Reviews
The process was easy, fast, and simple.
The process was easy, fast, and simple. I came in to purchase a car, and was out of there within 1.5 hours. This was a new vehicle and what I was looking for.
The process was easy, fast, and simple.
The process was easy, fast, and simple. I came in to purchase a car, and was out of there within 1.5 hours. This was a new vehicle and what I was looking for.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
Purchased my 2nd used vehicle from them in the past 10
Purchased my 2nd used vehicle from them in the past 10 years and excellent buying process both times. Received a very fair price both times.
Purchased my 2nd used vehicle from them in the past 10
Purchased my 2nd used vehicle from them in the past 10 years and excellent buying process both times. Received a very fair price both times.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Austin was very professional and worked with us.
Austin was very professional and worked with us. We worked on the options for two separate vehicles to choose from. It was by far the best experience from the multiple dealerships that I worked with.
Austin was very professional and worked with us.
Austin was very professional and worked with us. We worked on the options for two separate vehicles to choose from. It was by far the best experience from the multiple dealerships that I worked with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Arthur, we're happy to hear you had such a positive experience with our team! We hope to see you soon!
It was a smooth process to get a new vehicle.
It was a smooth process to get a new vehicle. Our sales agent went beyond our expectations to get us a good car. We are glad we decided to go to Toyota Philpott in Nederland Texas
It was a smooth process to get a new vehicle.
It was a smooth process to get a new vehicle. Our sales agent went beyond our expectations to get us a good car. We are glad we decided to go to Toyota Philpott in Nederland Texas
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Yolanda, we're glad you had such a wonderful experience with us! We're happy you found our staff to be so supportive during your experience here at Philpott Toyota.
Every one is friendly and easy to work with .
Every one is friendly and easy to work with . I have no complaints about any part of the buying process. I highly recommend this dealership.
Every one is friendly and easy to work with .
Every one is friendly and easy to work with . I have no complaints about any part of the buying process. I highly recommend this dealership.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Philpott Toyota. Thank you, and have a fantastic day!
I recently had my car serviced at Philpott Toyota in
I recently had my car serviced at Philpott Toyota in Netherlands, and it was an incredibly disappointing experience. The customer service I received, particularly from a staff member named Stacy, was absolutely appalling. Not only was the service significantly delayed, forcing me to spend an entire day waiting, but the attitude from Stacy was downright rude. Throughout the day, I repeatedly asked for updates on my car's status, but each time Stacy walked away without answering. It was as if my concerns didn't matter at all. I only got a response when I was about to leave, and even then, it was in the most dismissive manner possible. To top it all off, when she handed me a pen that had fallen on the floor, she took it from me with a napkin and tossed it straight into the trash without a word. This kind of treatment is completely unacceptable, and I will not be returning to this dealership for any future car service. I would strongly advise anyone considering Phil Port Toyota to think twice. The level of customer service and professionalism was severely lacking, and it was a completely frustrating experience.
I recently had my car serviced at Philpott Toyota in
I recently had my car serviced at Philpott Toyota in Netherlands, and it was an incredibly disappointing experience. The customer service I received, particularly from a staff member named Stacy, was absolutely appalling. Not only was the service significantly delayed, forcing me to spend an entire day waiting, but the attitude from Stacy was downright rude. Throughout the day, I repeatedly asked for updates on my car's status, but each time Stacy walked away without answering. It was as if my concerns didn't matter at all. I only got a response when I was about to leave, and even then, it was in the most dismissive manner possible. To top it all off, when she handed me a pen that had fallen on the floor, she took it from me with a napkin and tossed it straight into the trash without a word. This kind of treatment is completely unacceptable, and I will not be returning to this dealership for any future car service. I would strongly advise anyone considering Phil Port Toyota to think twice. The level of customer service and professionalism was severely lacking, and it was a completely frustrating experience.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We regret to hear that you had this experience with us. We'd like the opportunity to discuss the events described further with you. Please reach out to our General Manager at (409) 853-3515 at your earliest convenience. Thank you for bringing this to our attention.
Christine was very efficient and was able to get me into
Christine was very efficient and was able to get me into the car I wanted.
Christine was very efficient and was able to get me into
Christine was very efficient and was able to get me into the car I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Emedel was great answered all my questions and made sure
Emedel was great answered all my questions and made sure I had complete understanding of the whole process
Emedel was great answered all my questions and made sure
Emedel was great answered all my questions and made sure I had complete understanding of the whole process
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Friendly and knowledgeable.
Friendly and knowledgeable. Everyone tried to make buying a comfortable experience?. From the salesman to financing.
Friendly and knowledgeable.
Friendly and knowledgeable. Everyone tried to make buying a comfortable experience?. From the salesman to financing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!
This had to be the best car buying experience yet.
This had to be the best car buying experience yet. Austin treated me with respect and courtesy and helped me out tremendously. Thank you Philpot Toyota!
This had to be the best car buying experience yet.
This had to be the best car buying experience yet. Austin treated me with respect and courtesy and helped me out tremendously. Thank you Philpot Toyota!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dennis, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.