Read reviews that mention:
If you are thinking about getting a higher trim model they will try to charge to thousands more on top of already paying Kia’s price for the higher trim.... Also if you military they will force to you register it in California instead of her home of record. I was mislead thinking I was getting just temp tags in order to go to my home state and register. Instead they filed it in California to get plates which I told them I would walk if I had to get plates here. Will never buy from there again.
The service department at Ball Kia is very professional , well trained , friendly and make having our Sorrento serviced a pleasant experience... . I would recommend Ball Kia service anyone .
Staff of the service and repairs was very professional and personable making for a great experience! Very knowledgeable and made sure to explain all issues... in depth.
Thank you guys for going above and beyond for me. I enjoy bringing my car here and always receive excellent service and very professional staff.
Scheduled periodic maintenance such as oil change, bumper to number inspection for safety driving. All these features were serviced by Ball Kia during... visit. Outstanding service.
I don’t even know where to begin... I’m told I need to bring my car into a dealership due to the job needing specialized tools. I come here and they misdiagnosed... my car three times, could never call me back and inform me what was going on, literally yelled at me when I came into dispute some charges, and never had any loaner cars available throughout this FOUR MONTH process. Once I finally got my car back and thought the torture was over, I’m hit with a bill for a rental car they rented me months ago that they now refuse to pay for, even though they have absolutely no evidence supporting that never agreed to pay for it. My car simply needed a new wire harness to be fixed, but now after this repair, my brain is what needs to be fixed, due to all the mental anguish these jerk offs have given me. Save yourself and go to Kearny Pearson Kia instead.
All I can say is JOB WELL DONE! Couldn’t have asked for a better service. Staff member kept on me details about what time is my car going to be done and... what is going on with my car. Staff member was friendly!
Couldn’t asked for a better dealer to work with nice and friendly bought my car with out pressure and fixed my car with out hesitation recommend the service... department very friendly people and fit you with a loaner car while your car is in the shop
Great experience and i loved that our dealer help us with every question we had. I will defenetly recomend it to a friend We were very thankful with overall... experience
Thank Erik you’re the man got the car I wanted at the payment I wanted quick and easy I will definitely recommend ball kia to all ma family and friends!!