Buying use car
my experience was horrible. They weren't truthful. The change my paperwork for my car with out notifying me. Then send it to the bank. Change that said I didn't put down payment in which I did.
Very good service ask for CP
Service writer CP was outstanding the way he handled me and my attitude with professionalism the whole time and taking care of my needs .Great job.
Not a very good dealership
I went to this dealership today shopping for a dodge the woman who helped me was nice but the “guy” who ran the place was a xxxxxxx.He wouldnt negotiate the price at all and as you know nobody pays sticker price.More importantly than that after one of his salesman told a woman and her son to come back in an hour the “guy” told his salesman you should of told her two hours but it doesnt matter we will just make her wait.We spend too much time in a dealership to buy a car as it is and they had her info why not just call her and say ma’am you better make that two hours.Yea very professional.Like i said a xxxxxxx.I won’t be going back.
I've been getting my truck serviced here since 2014 and the service is just top notch. Each time I walk away thinking they can't get any better and today they just outdid themselves. Wes is the model for customer service and every single employee you encounter is friendly and helpful! I will seriously continue to buy dodges because I know the service on it can't be beat!!
Great Customer Service!!!!
I recently purchase a 2013 Jetta, Joseph Coleman was my sells person. This experience was one of the best that my wife and I have had purchasing a vehicle. Mr. Coleman was honest and willing to assist anyway possible. Also I would like to thank Mr. Lewis Downing.
I thought after returning for my car service at Waldorf Dodge Service today, I would take the time to write a review because: These guys are fantastic, from the guys that greet you upfront, to the on queue technicians - they have never disappointed. They are always so friendly, pleasant and helpful...although they are all fabulous...Wes is the best!!! He takes always minute to chat and get to know his customers, superior customer service skills.
WONDERFUL AND FRIENDLY STAFF
These guys were great,they had me in and out very quickly.They advised me on the stuff that I would later on down the road and didn't force anything on me that I didn't need.They just made me feel wanted.Being a female I feel we get taken a lot of the time,but hear I didn't.KEEP UP THE GOOD WORK.
Great Buying Experience
I recently purchased a Ram 1500. My sales representative was respectful, friendly and knowledgeable. I was able to get a deal, without the heavy sales pressure and got a good vibe from the entire staff. I felt very comfortable in this Dealership. I would have no problem going back to Waldorf Dodge in the future. Based on my experience, I recommend the Waldorf Dealership to all Dodge/RAM customers.
great service dept.
Came in for a air bag recall and oil change, Mike Mason was my service advisor i was updated on my car and informed of my upcoming services. I was taken care of in a timely fashion, and found that everybody i spoke with was very polite and professional.
BEST DEALERSHIP AROUND!!!
sales and service dept. are great!!!! went in to get my car serviced, looked at many new and used cars, sales and service consulants were great!