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Subaru of Pembroke Pines

(2,298 reviews)
Visit Subaru of Pembroke Pines
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
New (888) 904-9642 (888) 904-9642
Used (888) 905-6843 (888) 905-6843
Service (888) 905-9801 (888) 905-9801

Reviews

(2,298 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Pembroke Pines from DealerRater.

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Best experience ever.

Best experience ever. Efrain the sales rep made everything smooth . I'm so happy with my blue SUV CROSSTREK best choice. Thank you Subaru at Pembroke and hundreds of thanks to Efrain you are the best.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Martha, we're delighted to hear that Efrain made your experience at Subaru of Pembroke Pines smooth and enjoyable. Enjoy every moment with your new blue SUV Crosstrek! Thank you for choosing us!

I am guessing that this is the 10th Subaru my wife and I

I am guessing that this is the 10th Subaru my wife and I have purchased from Subaru of Pembroke Pines. Most of the sales were with Alex Caballero, as was this past weekend's new Subaru Outback 2025 limited edition. Nothing but impecccable service from salesperson Alex Caballero once again! Kudos to the team including Sam Williams who is another salesman who assisted to Brian and to Eric Stampone in the Business Office, to Jaime who always does my financing, but especially to Alain de Rougemont who is the new General Manager .... I have nicknamed him Superman! Thanks to the team, as well as service which has always been top notich (thanks Felipe and Rosie and Brian Martin).

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Mark, thank you for your continued trust in Subaru of Pembroke Pines! We're delighted to hear that Alex and the rest of our team provided impeccable service once again. Enjoy your new 2025 Subaru Outback Limited Edition!

Kerry was amazing, very professional and super

Kerry was amazing, very professional and super personable. He made the process very easy. The entire staff was very helpful. This is my 3rd time here for purchase for myself and family and they always treat us fairly. They upfront and Honest and make the transaction very pleasant. They are truly the best of the best Hands down.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, thank you for your continued trust in Subaru of Pembroke Pines! We're delighted to hear that Kerry and the team made your experience smooth and enjoyable. We look forward to serving you again in the future!

I have been purchasing vehicles for more than fifty

I have been purchasing vehicles for more than fifty years’ time. I have a close friend who owned a Subaru dealership in Brooklyn so I have purchased several Subarus with great satisfaction. I gave my daughter a new Subaru for her 50th birthday through Julio at Pembroke Pines Subaru. The sale was complicated but Julio handled those complications without ever being anything but polite and helpful. We must have had two dozen texts and phone calls. During that whole experience, Julio was everything a salesperson should be: honest, knowledgeable, and effective. Years later, when my daughter had moved to Maryland, I needed some information and Julio responded after finding the sales file in archives within an hour, knowing Lauren had moved from Florida years ago. That’s the type of salesperson that any potential customer should seek out and that Pembroke Pines should celebrate. There is no better advertisement than a reputation for excellence.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Jim, thank you for sharing your experience with Julio and the Subaru of Pembroke Pines team! It's wonderful to hear how he went above and beyond both during the sale and years later. We truly appreciate your kind words about his dedication and professionalism.

He is very kind, he knows listen my needs , very good.

He is very kind, he knows listen my needs , very good. He is Patience and has the availability to do multiple works

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for sharing your experience with us at Subaru of Pembroke Pines, Stella! We're delighted to hear that our team member was attentive and accommodating. We appreciate your feedback and look forward to assisting you in the future!

I purchased my vehicle on 2/8/2025 from Fred Carey.

I purchased my vehicle on 2/8/2025 from Fred Carey. I met him a year ago and I returned to purchase. I appreciate his candor, transparency, and humor. He took care of me and I had to return on Wednesday, 2/12/2025 as I needed an additional key and window tinted. The service was very efficient. I will definitely refer people to Fred Carey.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for sharing your experience with Fred and the team at Subaru of Pembroke Pines! We're glad to hear that his candor, transparency, and humor made a positive impact on your purchase. We appreciate your referrals and look forward to serving you again in the future!

I had the best experience today.

I had the best experience today. Never been to this dealership before and i was truly impressed. It was the cleanest place , Everyone was so personable and genuinely nice as can be. You have a gem in Joe Salerno. Don't change your culture

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your experience with us at Subaru of Pembroke Pines! We're delighted to hear that Joe and our team made such a positive impression. We appreciate the feedback and look forward to welcoming you back in the future!

I visited Subaru of Pembroke Pines specifically for a

I visited Subaru of Pembroke Pines specifically for a 2022 Hyundai Tucson, and I couldn’t be happier with the experience. The car was exactly as described online, with no surprises when we saw it in person. Julio, Glenn, and David went above and beyond to make the entire process seamless and stress-free. My wife and I wholeheartedly recommend the amazing team at Subaru of Pembroke Pines for a truly top-notch experience!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for sharing your top-notch experience and recommendation for the Subaru of Pembroke Pines team! We're delighted to hear that Julio, Glenn, and David made the process seamless and stress-free. Enjoy your 2022 Hyundai Tucson!

Great Customer Service!

Great Customer Service! He definitely helped me with all of my concerns with leasing with Subaru.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Your feedback is much appreciated! Thank you for supporting Subaru of Pembroke Pines.

There were two things I hated doing.

There were two things I hated doing. Visiting the dentist and dealing with car dealers. Now I only hate going to the dentist. From the moment I entered the dealership till the time I drove off with the new Subaru everything and everyone was patient and most importantly not pushy. They never tried to sell me anything I really did not need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mark, we're delighted to hear that your experience at Subaru of Pembroke Pines was a positive one! Our team is committed to providing a comfortable and pressure-free environment. Enjoy your new Subaru!