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In my spare time I'm an avid lifter, enjoy reading and eating my way through Cleveland.","emailTxt":"Grant.B@ganleywestside.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19410/employees/b76db2e1be7f.jpg","drDealerId":19410,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":634054,"firstName":"Asif","lastName":"Kassam","titleText":"Sales Manager","emailTxt":"asif.k@ganleywestside.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":43,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19410,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":202089,"firstName":"Sarah","lastName":"Klein","titleText":"Finance Manager","emailTxt":"sarah.k@ganleywestside.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":93,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19410/employees/b6504ad9b1f0.jpg","drDealerId":19410,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":349065,"personPtyId":38130794,"firstName":"Brandon","lastName":"Williams","titleText":"Sales Consultant","shortBioText":"","emailTxt":"Brandon.w@ganleywestside.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":64,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19410/employees/7cc84cb36ce2.jpg","drDealerId":19410,"dealerEmpStartDtUtc":"1467331200","industryStartDtUtc":"1453292105","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":614005,"firstName":"Luke","lastName":"Conroy","titleText":"Finance","emailTxt":"Luke.C@ganleywestside.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":60,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19410,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":202098,"personPtyId":38142578,"firstName":"Heather","lastName":"LaBay","titleText":"Sales & Leasing Consultant","shortBioText":"I have been with Ganley Westside Imports since August of 2013 as a leading sales & leasing agent for pre-owned and new. 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I reside in Olmsted Falls and am an active parishioner at Saint Mary of the Falls Catholic Church.","emailTxt":"andy.c@ganleywestside.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":68,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19410/employees/5e590b744016.jpg","drDealerId":19410,"dealerEmpStartDtUtc":"1246406400","industryStartDtUtc":"1246406400","certifiedEmployee":true,"deptDscrp":"Management"},{"id":202101,"personPtyId":38129278,"firstName":"Keith","lastName":"Rivers","titleText":"Sales Consultant","shortBioText":"I started as an Automotive Professional in 2010 after being in Education for 13 years as a teacher and a coach. My Commitment to you is to ensure your drive home with a new vehicle from me being able to say \"That was the best car buying experience I ever had!\" Throughout my career, I have learned that there is a reason why we have two ears and one mouth! 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When not helping my customers find the perfect car, I enjoy going to the zoo or science center with my 1.5 year old son. I love animals and have cats, and some reptiles at home. I look forward to meeting new people and helping everyone I encounter have a refreshing car buying experience.","emailTxt":"Naudia.c@ganleywestside.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19410,"dealerEmpStartDtUtc":"1488326400","industryStartDtUtc":"1501545600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":638633,"firstName":"Todd","lastName":"Meek","titleText":"Manager","emailTxt":"Todd.M@ganleywestside.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19410/employees/667cd52b739d.jpg","drDealerId":19410,"dealerEmpStartDtUtc":"1583020800","industryStartDtUtc":"733622400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":613997,"firstName":"Patrick","lastName":"Nusbaum","titleText":"Internet Sales Manager","shortBioText":"My name is Patrick Nusbaum. I have just recently joined the Ganley Team here at Ganley Westside Imports. It is a great place to find great vehicles and great deals. My previous customers have explained their car buying experience as the lowest stress car buying experience they have ever had. I have had a few customers also refer to me as \"entertainingly informative\". If you would like a car buying experience where a fantastic customer experience is your salesperson's main goal come see me over at Ganley Westside Imports.","emailTxt":"patrick.n@ganleywestside.