Chuck Anderson Ford

4.7
(1,006 reviews)
Visit Chuck Anderson Ford
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 8:00am–7:00pm
Tuesday 7:00am–6:00pm 8:00am–7:00pm
Wednesday 7:00am–6:00pm 8:00am–6:00pm
Thursday 7:00am–6:00pm 8:00am–7:00pm
Friday 7:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–3:00pm 8:00am–5:00pm
Sunday Closed Closed
New (816) 629-5348 (816) 629-5348
Used (816) 629-5349 (816) 629-5349
Service (816) 629-4398 (816) 629-4398

Inventory

See all 59 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2015.
Chuck Anderson Ford was founded in 1974 when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly family-owned customer service values.
Over the years many long-term relationships have developed with our customers who we consider friends. Our clients have high expectations for the cars they drive and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality reliability and value.
Big enough to serve small enough to care.

Service center

Phone number (816) 629-4398

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

View all 16 employees View less employees

Reviews

4.7
(1,006 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Chuck Anderson Ford from DealerRater.

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5.0

I came in for the works and the tech named Tyler did an...

I came in for the works and the tech named Tyler did an amazing job!

5.0

Great people and service. They got me in and out in an...

Great people and service. They got me in and out in an hour. Thank you.

Dealer response

Thanks for the great feedback!

5.0

I usually get right in this time I was put on a list got...

I usually get right in this time I was put on a list got it done 2 weeks later. Also got on a list to have my recall on my Brakes fixed

Dealer response

Carol, I'm sorry for the inconvenience. We have been swamped and parts are all back-ordered. We hope the next time you need service, we can get you in and out quicker!

5.0

Very friendly, went out of their way to help. Stayed late...

Very friendly, went out of their way to help. Stayed late so I could purchase my car

Dealer response

Thanks for the great feedback Darla! We appreciate your business!

4.0

Always had a good experience there. Mostly oil changes,...

Always had a good experience there. Mostly oil changes, but recently had a mouse get chewed up in the air/heater blower motor in our Edge. Whoa, the smell. Did a good job fixing and cleaning. Felt sorry for the mechanic that got that job. Thanks.

Dealer response

Thanks Gary for the great feedback!

5.0

Friendly workers and were so helpful when it came to...

Friendly workers and were so helpful when it came to dealing with my insurance! Would definitely recommend to family and friends!

Dealer response

Thanks for the great feedback Bethany!

5.0

Jim and the crew at Chuck Anderson went out of their way...

Jim and the crew at Chuck Anderson went out of their way to help us on our F150 purchase. When a few unexpected problems arose, they got on them and got them fixed. Fantastic experience. I definitely recommend them!

Dealer response

Thanks for the great feedback!

Consumer response

My wife and I look forward to doing business with you in the future!

5.0

Clean shop timely service well organized with windows...

Clean shop timely service well organized with windows into the shop. Waiting area is clean as well.

Dealer response

Thanks for the kind words Matthew!

5.0

They got my vehicle in and out quickly for oil change and...

They got my vehicle in and out quickly for oil change and tire rotation. Friendly customer service

Dealer response

Thanks for your feedback on your recent service appointment!

5.0

I have always had good results from chuck anderson ford...

I have always had good results from chuck anderson ford and would recommend them to anyone.

Dealer response

Thanks Mr. Peppers! We appreciate your continued business!

Read all 1,006 reviews