Brunswick Subaru

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
58 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 9, 2020

    Bill Hawkins was great. Really helpful and I got exactly what I was looking for. Would highly recommend. Love my car!

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  • 5.0 out of 5
    October 26, 2020

    A suggestion by a relative prompted me to look online to get an idea on pricing for a Subaru Forester. The dealership responded promptly. All communication... was done via email. The price was good... bought the car. Everything was in order when we picked it up. I really like it!

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  • 5.0 out of 5
    October 5, 2020

    Eric did a great job making the lease transaction.

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    Shopped for a new car
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    Dealer Response

    Alice, thank you for your kind review; we are happy to pass along your comments to Eric! If you have any additional needs or questions, we will be mor...e than happy to assist you! Safe travels!

  • 5.0 out of 5
    September 14, 2020

    I really appreciated the fact that Minville Thompson, the sales rep, wasn't trying to sell me a car. He helped me make the right choice of a vehicle that... best fit my needs. No pressure, just available to answer questions and provide good information.

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    Shopped for a new car
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    Dealer Response

    Thomas, thank you for your kind words! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

  • 5.0 out of 5
    July 23, 2020

    The individual assisting me was courteous and knowledgeable. He fully explained the repairs needed, the parts involved and the cost estimate. He also... detailed the amount of time it would take. After about a half an hour he provided an update on the status of the repairs.

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    Came in for service or repair
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    Dealer Response

    Jeff, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be m...ore than happy to assist you! Safe travels!

  • 5.0 out of 5
    July 21, 2020

    I recently bought a Forester Touring. Its the upgraded Model I also own a Cadillac XT5. Subaru actually has more features and interior is nicer.

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    Shopped for a new car
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    Dealer Response

    Jim, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

  • 5.0 out of 5
    July 20, 2020

    We had a very pleasant experience. We notified them via the internet of our intent to visit their dealership and that we wanted to drive 3 cars. We were... assigned a sales person to contact. We were greeted promptly upon our arrival and took 4 different test rides in 3 different cars. We were never pressured to make a decision or told this deal was only available today. We talked casually and easily came to terms on a purchase. Overall we were very pleases.

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    Dealer Response

    Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Please let us know if you have any a...dditional questions about services you received and thank you again for choosing Brunswick Subaru!

  • 5.0 out of 5
    June 8, 2020

    Been a customer for over 7 years. Can't really complain about anything. Good facility. Friendly and accommodating staff. Fair and honest treatment when... service or repair is needed.

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    Dealer Response

    In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe t...ravels!

  • 4.0 out of 5
    June 8, 2020

    Pleasant buying experience without too much pressure.

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    Dealer Response

    Hi Richard, thank you so much for your positive comments about Brunswick Subaru! If you ever need anything else from us, please feel free to give us a... call or stop by. Have an awesome day!

  • 5.0 out of 5
    May 25, 2020

    If you own a Subaru you'd be hard pressed to find a reason not to take it to here for regular service. There oil change pricing is in line with any quality... shop and they don't use the cheapo recycled oil that so many of those quicky places do ( most do but don't tell you) You'll never have to worry about them mistaking the engine oil/ transmission drain plugs ( google the number of horror stories to see just how common this is) Furthermore any Subie owner knows or should know the importance of tire rotation to maintain even tread depth on there all wheel drive systems. There tire prices have always matched or beat any I've found and include rotation free for life. No dealership is a charity and they don't give away there services but unlike there crosstown competitor they don't rake you over the coals. I've found the entire service team from Manager, writers and mechanics VERY helpful over the years, often there advice and willingness to work with me and advocate to SOA on my behalf any and all issues I've had with my vehicles over the years have been outstanding . There are currently three Subaru's in my family (including 200k milage hand me downs still running great) and I insist they all continue to get there regular service there.

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    Dealer Response

    Hello Chris, thank you for your positive review! Our team is dedicated to providing you with the best service experience so we are pleased to hear you... found that to be the case. If there is anything else we can do for you, please do not hesitate to reach out. We hope you have a great day!

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