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Smail Kia

(552 reviews)
Sales hours: 8:00am to 5:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:00am–5:00pm 7:00am–7:00pm
Tuesday 8:00am–5:00pm 7:00am–5:00pm
Wednesday 8:00am–5:00pm 7:00am–5:00pm
Thursday 8:00am–5:00pm 7:00am–5:00pm
Friday 8:00am–5:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed

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See all 20 vehicles from this dealership.

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Reviews

(552 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Smail Kia from DealerRater.

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The dealership is clean and inviting No pressure from the salesperson Have purchased several vehicles here

The dealership is clean and inviting No pressure from the salesperson Have purchased several vehicles here

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi! We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Smail Kia!

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The dealership was great but it took way too long to purchase a car. I was there for 4 hours

The dealership was great but it took way too long to purchase a car. I was there for 4 hours

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your honest comments about Smail Kia! Feel free to reach out to us if you need anything. Have a wonderful day.

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RJ did a great job keeping me informed, getting the work done, and delivering a clean car back to me. Well done.

RJ did a great job keeping me informed, getting the work done, and delivering a clean car back to me. Well done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Smail Kia! Feel free to reach out to us if you need anything. Have a wonderful day.

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Easy to deal with. Friendly staff. Jeff Markle is the easiest and best salesman to work with. He never pressures you. You tell him what your looking for and he tells you what he has or can get.

Easy to deal with. Friendly staff. Jeff Markle is the easiest and best salesman to work with. He never pressures you. You tell him what your looking for and he tells you what he has or can get.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi! We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Smail Kia!

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Service technician was great. Honest about what they were going to do, and they did it in a timely manner.

Service technician was great. Honest about what they were going to do, and they did it in a timely manner.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Smail Kia! Feel free to reach out to us if you need anything. Have a wonderful day.

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Friendly staff and nice selection of vehicles to buy. Price was fair at a good value.

Friendly staff and nice selection of vehicles to buy. Price was fair at a good value.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi! We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Smail Kia

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Everything I scheduled to be done was completed. I was satisfied with the items. Scheduling and pick up were efficiently handled. Everyone was professional and friendly.

Everything I scheduled to be done was completed. I was satisfied with the items. Scheduling and pick up were efficiently handled. Everyone was professional and friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Smail Kia!

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RJ & the service was great. They took care of the problem in wonderful time! Thank you!

RJ & the service was great. They took care of the problem in wonderful time! Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Smail Kia!

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Great service. Extraordinarily knowledgeable. Unafraid to be honest and direct in all of their dealings.

Great service. Extraordinarily knowledgeable. Unafraid to be honest and direct in all of their dealings.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Smail Kia!

Show full review

Smail Kia is a breath of fresh air when it comes to dealerships. Working with Jeff Markle makes the whole process actually enjoyable; he’s the kind of salesperson who really sits down with you to hash out all the different options and pricing without making you feel rushed. I never feel like I am being forced into a purchase that I don't want to make, or that they are trying to throw packages on top of the sale to make more money. What’s best about Smail and Jeff is how transparent they are. You don’t have to worry about hidden fees or confusing language during the leasing process—everything is laid out clearly and honestly and communication is perfect. A lot of the dealerships that I have been to in the past make me feel like I'm getting scammed throughout the buying process, but this isn't the case with Jeff or Smail Kia. They’re just really respectable people who treat you like a human being rather than just another sale, which goes a long way.

Smail Kia is a breath of fresh air when it comes to dealerships. Working with Jeff Markle makes the whole process actually enjoyable; he’s the kind of salesperson who really sits down with you to hash out all the different options and pricing without making you feel rushed. I never feel like I am being forced into a purchase that I don't want to make, or that they are trying to throw packages on top of the sale to make more money. What’s best about Smail and Jeff is how transparent they are. You don’t have to worry about hidden fees or confusing language during the leasing process—everything is laid out clearly and honestly and communication is perfect. A lot of the dealerships that I have been to in the past make me feel like I'm getting scammed throughout the buying process, but this isn't the case with Jeff or Smail Kia. They’re just really respectable people who treat you like a human being rather than just another sale, which goes a long way.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Dylan! We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Smail Kia

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