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Jensen Imports

(112 reviews)
Sales hours:
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Sales Service
Monday 8:00am–5:00pm 8:00am–6:00pm
Tuesday 8:00am–5:00pm 8:00am–6:00pm
Wednesday 8:00am–5:00pm 8:00am–6:00pm
Thursday 8:00am–5:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

(112 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My experience was great!! Thanks to the Jensen Import team of Kari Ann, Matt, Tracie and Missy for making my classic car purchase easy. Each step of the process was seamless including presentation of the car, electronic purchase agreements, title transfer, classic car insurance, and shipping. Thank you, Geoff

My experience was great!! Thanks to the Jensen Import team of Kari Ann, Matt, Tracie and Missy for making my classic car purchase easy. Each step of the process was seamless including presentation of the car, electronic purchase agreements, title transfer, classic car insurance, and shipping. Thank you, Geoff

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The people are knowledgeable and listen well. They are genuinely interested in your concerns and go above and beyond to ensure you are satisfied. I am very impressed with their strong focus on customer satisfaction.

The people are knowledgeable and listen well. They are genuinely interested in your concerns and go above and beyond to ensure you are satisfied. I am very impressed with their strong focus on customer satisfaction.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Thanks for your prompt service & advising me that the repair was under warranty. Your service people are always helpful whenever I have questions.

Thanks for your prompt service & advising me that the repair was under warranty. Your service people are always helpful whenever I have questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Jensen Subaru is amazing to work with and the care the offer to make sure everything is in working order is fantastic! They are great with answering our questions, always. If they don't have an answer, they will get it and return or call!

Jensen Subaru is amazing to work with and the care the offer to make sure everything is in working order is fantastic! They are great with answering our questions, always. If they don't have an answer, they will get it and return or call!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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2nd time working with Jensen Imports. Due to distance and circumstances, complete transaction including two trade-ins was completed entirely by phone. Mutual trust in each other resulted in a fair and speedy deal. Entire team including Sales, Finance and Delivery went above and beyond my expectations.

2nd time working with Jensen Imports. Due to distance and circumstances, complete transaction including two trade-ins was completed entirely by phone. Mutual trust in each other resulted in a fair and speedy deal. Entire team including Sales, Finance and Delivery went above and beyond my expectations.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very professional and courteous personnel in every department we dealt with during our purchase and follow up service visits

Very professional and courteous personnel in every department we dealt with during our purchase and follow up service visits

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I was very impressed with Gina’s kindness knowledge and professionalism. She found me the color of my Forester that I have dreamed of. Everyone I dealt with at Jensen’s was attentive and helped me with everything I had ask. I am extremely pleased with my Forester, I love it !!

I was very impressed with Gina’s kindness knowledge and professionalism. She found me the color of my Forester that I have dreamed of. Everyone I dealt with at Jensen’s was attentive and helped me with everything I had ask. I am extremely pleased with my Forester, I love it !!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Best experience from a dealership ever!! Wanda went above & beyond explaining every step we went through. She even sat in the vehicle with me for over an hour explaining how everything works! (Probably closer to two hours!) She was awesome!! Even the financial part of it was very well explained and easy to understand.

Best experience from a dealership ever!! Wanda went above & beyond explaining every step we went through. She even sat in the vehicle with me for over an hour explaining how everything works! (Probably closer to two hours!) She was awesome!! Even the financial part of it was very well explained and easy to understand.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Deb, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I am SO VERY PLEASED with the assistance I received from Gina, knowledgeable and kind !

I am SO VERY PLEASED with the assistance I received from Gina, knowledgeable and kind !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jackie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Expert service and knowledge about products, and always friendly and willing to help with any requests.

Expert service and knowledge about products, and always friendly and willing to help with any requests.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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