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Volume Chevrolet

(1,132 reviews)
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

Reviews

(1,132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volume Chevrolet from DealerRater.

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Great service!

I do not even own a Chevrolet but need to brag on the service department. I brought my Lexus In for an oil change and new tires. My car was serviced quickly and professionally! You have earned a new customer. Your service manager rocks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome!

Thanks so much, Volume Chevrolet for the ease of buying our Equinox. You were kind, helpful, and ensured that we were getting the best deal! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Heather our salesperson was great, couple issues w/vehicle

I was well satisfied with the sales team. They were polite and helpful. Found a couple of issues with the vehicle when I got it home though that I felt should have been identified during the certification-fog lights not operational and toggle switch for manual shifting does not function. Brought the vehicle back to have steps installed , which the guys did a great job on (very quick and efficient) and talked to service department about the issues before my appointment but yet the repairs weren't made as agreed.I know they are very busy over there with it being a new facility so that isn't much to complain about. Overall good experience .

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service

Emergency driving south to Florida. Car keys flushed down the toilet!! Call to Volume CHEVROLET dealer told us exactly what to do. Also excellent help from GM roadside service. They saved the day and the trip. Especially a call out to female service agent at Volume. Very kind during our embarrassing crisis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

We were greeted with a warm welcome upon entering. All Staff were neat and everyone smiled when they passed us in waiting room. Service completed was explained and what would be needed at next visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great

The guys at volume chevy made it real easy to do business. I think they have me a good deal on my purchase and trade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent service! Very nice crowd.

Clayton Andrew's handled the deal with my new truck with precision. Also Buddy in finance was informative and quick to provide information related to warranty and financial input.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick and easy

Easiest and quickest car buying experience ever. I told them what I was looking for and the price range I wanted and they made it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

my new Tahoe experience

Clayton Andrews was ABSOLUTELY AWESOME. He is very knowledgeable about the vehicles. He kind, courteous, respectful, and much more. He made my purchase easy and enjoyable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Service

The check engine light came on in my car on a Thursday night. We dropped my car off at the dealership without an appointment on the Friday before Christmas. They quickly discovered the problem, called me to let me know the charges and fixed it as soon as possible. I had not even purchased my car from this dealership and had great service and attention.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.