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North Penn Volkswagen

(3,561 reviews)
Visit North Penn Volkswagen
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 18 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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New (215) 712-1705 (215) 712-1705
Used (215) 660-4463 (215) 660-4463
Service (215) 622-9289 (215) 622-9289

Inventory

See all 108 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2016.
North Penn Volkswagen is part of an elite group of Volkswagen dealerships that excel in all customer service standards, noted as an industry leader in customer satisfaction. This coveted recognition has been awarded to only 30 Volkswagen dealers out of 656 in the country. Members of the elite Customer First Club are selected by Volkswagen customers through a Customer Experience Survey. According to the feedback from customers, the 30 dealers excelled in all aspects of the customer experience, including new car, pre-owned and service.

Service center

Phone number (215) 622-9289

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(3,561 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North Penn Volkswagen from DealerRater.

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Excellent The communication of the service manager and

Excellent The communication of the service manager and the excellent service provided by the rental agency was terrific!

Excellent The communication of the service manager and

Excellent The communication of the service manager and the excellent service provided by the rental agency was terrific!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Kind staff and helpful resources I appreciated the

Kind staff and helpful resources I appreciated the attention the staff gave to my concerns and didn't feel pressured to have work done at that moment if it wasn't urgent.

Kind staff and helpful resources I appreciated the

Kind staff and helpful resources I appreciated the attention the staff gave to my concerns and didn't feel pressured to have work done at that moment if it wasn't urgent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Jim took the time to listen and showed concern for

Jim took the time to listen and showed concern for understanding the issue. He kept me in the loop along the way and saw everything through. The issue was fixed and I'm appreciative as this specific problem could have easily been dismissed.

Jim took the time to listen and showed concern for

Jim took the time to listen and showed concern for understanding the issue. He kept me in the loop along the way and saw everything through. The issue was fixed and I'm appreciative as this specific problem could have easily been dismissed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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They were very informative and pleasant to work with.

They were very informative and pleasant to work with. They completed a 4 new tire install, an alignment, and an oil change in great time, especially on the Saturday of the Easter holiday weekend with a limited crew. The only complaint I have is that once my son drove the car back to our home Saturday afternoon, I noticed the left driving light was out. Wish they / I had spotted it to replace the bulb as well that day. Next time I guess .......

They were very informative and pleasant to work with.

They were very informative and pleasant to work with. They completed a 4 new tire install, an alignment, and an oil change in great time, especially on the Saturday of the Easter holiday weekend with a limited crew. The only complaint I have is that once my son drove the car back to our home Saturday afternoon, I noticed the left driving light was out. Wish they / I had spotted it to replace the bulb as well that day. Next time I guess .......

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Always great service The communication is always great.

Always great service The communication is always great. The service is always great. The people are personable the work as well done

Always great service The communication is always great.

Always great service The communication is always great. The service is always great. The people are personable the work as well done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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It was a good experience for me and i was treated very

It was a good experience for me and i was treated very well by everyone.

It was a good experience for me and i was treated very

It was a good experience for me and i was treated very well by everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The dealership was very responsive and got vehicle done

The dealership was very responsive and got vehicle done quickly and great workmanship. Provided a great video of items on vehicle.

The dealership was very responsive and got vehicle done

The dealership was very responsive and got vehicle done quickly and great workmanship. Provided a great video of items on vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Always fair and helpful!

Always fair and helpful! The north penn team is very helpful and courteous . Thank you for asking

Always fair and helpful!

Always fair and helpful! The north penn team is very helpful and courteous . Thank you for asking

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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It was a pleasure and easy.

It was a pleasure and easy. There video of work and process was easy to understand and address.

It was a pleasure and easy.

It was a pleasure and easy. There video of work and process was easy to understand and address.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Everyone is always informative and listened to my

Everyone is always informative and listened to my concerns and of course polite. Tim my sales executive is always a pleasure to speak with.

Everyone is always informative and listened to my

Everyone is always informative and listened to my concerns and of course polite. Tim my sales executive is always a pleasure to speak with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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