Always have Carl Hogan service my vehicles. Have been a customer for many years and will purchase my next vehicle from them.
Arrived at 7:50 a.m. for an 8:00 service appointment on Wednesday, July 3. Service lady told me that it would take 1 and 1/2 hours. She came and got... other individuals that were waiting at approximately 9:30. After waiting till 10:30 a.m., I had to ask her about my car. She informed me that it had been ready since 9:30. She said that she did not remember checking me in and basically forgot about me. I am very concerned about the lack of professionalism displayed by this employee.
Hello, we appreciate you taking the time to share your recent service experience. If you would like to discuss any concerns in further detail, please ...reach out to our service department at your earliest convenience and we will do our best to assist you. We hope you have a great day.
Thanks for the service. Everyone was very nice and helpful. I am enjoying the car.
We are happy to hear you found our team to be friendly and helpful during your visit here. We look forward to providing you with the same excellent se...rvice next time!
After speaking with the Customer Relation lady, Sarah Dolan, I was excited to learn about a lady sales person. I requested an appointment with her and... was so pleased to meet and wuork with Mandy Hall. She was helpful without being overbearing. She listened to everything I said and worked hard to accommodate my needs. I have recommended her to all my friends!!
Wow, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by.... Have an awesome day!
Jim Stafford was an excellent. He handled all the details and answered all of our questions
Thank you for this feedback! We are happy to hear that our team provided excellent service to you during your visit! Please don't hesitate to reach ou...t if there's anything additional we can do for you.
It was fast and course was very nice on helping to set my clock in my truck
We are glad to hear that your service was completed quickly and to your satisfaction. We value your time. Hope to see you soon!
I know that every time I take my car to Carl Hogan Automotive for the oil change that it will be well serviced. Details will be checked to ensure that... I am not leaving the dealership in need of other fluids, filters or other maintenance. It is nice to know that full service is still available in a hurry up society. The safety of my family and the attention to detail is well worth the extra few minutes.
Thank you for your continued business! We're proud to know that we've been able to give you consistent quality service, and greatly appreciate your va...lued support!
I was happy with my service. They were a little short on that day but they informed me at the beginning.
Excellent salesmen and expedient services to get me into my desired ride.
The salesman, Jessie Painter was very nice and helped us tremendously with getting us the best deal and price. He was very knowledgeable and I highly... recommend buying a car from this dealership and especially using Jessie Painter. I am highly satisfied.