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Tried to get a price set on new Kia Seltos. I was going to drive from L.A. to get the car as they had the color combo I was looking for. They would only... quote MSRP unless I was at the deaership. Not going to drive from LA unless we had a deal. Even had a Costco referral and offered to wire them a deposit. They were not interested unless I first drove down.
So friendly and willing to go above and beyond! Gave me a loaner car and had my car washed when I returned to pick it up! Best treatment by a dealership... I have ever received!!
It is incredible they do not verify information. I received a notification that I had an appointment for services and never had business with Kia. Someone... provided my full information to Kia for services and I have never had a Kia or business with them. Now I am afraid someone is stealing my identity.
The Sales manager was very friendly and helpful. No pressure . He will look for a vehicle that fits my needs. Probably the easiest dealership to work with.
If you are thinking about getting a higher trim model they will try to charge to thousands more on top of already paying Kia’s price for the higher trim.... Also if you military they will force to you register it in California instead of her home of record. I was mislead thinking I was getting just temp tags in order to go to my home state and register. Instead they filed it in California to get plates which I told them I would walk if I had to get plates here. Will never buy from there again.
The service department at Ball Kia is very professional , well trained , friendly and make having our Sorrento serviced a pleasant experience... . I would recommend Ball Kia service anyone .
Staff of the service and repairs was very professional and personable making for a great experience! Very knowledgeable and made sure to explain all issues... in depth.
Thank you guys for going above and beyond for me. I enjoy bringing my car here and always receive excellent service and very professional staff.
Scheduled periodic maintenance such as oil change, bumper to number inspection for safety driving. All these features were serviced by Ball Kia during... visit. Outstanding service.
I don’t even know where to begin... I’m told I need to bring my car into a dealership due to the job needing specialized tools. I come here and they misdiagnosed... my car three times, could never call me back and inform me what was going on, literally yelled at me when I came into dispute some charges, and never had any loaner cars available throughout this FOUR MONTH process. Once I finally got my car back and thought the torture was over, I’m hit with a bill for a rental car they rented me months ago that they now refuse to pay for, even though they have absolutely no evidence supporting that never agreed to pay for it. My car simply needed a new wire harness to be fixed, but now after this repair, my brain is what needs to be fixed, due to all the mental anguish these jerk offs have given me. Save yourself and go to Kearny Pearson Kia instead.