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INFINITI of the Palm Beaches

(1,120 reviews)
Visit INFINITI of the Palm Beaches
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2017 state dealer award
View 8 awards
2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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New (866) 463-2810 (866) 463-2810
Used (888) 829-9410 (888) 829-9410
Service (888) 836-5753 (888) 836-5753

Inventory

See all 84 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2016.
As your premier West Palm Beach INFINITI retailer we here at INFINITI of the Palm Beaches provide for your every automotive need. Please feel free to explore our website to see our extensive inventory of new and used cars and SUVs. In addition to our friendly and knowledgeable sales staff we also provide financing service and parts. As your retailer in West Palm Beach we carry a large selection of used and new vehicles.
Come Join the Family!

Service center

Phone number (888) 836-5753

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of the Palm Beaches from DealerRater.

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Alfonso was amazing to work with, great at answering my

Alfonso was amazing to work with, great at answering my questions and terrific with communication. If I ever buy a truck again I will be going back to the same place again.

Alfonso was amazing to work with, great at answering my

Alfonso was amazing to work with, great at answering my questions and terrific with communication. If I ever buy a truck again I will be going back to the same place again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Consumer response

Thank you again

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Andre Samson was great to work with.

Andre Samson was great to work with. He was very helpful, patient and attentive to our questions and concerns.

Andre Samson was great to work with.

Andre Samson was great to work with. He was very helpful, patient and attentive to our questions and concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Andre was so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.

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This dealership should NOT be patronize or trusted.

This dealership should NOT be patronize or trusted. I spent over a week negotiating with the slaes management ( Erica) . After agreeing upon a a price I made arrangements to have ths QX80 picked up bya transport company ( i paid a deposit). I then purchased a plane ticket ( i live in North Carolina). I went to my credit union and called my buyer. He was told that the buyers invoice would be emailed. We NEVER got the buyers order. My buyer readout SEVERAL TIMES..NO RESPONSE. A day later he received a TEXT ( NO decency to call ) stating the vehicle had been sold. THIS DEALERSHIP HAS NO INTEGRITY or moral business etiquette to HONOR agreements. Take you money and business elsewhere...if you value integrity.

This dealership should NOT be patronize or trusted.

This dealership should NOT be patronize or trusted. I spent over a week negotiating with the slaes management ( Erica) . After agreeing upon a a price I made arrangements to have ths QX80 picked up bya transport company ( i paid a deposit). I then purchased a plane ticket ( i live in North Carolina). I went to my credit union and called my buyer. He was told that the buyers invoice would be emailed. We NEVER got the buyers order. My buyer readout SEVERAL TIMES..NO RESPONSE. A day later he received a TEXT ( NO decency to call ) stating the vehicle had been sold. THIS DEALERSHIP HAS NO INTEGRITY or moral business etiquette to HONOR agreements. Take you money and business elsewhere...if you value integrity.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

I apologize on behalf of everyone at Infiniti of the Palm Beaches, please know that your situation was an exception. We are known for taking ownership and caring deeply about our customers. We can’t fix the past, but you have my personal commitment to improving the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.

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I have always had a great experience working with Alaijah

I have always had a great experience working with Alaijah and the Mechanics at Infiniti of the Palm Beaches..

I have always had a great experience working with Alaijah

I have always had a great experience working with Alaijah and the Mechanics at Infiniti of the Palm Beaches..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your great 5-star rating and review. We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.

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Everyone I came in contact with was very cordial and very

Everyone I came in contact with was very cordial and very professional. They performed my service within the expected time. I feel very comfortable dealing with Schumacher.

Everyone I came in contact with was very cordial and very

Everyone I came in contact with was very cordial and very professional. They performed my service within the expected time. I feel very comfortable dealing with Schumacher.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

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Everything was excellent!

Everything was excellent! From my service advisor, Marc, to tire pricing dealer comped Lyft ride back and forth to my house, all excellent. Don't always get a chance to be impressed with a car dealership but I would highly recommend Schumacher of Palm Beaches!

Everything was excellent!

Everything was excellent! From my service advisor, Marc, to tire pricing dealer comped Lyft ride back and forth to my house, all excellent. Don't always get a chance to be impressed with a car dealership but I would highly recommend Schumacher of Palm Beaches!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your great 5-star rating and review. We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.

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Danny in service is always proactive, professional and

Danny in service is always proactive, professional and genuinely cares for his customers, I’ve never encountered a more knowledgeable and accommodating service professional. He is an amazing asset to Infiniti! In fact although I bought my Infiniti from the Stuart dealership, I changed to Palm Beach because the Stuart dealership was filled with incompetent and unethical service department and had enough of their constant failures. I gave Infiniti of the Palm beaches a try, and am so glad I did! Without Danny, I don’t know what I would have done. His prompt responses and guidance are so appreciated, I hope his leadership team treats him accordingly. Never let him get away! Sincerely, MC

Danny in service is always proactive, professional and

Danny in service is always proactive, professional and genuinely cares for his customers, I’ve never encountered a more knowledgeable and accommodating service professional. He is an amazing asset to Infiniti! In fact although I bought my Infiniti from the Stuart dealership, I changed to Palm Beach because the Stuart dealership was filled with incompetent and unethical service department and had enough of their constant failures. I gave Infiniti of the Palm beaches a try, and am so glad I did! Without Danny, I don’t know what I would have done. His prompt responses and guidance are so appreciated, I hope his leadership team treats him accordingly. Never let him get away! Sincerely, MC

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your great 5-star rating and review. We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.

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My sales person was Floyd Burwell.

My sales person was Floyd Burwell. I’m very satisfied working with him. Definitively I recommend Schumaker and Floyd.

My sales person was Floyd Burwell.

My sales person was Floyd Burwell. I’m very satisfied working with him. Definitively I recommend Schumaker and Floyd.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

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Very attentive and easy to work with.

Very attentive and easy to work with. Stayed within my budget to get the deal done. Didn’t make me wait too long when I arrived to sign documents and pickup the car.

Very attentive and easy to work with.

Very attentive and easy to work with. Stayed within my budget to get the deal done. Didn’t make me wait too long when I arrived to sign documents and pickup the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Beth, for leaving us a great review. It was our pleasure serving you quickly and keeping within your budget. We hope to see you again on your next car shopping experience, enjoy your new Infiniti.

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Andre was outstanding to work with at Infiniti of the

Andre was outstanding to work with at Infiniti of the Palm Beaches. I would highly recommend working with him. His followup and commitment to help you get the car you want at the best price will have me coming back to him every time. Thank you Andre for making everything run so smoothly .

Andre was outstanding to work with at Infiniti of the

Andre was outstanding to work with at Infiniti of the Palm Beaches. I would highly recommend working with him. His followup and commitment to help you get the car you want at the best price will have me coming back to him every time. Thank you Andre for making everything run so smoothly .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your 5-star review! We enjoy selling quality products from many of the top Manufacturers. Enjoy your new vehicle. Please let us know if you should require anything additional, we are here to assist you.

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