Reviews
Did a great job!
Did a great job! Very knowledgeable and was given a great deal. Will buy from here again.
Did a great job!
Did a great job! Very knowledgeable and was given a great deal. Will buy from here again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review. We’re delighted Jim’s expertise and the great deal on your Tesla made your experience memorable. We look forward to assisting you again. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.
Was a little apprehensive buying all online but could not
Was a little apprehensive buying all online but could not have been easier or handled better. Lance was super responsive and communicated well the entire time
Was a little apprehensive buying all online but could not
Was a little apprehensive buying all online but could not have been easier or handled better. Lance was super responsive and communicated well the entire time
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with your used Kia EV9. We’re delighted that Lance’s responsiveness and clear communication made the online purchase smooth. We appreciate your trust and look forward to assisting you again.
It was a pleasure working with Brittany Davis she was
It was a pleasure working with Brittany Davis she was very knowledgeable, professional, and pressure free. She answered every question and made everything easy. I was in and out just over an hour. Thanks Brittany!!
It was a pleasure working with Brittany Davis she was
It was a pleasure working with Brittany Davis she was very knowledgeable, professional, and pressure free. She answered every question and made everything easy. I was in and out just over an hour. Thanks Brittany!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted that Brittany provided a pressure free experience and answered every question. We’re glad we could get you in and out swiftly. Enjoy your Tesla and let us know if there’s anything else we can do.
I just bought a Tesla Model Y Performance from Birmingham
I just bought a Tesla Model Y Performance from Birmingham Luxury Motors and had an excellent experience working with Jim Bain. Jim was professional, knowledgeable, and easy to work with—no pressure and no games. He made the whole process smooth and stress-free. If you’re looking for a great car-buying experience, I highly recommend asking for Jim.
I just bought a Tesla Model Y Performance from Birmingham
I just bought a Tesla Model Y Performance from Birmingham Luxury Motors and had an excellent experience working with Jim Bain. Jim was professional, knowledgeable, and easy to work with—no pressure and no games. He made the whole process smooth and stress-free. If you’re looking for a great car-buying experience, I highly recommend asking for Jim.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It’s great to know that Jim helped make your Tesla Model Y Performance purchase stress-free and straightforward. Our goal is to ensure every step feels effortless and transparent. Feel free to reach out if there’s anything more we can help with.
Worked with Michael.
Worked with Michael. This place is great will definitely be buying my next vehicle here.
Worked with Michael.
Worked with Michael. This place is great will definitely be buying my next vehicle here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star rating and for choosing us for your used Ford purchase. We’re glad Micheal provided a great experience and look forward to helping you with your next vehicle.
Overall I had a positive experience with BLM due in no
Overall I had a positive experience with BLM due in no small part to Brittany Davis. She was an absolute joy to work with. The communication was great throughout and Brittany worked hard to ensure all my questions were answered. I am happy to recommend BLM to anyone.
Overall I had a positive experience with BLM due in no
Overall I had a positive experience with BLM due in no small part to Brittany Davis. She was an absolute joy to work with. The communication was great throughout and Brittany worked hard to ensure all my questions were answered. I am happy to recommend BLM to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.
I would not recommend this dealership.
I would not recommend this dealership. It took 17 days to deliver the vehicle after purchase, even though we were told 5-7 days. The delay was caused supposedly by shipping and because there was a cracked windshield (how was this not discovered until after the vehicle was purchased?). This was already frustrating, but the bigger issue is what happened next. 28 days later, the car we traded in still has not been paid off. I have had to make two car payments now this month, in addition to having to have car insurance on a car I did not own for 17 days. We have repeatedly tried to resolve this, but the manager refuses to speak with us, leaving us with no answers and no accountability. Our salesperson has been amazing, but the manager will not talk to us. This has caused unnecessary stress and could have serious financial consequences for us. Buying a car should not involve this level of delay, poor communication, and lack of follow-through. If you’re considering this dealership, proceed with caution.
I would not recommend this dealership.
I would not recommend this dealership. It took 17 days to deliver the vehicle after purchase, even though we were told 5-7 days. The delay was caused supposedly by shipping and because there was a cracked windshield (how was this not discovered until after the vehicle was purchased?). This was already frustrating, but the bigger issue is what happened next. 28 days later, the car we traded in still has not been paid off. I have had to make two car payments now this month, in addition to having to have car insurance on a car I did not own for 17 days. We have repeatedly tried to resolve this, but the manager refuses to speak with us, leaving us with no answers and no accountability. Our salesperson has been amazing, but the manager will not talk to us. This has caused unnecessary stress and could have serious financial consequences for us. Buying a car should not involve this level of delay, poor communication, and lack of follow-through. If you’re considering this dealership, proceed with caution.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.
Brittany has been great and flexible in helping me find
Brittany has been great and flexible in helping me find the right vehicle and working creative solutions in the interim
Brittany has been great and flexible in helping me find
Brittany has been great and flexible in helping me find the right vehicle and working creative solutions in the interim
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Tyler, for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Birmingham Luxury Motors are glad to have you as a customer. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.
Clean facility knowledgeable and courteous staff.
Clean facility knowledgeable and courteous staff. Good selection of cars at reasonable prices. Honest dealing. Good job
Clean facility knowledgeable and courteous staff.
Clean facility knowledgeable and courteous staff. Good selection of cars at reasonable prices. Honest dealing. Good job
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.
Brittany Davis is a superb and professional salesperson!
Brittany Davis is a superb and professional salesperson! She went above and beyond throughout our entire transaction. We are out of state and she made the whole process easier for my husband and I. I can’t thank her and the whole team at this location enough for their outstanding professionalism and customer service!
Brittany Davis is a superb and professional salesperson!
Brittany Davis is a superb and professional salesperson! She went above and beyond throughout our entire transaction. We are out of state and she made the whole process easier for my husband and I. I can’t thank her and the whole team at this location enough for their outstanding professionalism and customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Birmingham Luxury Motors. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.
