Reviews
5 Towns Drive never misses! Fiona at the front desk greeted me with the warmest energy and set the whole vibe from the jump. Randy in sales was professional, knowledgeable, and made the entire process smooth and pressure-free. Left happy, confident, and in love with my new carš„ 10/10 Experience !!! This dealership is the real deal!! Highly recommend āļøāļøāļøāļøāļø
5 Towns Drive never misses! Fiona at the front desk greeted me with the warmest energy and set the whole vibe from the jump. Randy in sales was professional, knowledgeable, and made the entire process smooth and pressure-free. Left happy, confident, and in love with my new carš„ 10/10 Experience !!! This dealership is the real deal!! Highly recommend āļøāļøāļøāļøāļø
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Donāt believe all these fake positive reviews on google. They have people leave reviews when they go in. Go look on yelp or CarGurus, those are the real reviews. I called about a car and they have about $4000 in fees for that car. The price listed online is not the real price. Also if you are not financing through them they will charge you thousands extra. They give fake names over the phone to try and manipulate you into coming in and wasting your time. The guy on the phone that I spoke to told me that he will do 1000 in dealers fees instead of 3500. He was supposed to text me that way I have his name and contact information so that I can reference who I spoke to when I came in. He never did that. I called them before I was about to leave my house to come in and they said that they donāt have anybody by that name that works there then I spoke to another person and he told me a name and I called right back and the lady that answers the phone says that we donāt have somebody by that name that works here. They will try and tell you whatever you want to hear over the phone and they say that nobody buys a car over the phone⦠I have bought several exotic cars including a Lamborghini aventador over the phone from out of state. They had a regular Mercedes s580 that I was going to buy to have as a beater cause I liked the spec. No dealer does business the way they do. I was a cash buyer so I have more leverage as far as buying a car. Most people will finance a car which is why they will have you come in to fill out a credit app so that they can hit your credit and pressure you into buying a car and if you donāt, then you just wasted a bunch of inquiries on your credit and wasted your time. Stay away from this dealer they are scammers and Timewasters
Donāt believe all these fake positive reviews on google. They have people leave reviews when they go in. Go look on yelp or CarGurus, those are the real reviews. I called about a car and they have about $4000 in fees for that car. The price listed online is not the real price. Also if you are not financing through them they will charge you thousands extra. They give fake names over the phone to try and manipulate you into coming in and wasting your time. The guy on the phone that I spoke to told me that he will do 1000 in dealers fees instead of 3500. He was supposed to text me that way I have his name and contact information so that I can reference who I spoke to when I came in. He never did that. I called them before I was about to leave my house to come in and they said that they donāt have anybody by that name that works there then I spoke to another person and he told me a name and I called right back and the lady that answers the phone says that we donāt have somebody by that name that works here. They will try and tell you whatever you want to hear over the phone and they say that nobody buys a car over the phone⦠I have bought several exotic cars including a Lamborghini aventador over the phone from out of state. They had a regular Mercedes s580 that I was going to buy to have as a beater cause I liked the spec. No dealer does business the way they do. I was a cash buyer so I have more leverage as far as buying a car. Most people will finance a car which is why they will have you come in to fill out a credit app so that they can hit your credit and pressure you into buying a car and if you donāt, then you just wasted a bunch of inquiries on your credit and wasted your time. Stay away from this dealer they are scammers and Timewasters
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
They were nice, but couldnāt follow through. The sales guy just blew me off. Business must be booming.
They were nice, but couldnāt follow through. The sales guy just blew me off. Business must be booming.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Finance manager is scamming. Tried to add on bunch of charges but didn't want to show what was added.
Finance manager is scamming. Tried to add on bunch of charges but didn't want to show what was added.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sent them a message that they have their listing wrong. Never got back to me. They are listing a car with an automatic transmission as a manual. Huge difference. They still haven't corrected the listing.
Sent them a message that they have their listing wrong. Never got back to me. They are listing a car with an automatic transmission as a manual. Huge difference. They still haven't corrected the listing.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Contacted them through email and calls. Never once responded. They also have hidden fee's in price that add up to almost 2500.00.
Contacted them through email and calls. Never once responded. They also have hidden fee's in price that add up to almost 2500.00.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
the manger was very disrespectful walk away while i was talking him and trying to explain something to him that was rude an not how u do business .. the other workers was nice and stop to listen to me
the manger was very disrespectful walk away while i was talking him and trying to explain something to him that was rude an not how u do business .. the other workers was nice and stop to listen to me
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Iāve been completely ignored for over a week after waiting for numbers to purchase a vehicle. No one has gotten back to me after I sent my trade in info in. Iāve tried contacting management to purchase and they wonāt even email me back. Very frustrating as I am trying to make a purchase quickly.
Iāve been completely ignored for over a week after waiting for numbers to purchase a vehicle. No one has gotten back to me after I sent my trade in info in. Iāve tried contacting management to purchase and they wonāt even email me back. Very frustrating as I am trying to make a purchase quickly.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
No response in 15 days no point in hit them up truh email so u
No response in 15 days no point in hit them up truh email so u
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Presented the car with professionalism. Polite and welcoming individuals. Will continue to do business there.
Presented the car with professionalism. Polite and welcoming individuals. Will continue to do business there.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase