Read reviews that mention:
Do not bother with this location. Sold us a $4500 vehicle in need of $7000 worth of work after we drove 2hr on the word of the dealer that nothing was... wrong with it. Vehicle stalled the day after it was bought in traffic. Needs a new transmission. Dealer is selling polished turds. For you money, time, and safety STAY AWAY!
DO NOT BUY !!! These people seem nice and upfront, but it's a scam, I bought a 2008 Subaru Outback and immediately had to replace the TRANSMISSION,... ALTERNATOR, AC, and wheel bearing. Thank God I payed an additional $200 for a warranty or I would have been out of all that money. This car they sold me is a piece of trash! 0 stars!!!
if a deal looks too good to be true it is just that. if a car has to be jump started and have air put in the tire and had a bad inspection and won't... stay started, chances are it's junk. I had to smh and walk away. the body of the car had so many dents. interior was nice. overall extremely disappointed. this was my second trip. I won't bother making a third.
Has worst cars I ever seen all of em have damage...like the play bumper cars with them all of them need to be jumped won't ever go back.
Our experience with them has been very positive. We have bought two cars from this car dealer so far and after about 12K and 5K miles respectively, we... haven't had any problems with them whatsoever. Their cars are not perfect, but they are not going to sell you junk and lie to you about it. The owner is a nice person and one of the most honest and helpful car salesmen we've ever dealt with (and we've been to A LOT of car dealerships in the area recently). They also come forward and let you know of any maintenance that the vehicle might need before you buy. Please, be advised that the cars they sell are not in showroom condition. This means that you should inspect the car thoroughly before you buy, and schedule any maintenance due or repairs as soon as you drive off the car dealership after the purchase. When buying a used car, you usually get what you pay for, so we don't get some reviewers here complaining about the condition of the vehicles they sell, especially for the prices that they expect to pay. We would surely recommend this place over some of the other used car dealerships in the Roanoke area.
Im pride to say my BMW is nice and I haven't had any problems the owner is nice the salesman was nice I recommend Best Auto sale to everyone
0 star everything... I had corresponded with this "dealership", regarding a vehicle. The vehicle looked nothing like the pics in the ad. They sit in the... office, while you walk around looking at their inventory. Poor customer service. All vehicles have some sort of damage to the exterior. They don't use carfax, & won't give you one either. They said carfax is too expensive, so they cancelled their subscription. When in reality, they just want to help you clear their junkyard. They say warranty in the ad, but when you get there, it's a sold as is sign in the window. Also, be sure to get a mechanic and/or state inspection before purchasing their salvage vehicles. You'll thank me later!
I am very interested in a vehicle and have sent multiple emails asking for information. After initial response stating vehicle is available I haven't received... a single response to emails asking for specific information. The dealership is too far for me to travel to if a deal can't be made. Hopefully I can get that information and be able to update to a more satisfactory rating
I wrote several emails asking about a Ford 150 that was selling for about 8,000 and I received no reply.
I contacted this business about a car and never heard anything back.