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19410,"dealerEmpStartDtUtc":"1551398400","industryStartDtUtc":"1551398400","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":286614,"firstName":"Nicholas","lastName":"Misch","titleText":"Sales Consultant","shortBioText":"Hello, My name is Nicholas Misch and I am a sales and leasing consultant here at Ganley Westside Imports. I have bachelor's degree in Business administration and I was in banking and finance previously. I served 10 years in the U.S. Navy in a mix of active and reserve time with a deployment to Iraq in 2006. I have a beautiful wife Tamara and 3 awesome kids, Rose, Grant and Lincoln! My two favorite places to spend my time is first with my family, and providing my customers excellent service is a very close second. I have never enjoyed what I do and where I work as much as I do at Ganley Westside Imports and I promise that if you trust me with your hard earned money and your valuable time, I will deliver a smooth and stress free buying experience. See you Soon!","emailTxt":"nicholas.m@ganleywestside.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":98,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19410/employees/9fbeb980b393.jpg","drDealerId":19410,"dealerEmpStartDtUtc":"1406851200","industryStartDtUtc":"1406851200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":202106,"personPtyId":38126801,"firstName":"Karl","lastName":"Pangrace","titleText":"Sales Consultant","emailTxt":"karl.p@ganleywestside.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19410/employees/19283bd1c4c3.jpg","drDealerId":19410,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":202113,"personPtyId":38389841,"firstName":"Chris","lastName":"Whitt","titleText":"Sales Consultant","emailTxt":"chris.w@ganleywestside.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19410/employees/6a0f79988c34.jpg","drDealerId":19410,"dealerEmpStartDtUtc":"1246406400","industryStartDtUtc":"644198400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":202093,"personPtyId":38386634,"firstName":"Lennox","lastName":"West","titleText":"Sales Consultant","emailTxt":"lennox.w@ganleywestside.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19410/employees/31a6eae7bc27.jpg","drDealerId":19410,"dealerEmpStartDtUtc":"1330560000","industryStartDtUtc":"1330560000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":554112,"personPtyId":52130590,"firstName":"Jim","lastName":"Welsh","titleText":"Subaru Service Manager","emailTxt":"jim.w@ganleywestside.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19410,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":613996,"firstName":"Joshua","lastName":"Rice","titleText":"Internet Sales Manager","emailTxt":"Joshua.r@ganleywestside.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19410,"industryStartDtUtc":"1561939200","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":613999,"firstName":"Lamar","lastName":"Green","titleText":"Sales","emailTxt":"Lamar.G@GanleyWestside.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19410/employees/b8d8c2296241.jpg","drDealerId":19410,"dealerEmpStartDtUtc":"1564617600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":614068,"firstName":"Mike","lastName":"Olesen","titleText":"Sales","emailTxt":"Michael.o@ganleywestside.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19410,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":286619,"personPtyId":38144675,"firstName":"Amanda","lastName":"Meadows","titleText":"Sales Consultant","shortBioText":"Hi, I love helping people!!! My favorite part of the day is watching someone drive off in the car they wanted! \r\nA little about me: I have 4 dogs (taco, Lollie, Riley & Bailey) 3 Poms and 1 Chihuahua *My Fur-Babies* I am originally from the east side of Cleveland (St. Clair) and now reside on the Westside (Kamms Corner) My Mother she is my best friend and confidant. I love comfort food, the kind that sticks to your ribs. In my spare time I Love to Karaoke, Play Pool and relaxing on the couch with my pups & watch some TV, anything reality shows, cooking network and Gordon Ramsey is on my DVR. All in all I consider myself very down to earth, a real people person who is here to make someone smile. I love to hear new stories and make new friends, I am here to listen & help. Come see me. 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Ganley Westside Subaru

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
1728 lifetime reviews. Includes reviews of Ganley Westside Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    August 8, 2020

    We had a very good relationship with Scott W. He was so attentive to our needs and expectations. When he said he was going to return calls or have answers... he did. Enjoyed working with him. Sarah was unprofessional including dressing inappropriately. When she was not able to talk us into extras including gap insurance she became agitated and unkind. She ended up messing up our paperwork and tried to blame us and the bank for her error. I am assuming Ganley stepped in and corrected her error in our favor. We have had good experiences with this dealer in the past and continue to do so.

    Not Applicable
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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Wnek

    Sales Consultant

    (5.0) 31 reviews

    Kevin Amolsch

    Subaru Sales Manager

    (4.9) 59 reviews

    Sarah Klein

    Finance Manager

    (4.8) 93 reviews

  • 5.0 out of 5
    August 8, 2020

    Leasing at WestSide Genkey Subaru 10 years on the row - great team and service Sherry did excellent work helping with all the arrangements. Love my new... Ascent.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so happy to hear that you received 5 star treatment by Sherry! We hope you love your new Subaru. If you were to need anything in the future we ...hope you do not hesitate to reach out. Thank you for your kind words about Sherry!-Ganley Westside Imports.


    Worked with:
    Sherry Workman

    Sales Consultant

    (5.0) 60 reviews

    Michael Imbrogno

    Sales Consultant/Business Manager

    (4.9) 104 reviews

    Asif Kassam

    Sales Manager

    (4.9) 43 reviews

  • 5.0 out of 5
    August 6, 2020

    This place is fantastic! They really make you feel like family when buying a car. Ive bought two cars from them now and I'll definitely come back in the... future.

    Not Applicable
    Customer Service
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review of our staff and your excellent car buying experience! We want to thank you again for your business and we hope to see you a...gain in our service department.-Ganley Westside Imports


    Worked with:
    Luke Conroy

    Finance

    (4.8) 60 reviews

    Trey Keyes

    Pre-Owned Manager

    (5.0) 53 reviews

    Patrick Nusbaum

    Internet Sales Manager

    (5.0) 7 reviews

    Bosko Gasic

    Sales

    NOT RATED

  • 5.0 out of 5
    August 6, 2020

    Efficient and nice. Clean and polite. I enjoy visiting this dealership. Nice location, Friendly. Relatively quick. I have recommended this to several of... my friends.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to assist you, as well as your k...ind review, and look forward to seeing you again during a future visit. -Ganley Westside Imports


    Worked with:
    Matt O'Shea

    Subaru Service Writer

    NOT RATED

  • 5.0 out of 5
    August 5, 2020

    Sherry was very helpful and showed us all the features of the Outback. We liked the screen and how it drives. Enjoy it a lot.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for making the trip to Ganley Westside Imports for your new vehicle! We are so glad to hear that you were treated so well by Sherry and that... she was able to get you into your new Outbound! Please let us know if there is anything else we can assist you with.-Ganley Westside Subaru


    Worked with:
    Sherry Workman

    Sales Consultant

    (5.0) 60 reviews

    Sarah Klein

    Finance Manager

    (4.8) 93 reviews

  • 5.0 out of 5
    August 5, 2020

    I am really pleased with the experience we had leasing our SUV. Brandon was great to work with and did a super job helping my wife learn about her new... car. This is the second or third car we gotten from Ganley and we've been please every time. Thanks

    5.0 out of 5
    Customer Service
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    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for purchasing a new SUV from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experien...ce with Brandon was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Imports


    Worked with:
    Brandon Williams

    Sales Consultant

    (4.8) 64 reviews

  • 5.0 out of 5
    August 5, 2020

    Very friendly and pleasant dealership. I also appreciate that they have ample space to relax or do work while waiting. Work was completed much earlier... than expected as well.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to assist you, as well as your k...ind review, and look forward to seeing you again during a future visit. -Ganley Westside Imports


    Worked with:
    Matt O'Shea

    Subaru Service Writer

    NOT RATED

  • 5.0 out of 5
    August 3, 2020

    All work performed as expected in timely manner. This is just filler to meet the 25 word requirement. To be or not to be that is the question.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to rate your recent visit to our service department. We appreciate the opportunity to work with you and are exci...ted to see you in the future!-Ganley Westside Imports


    Worked with:
    Jasmine Nowakowski

    Service Consultant

    (5.0) 28 reviews

  • 5.0 out of 5
    August 1, 2020

    Heather was very knowledgeable about the Subaru Crosstrek she sold me. She even took the time to pair my iPhone to my new car. She was professional and... not pushy, a rare combination these days. I would definitely recommend anyone to visit Ganley Westside and pay Heather a visit.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for purchasing a new Crosstrek from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your ex...perience with Heather was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Imports


    Worked with:
    Heather LaBay

    Sales & Leasing Consultant

    (4.9) 32 reviews

    Sandi Kuzma

    Finance Manager

    (4.8) 70 reviews

  • 5.0 out of 5
    July 30, 2020

    While I waited in a clean and comfortable waiting area my car was serviced and washed and made ready to drive away. Good job Keith Wendling and staff!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for bringing your vehicle to Ganley Westside Hyundai for its service needs. We appreciate your loyalty, as well as the opportunity to assist... you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! -Ganley Westside Hyundai


    Worked with:
    Keith Wendling

    Service Manager

    (5.0) 68 reviews

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