Reviews
RJ was fabulous!
RJ was fabulous! Had an issue with my car and he got it taken care of quickly! Attentive, easy to work with and super friendly! 10/10 service from RJ at Smail Greensburg ⭐️
RJ was fabulous!
RJ was fabulous! Had an issue with my car and he got it taken care of quickly! Attentive, easy to work with and super friendly! 10/10 service from RJ at Smail Greensburg ⭐️
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!
Easiest purchase amazing customer service and I
Easiest purchase amazing customer service and I absolutely love my Kia K5 GT salesman’s Mike Pavlick was so great!!!! Highly recommend him to others and your dealership
Easiest purchase amazing customer service and I
Easiest purchase amazing customer service and I absolutely love my Kia K5 GT salesman’s Mike Pavlick was so great!!!! Highly recommend him to others and your dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi , thank you for the great feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everyone at Smail is excellent.
Everyone at Smail is excellent. They are very helpful and it is always a great experience dealing with all of the staff.
Everyone at Smail is excellent.
Everyone at Smail is excellent. They are very helpful and it is always a great experience dealing with all of the staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
Smail Kia is a great dealership to purchase a vehicle
Smail Kia is a great dealership to purchase a vehicle from. Sales people are very nice and knowledgeable.
Smail Kia is a great dealership to purchase a vehicle
Smail Kia is a great dealership to purchase a vehicle from. Sales people are very nice and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi , thank you for the great feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very nice staff, handled my car with care and in a timely
Very nice staff, handled my car with care and in a timely manner. Vehicle runs great and they are always successful in fixing whatever I need done to my vehicle.
Very nice staff, handled my car with care and in a timely
Very nice staff, handled my car with care and in a timely manner. Vehicle runs great and they are always successful in fixing whatever I need done to my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
Top of the line sales staff.
Top of the line sales staff. Will answer any question with no problem even if they feel the customer will not like the answer.
Top of the line sales staff.
Top of the line sales staff. Will answer any question with no problem even if they feel the customer will not like the answer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi , thank you for the great feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Disappointed in service department.
Disappointed in service department. Deceptive which is unacceptable. One year old kia with 11,000 miles was failed on their “free” state inspection. He said I had a nail in the sidewall of my tire and it couldn’t pass inspection. He said I had to buy a tire at $278. I said no. I took it to local repair shop. The nail was in the tread! He patched it for $20 and did my state inspection since smail said I would have to pay for the inspection because I used up my free one. I’m done!
Disappointed in service department.
Disappointed in service department. Deceptive which is unacceptable. One year old kia with 11,000 miles was failed on their “free” state inspection. He said I had a nail in the sidewall of my tire and it couldn’t pass inspection. He said I had to buy a tire at $278. I said no. I took it to local repair shop. The nail was in the tread! He patched it for $20 and did my state inspection since smail said I would have to pay for the inspection because I used up my free one. I’m done!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thank you for bringing this to our attention. I have sent your review to the manager who will be contacting you soon!
I visited for a voluntary recall of the headlight switch.
I visited for a voluntary recall of the headlight switch. From the apt setting with all communication reminders before I arrived were useful to me. Arrival to pickup was excellent. No waisted time or extra xx associated with this type of endeavor. I liked the video of my car inspection while they replaced the switch. I am an old mechanic who maintains our family autos so the information they provided was accurate. My Kia needs an oil and filter changes which has been on my to do list when the weather breaks. I was impressed with all I experienced from the Smail Kia Dealership.
I visited for a voluntary recall of the headlight switch.
I visited for a voluntary recall of the headlight switch. From the apt setting with all communication reminders before I arrived were useful to me. Arrival to pickup was excellent. No waisted time or extra xx associated with this type of endeavor. I liked the video of my car inspection while they replaced the switch. I am an old mechanic who maintains our family autos so the information they provided was accurate. My Kia needs an oil and filter changes which has been on my to do list when the weather breaks. I was impressed with all I experienced from the Smail Kia Dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
Hannah was amazing!
Hannah was amazing! Great experience! She made trading and leasing seamless. I would definitely buy from here again.
Hannah was amazing!
Hannah was amazing! Great experience! She made trading and leasing seamless. I would definitely buy from here again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi , thank you for the great feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I stopped by Smail Kia this week for new battery on my
I stopped by Smail Kia this week for new battery on my Sorento. It was an amazing experience again!! The advisor Bob Miner was very knowledgeable and the price was fair. I would highly recommend Smail Kia. I had a Great experience at Smail Kia with their service and sales department!!! 5 Stars!!! Just recently visited Smail Kia Service Dept and the Service Advisor Bob Miner is fantastic!!!!! Great Job!!!
I stopped by Smail Kia this week for new battery on my
I stopped by Smail Kia this week for new battery on my Sorento. It was an amazing experience again!! The advisor Bob Miner was very knowledgeable and the price was fair. I would highly recommend Smail Kia. I had a Great experience at Smail Kia with their service and sales department!!! 5 Stars!!! Just recently visited Smail Kia Service Dept and the Service Advisor Bob Miner is fantastic!!!!! Great Job!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi , thank you for the positive feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!