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Brunswick Subaru

(112 reviews)

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(112 reviews)

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If i could give 0 stars I would.

If i could give 0 stars I would. Went there to have an oil change, they said I needed brakes. I had them install them. They charged me for new brakes and put used ones on! Lasted me 8 months. I had all my oil changes done there. They never rotated my tires. One ran down to the wire while the others were fine. Crooks!

If i could give 0 stars I would.

If i could give 0 stars I would. Went there to have an oil change, they said I needed brakes. I had them install them. They charged me for new brakes and put used ones on! Lasted me 8 months. I had all my oil changes done there. They never rotated my tires. One ran down to the wire while the others were fine. Crooks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jeannine, thank you for taking the time to leave us feedback about your experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to our Service Manager, John Cross at 888-543-2073 x3622 and we will do our best to make this better.

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Unethical, immoral people beginning with the salesperson

Unethical, immoral people beginning with the salesperson to the owner. I'm reporting them to the better Business Bureau and will tell everyone I know to spread the word to NEVER buy a vehicle from this dealership. It was the worst car experience we have ever encountered.

Unethical, immoral people beginning with the salesperson

Unethical, immoral people beginning with the salesperson to the owner. I'm reporting them to the better Business Bureau and will tell everyone I know to spread the word to NEVER buy a vehicle from this dealership. It was the worst car experience we have ever encountered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Car service review

My Subaru had been in the week before for an oil change and recall service to replace a part that was not giving me any trouble. A week later my car died and would not restart. Recall part had been been put in incorrectly. All is now good but was frustrating to be towed. Most frustrating thing about this dealership is getting a service rep on the phone.

Car service review

My Subaru had been in the week before for an oil change and recall service to replace a part that was not giving me any trouble. A week later my car died and would not restart. Recall part had been been put in incorrectly. All is now good but was frustrating to be towed. Most frustrating thing about this dealership is getting a service rep on the phone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Anne, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please reach out to our Service Manager, John Cross at 888-543-2073 x3622 and we will work with you personally in rectifying the issues you experienced.

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Outstanding Buying Experience

My salesman, Jake Filimon, was awesome to work with. The entire buying process was handled within a day or two over the phone/email/text. He was able to get me a great deal with exactly the car I wanted. I could have purchased a Subaru locally but chose Brunswick because of their large inventory, great buying experience and the honest way they deal with their customers. It was work the 2 hour drive for sure!

Outstanding Buying Experience

My salesman, Jake Filimon, was awesome to work with. The entire buying process was handled within a day or two over the phone/email/text. He was able to get me a great deal with exactly the car I wanted. I could have purchased a Subaru locally but chose Brunswick because of their large inventory, great buying experience and the honest way they deal with their customers. It was work the 2 hour drive for sure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jen, we're happy you found our staff to be so supportive during your experience here at Brunswick Subaru. We are always more than happy to assist you if anything else comes up. Take care!

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2024 Subaru Outback

Of all the cars I have purchased over the years this was the quickest and friendliest. We felt like VIP?S

2024 Subaru Outback

Of all the cars I have purchased over the years this was the quickest and friendliest. We felt like VIP?S

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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I Highly Recommend Brunswick Subaru

I purchased a 2024 Crosstrek. The salesperson, Patrick Kanieski, was extremely knowledgeable, he assisted me in finding something within my budget, and the finance manager, Mike Cecil, explained everything to me, all my optional packages and warranties and spelled out the payment plan. The entire experience was quick and stress-free. I would highly recommend anybody searching for an automobile to go no further than Brunswick Subaru. I had not purchased a vehicle in over a dozen years and it was such a relief to have worked with these two folks.

I Highly Recommend Brunswick Subaru

I purchased a 2024 Crosstrek. The salesperson, Patrick Kanieski, was extremely knowledgeable, he assisted me in finding something within my budget, and the finance manager, Mike Cecil, explained everything to me, all my optional packages and warranties and spelled out the payment plan. The entire experience was quick and stress-free. I would highly recommend anybody searching for an automobile to go no further than Brunswick Subaru. I had not purchased a vehicle in over a dozen years and it was such a relief to have worked with these two folks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jody, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation and have an amazing day!

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Tire inspection and rotation

Dealt with two employees who serviced me in a very professional manner.

Tire inspection and rotation

Dealt with two employees who serviced me in a very professional manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Chris, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help. Eli Elias Sales Manager 888-543-2073 etxn 3602

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All Great !!!

everything was handled great as always . David kept me updated throughout the whole process .

All Great !!!

everything was handled great as always . David kept me updated throughout the whole process .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Chester, we're happy you found our staff to be so supportive during your experience here at Brunswick Subaru. Our team is available should you require any extra help. Eli Elias Sales Manager 888-543-2073 etxn 3602

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Trusted service

I moved from out of state and am so thankful to have Brunswick service my Forester. I've only had quick maintenance here, but the experience has always been easy, from checking in to waiting for my car, to payment

Trusted service

I moved from out of state and am so thankful to have Brunswick service my Forester. I've only had quick maintenance here, but the experience has always been easy, from checking in to waiting for my car, to payment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

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2024 Outback

Very good experience with car sales person. Very helpful and patient.

2024 Outback

Very good experience with car sales person. Very helpful and patient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dave, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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