Reviews
Check-in was smooth and quick.
Check-in was smooth and quick. the car's rear brakes needed replacing, and I appreciated the ease in which I was notified and they were replaced. The car was ready (and washed!) when I arrived. Great experience!
Check-in was smooth and quick.
Check-in was smooth and quick. the car's rear brakes needed replacing, and I appreciated the ease in which I was notified and they were replaced. The car was ready (and washed!) when I arrived. Great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're delighted to know that our team at Volvo of Burlingame could assist you promptly with your car's rear brakes. We hope your car is running smoothly now, enjoy those clean wheels! Thank you for choosing us!
My experience was very good.
My experience was very good. Jinhao was very kind and helpful with me and my family. I’m very grateful for his help.
My experience was very good.
My experience was very good. Jinhao was very kind and helpful with me and my family. I’m very grateful for his help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cristina, we're glad to know that Jinhao was able to provide you with a great experience at Volvo of Burlingame. We appreciate your kind feedback and are here for any future needs! Safe travels!
Great experience at Volvo of Burlingame -- Steven Meister
Great experience at Volvo of Burlingame -- Steven Meister was fantastic. Went above and beyond in getting us set up with a 2024 XC60. Great follow up too to make sure all was good and to address any questions. Wonderful experience all round.
Great experience at Volvo of Burlingame -- Steven Meister
Great experience at Volvo of Burlingame -- Steven Meister was fantastic. Went above and beyond in getting us set up with a 2024 XC60. Great follow up too to make sure all was good and to address any questions. Wonderful experience all round.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to know that Steven and our team at Volvo of Burlingame were able to provide you with a fantastic buying experience. Thank you for trusting us with your business! Enjoy your 2024 Volvo XC60!
A+++ This was a seamless experience provided by Vincent.
A+++ This was a seamless experience provided by Vincent. Submitted an online inquiry to test drive new EV. Quick response, explained the features, and provided a range of pricing after the test drive. Not only was Vincent excellent—listened to my questions and maintained a very calm, laidback demeanor—he was very patient and accommodating with my schedule. Plus, big shout to Cartier on the finance side of things. Absolute professionals. Would highly recommend!!!
A+++ This was a seamless experience provided by Vincent.
A+++ This was a seamless experience provided by Vincent. Submitted an online inquiry to test drive new EV. Quick response, explained the features, and provided a range of pricing after the test drive. Not only was Vincent excellent—listened to my questions and maintained a very calm, laidback demeanor—he was very patient and accommodating with my schedule. Plus, big shout to Cartier on the finance side of things. Absolute professionals. Would highly recommend!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to know that Vincent and Cartier made your purchase experience at Volvo of Burlingame a seamless one! Thank you for choosing and recommending us! We hope to serve you again in the future. Have a great ride!
Jin as the sales consultant, had great patience in
Jin as the sales consultant, had great patience in understanding my thoughts about comparing cars and purchase timeline. Tommy as the manager, gave extra explanation on the "mild hybrid" functionality, and also was able to meet me halfway with a deal good for both parties.
Jin as the sales consultant, had great patience in
Jin as the sales consultant, had great patience in understanding my thoughts about comparing cars and purchase timeline. Tommy as the manager, gave extra explanation on the "mild hybrid" functionality, and also was able to meet me halfway with a deal good for both parties.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chenguang, we're glad to know that Jin and Tommy were able to assist you effectively at Volvo of Burlingame. We appreciate your feedback and hope you enjoy your new car!
Very happy with my recent XC40 lease at Volvo of
Very happy with my recent XC40 lease at Volvo of Burlingame. Excellent customer service all around. I would like to extend my utmost gratitude to Tommy and Jin in the sales department as well as Cartier in finance.
Very happy with my recent XC40 lease at Volvo of
Very happy with my recent XC40 lease at Volvo of Burlingame. Excellent customer service all around. I would like to extend my utmost gratitude to Tommy and Jin in the sales department as well as Cartier in finance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Liem! We're so glad to know that you had a positive leasing experience with Tommy, Jin, and Cartier at Volvo of Burlingame. We appreciate your kind words! Enjoy your new 2023 Volvo XC40!
Volvo of Burlingame
This is our 4th Volvo. Every time from Volvo of Burlingame. Best sales (friendly helpful no pressure and knowledgeable) and an easy process. Definitely recommend them.
Volvo of Burlingame
This is our 4th Volvo. Every time from Volvo of Burlingame. Best sales (friendly helpful no pressure and knowledgeable) and an easy process. Definitely recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tim, it's fantastic to know you've had consistently great experiences with us at Volvo of Burlingame. We appreciate your loyalty and recommendation! Enjoy your 4th Volvo!
They Care!., They have always provided excellent.
They care! They have always provided excellent service and advice. Their prices rival or beat non-dealership. Always a great experience. k k k k k
They Care!., They have always provided excellent.
They care! They have always provided excellent service and advice. Their prices rival or beat non-dealership. Always a great experience. k k k k k
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patrick, thank you so much for your kind words and support! We're glad to hear that you've had excellent experiences with our team at Volvo of Burlingame. Your satisfaction is our top priority, and we look forward to providing great service in the future as well. Have a fantastic day!
A place for service and sales
Crystal handled my servicing needs professionally, answering my questions on the phone and in person when I was dropping off and picking up my car. She took the time to check if there were any software updates and noted that on my service order. Everyone is friendly and helpful. I bought my car here a few years ago with other helpful staff.
A place for service and sales
Crystal handled my servicing needs professionally, answering my questions on the phone and in person when I was dropping off and picking up my car. She took the time to check if there were any software updates and noted that on my service order. Everyone is friendly and helpful. I bought my car here a few years ago with other helpful staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Deborah, thank you for taking the time to share your experience with us at Volvo of Burlingame! We are thrilled to hear that Crystal provided professional service and went above and beyond to answer all of your questions. We appreciate your kind words about our friendly team and we hope to see you soon!
Excellent Sales Process... Excellent Salesperson..
Excellent and easy transaction. Wife and I definitively love the Volvo C40.. Everyone at Putnam Volvo are very friendly and Vincent is very knowledgeable with the features of the vehicle.
Excellent Sales Process... Excellent Salesperson..
Excellent and easy transaction. Wife and I definitively love the Volvo C40.. Everyone at Putnam Volvo are very friendly and Vincent is very knowledgeable with the features of the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oliver, thank you for trusting Volvo of Burlingame and Vincent with your business! We hope to see you again!