the recent visit to our service department.
My son bought a vehicle from here in Feb he didn't want
My son bought a vehicle from here in Feb he didn't want the warranty cause usually they are pointless but they talked him into didn’t wanna see him leave there without one 3 months later check engine lights comes so he took it to a local mechanic to have it diagnosed they told him wat was wrong so since he bought the warranty he took it to the dealership to see if it was covered under the warranty and he told them wat was wrong with the vehicle when he showed up to the appointment so they decided to diagnose it and charge him $155 for what we told them was already diagnosed he was just seeing if it was covered under his warranty which it isn't go figure u buy a 2020 vehicle and drive it for 3 months u don't expect to have any issues very disappointed is chuck Anderson Ford this will be the last vehicle we buy from you and I'll be sure I inform my friends n family that also have purched vehicles from this dealership.
Hello. Please send our General Manager an email with more specifics please so he can look into this and see if we can assist in any way. His name is Nick Anderson and his email address is firstname.lastname@example.org.
This dealership is family owned, what I like about it is
This dealership is family owned, what I like about it is the are honest and will do you right. Quick and easy, everyone is there is absolutely Great. I recommend Cody, he is professional and very helpful, I throughly enjoyed working with him!!!!
Thanks for the great feedback! Enjoy your new truck!
Very Professional and kept us well informed about the
Very Professional and kept us well informed about the work we had being performed. Thanks
Thanks for the great feedback on your recent service visit!
We have used this dealership for over 25 years.
We have used this dealership for over 25 years. The Anderson family have always been nice, courteous, helpful and professional.
Chuck Anderson Ford May 16, 2023 KADABRKEMOM VERIFIED CUSTOMER We have used this dealership for over 25 years. The Anderson family have always been nice, courteous, helpful and professional.
Thanks for the review! We appreciate your continued business!
I was pleased with the repair service.
I was pleased with the repair service. I was treated very courteously and the cost was manageable.
Thanks for the great review Lana! We appreciate your business!
Andre was great the entire time we spoke and did
Andre was great the entire time we spoke and did everything he could to get me into owning my dream car! Excellent service!
Thanks for the great feedback! We appreciate your business and hope you enjoy your Cobra!