Reviews
Failed to diagnose the antifreeze leak on my car dispite
Failed to diagnose the antifreeze leak on my car dispite charging me a 200 diagnostic fee. Found the reason for the leak myself and then failed to return my request for repairing it.
Failed to diagnose the antifreeze leak on my car dispite
Failed to diagnose the antifreeze leak on my car dispite charging me a 200 diagnostic fee. Found the reason for the leak myself and then failed to return my request for repairing it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Finance and Sales did a great job in taking care of a
Finance and Sales did a great job in taking care of a used BMW purchase. Best Finance experience I have had in purchasing multiple cars in the past years. Good team working at Corwin Toyota.
Finance and Sales did a great job in taking care of a
Finance and Sales did a great job in taking care of a used BMW purchase. Best Finance experience I have had in purchasing multiple cars in the past years. Good team working at Corwin Toyota.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Corwin Toyota of Bellevue are glad to have you as a customer. Francis Borts, General Manager
We bought the car from Corwin and the sales person said
We bought the car from Corwin and the sales person said she would get back to us the next day to help me set up my phone. Haven’t heard from her yet. Took it in for service to get rust proofing and front end protection and asked the service manager about front collision, not working. He never got back to us. When we picked up the car, we asked the service manager about it again, he never called us back. A survey came in. I wrote this on a survey and never heard back. Another survey came in. Wrote the same comments on it and never heard back. This is the third survey. If you’re not going to answer your surveys or call people back, please do not send out another survey.
We bought the car from Corwin and the sales person said
We bought the car from Corwin and the sales person said she would get back to us the next day to help me set up my phone. Haven’t heard from her yet. Took it in for service to get rust proofing and front end protection and asked the service manager about front collision, not working. He never got back to us. When we picked up the car, we asked the service manager about it again, he never called us back. A survey came in. I wrote this on a survey and never heard back. Another survey came in. Wrote the same comments on it and never heard back. This is the third survey. If you’re not going to answer your surveys or call people back, please do not send out another survey.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Tristan kept me informed as work was done.
Tristan kept me informed as work was done. Excellent communication. The waiting area was clean and convenient. My appointment time was honored. Very good experience.
Tristan kept me informed as work was done.
Tristan kept me informed as work was done. Excellent communication. The waiting area was clean and convenient. My appointment time was honored. Very good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Todd Webster, Service Manager
Great environment and wasn’t waiting long till Tyler came
Great environment and wasn’t waiting long till Tyler came up to me and helped me find the color and year that I wanted awesome place
Great environment and wasn’t waiting long till Tyler came
Great environment and wasn’t waiting long till Tyler came up to me and helped me find the color and year that I wanted awesome place
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Francis Borts, General Manager
I brought in my vehicle for an oil change several other
I brought in my vehicle for an oil change several other things were recommended which I approved but found out the oil change wasn’t done at all
I brought in my vehicle for an oil change several other
I brought in my vehicle for an oil change several other things were recommended which I approved but found out the oil change wasn’t done at all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Friendly staff and speedy service.
Friendly staff and speedy service. Thank you very very very very very very very much.
Friendly staff and speedy service.
Friendly staff and speedy service. Thank you very very very very very very very much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Todd Webster, Service Manager
All went great until I got home and realized the
All went great until I got home and realized the maintenance indicator had not been reset to current mileage. I got manual out and did it myself so no major problem. Otherwise I’ve never had a problem in 4 1/2 years of service.at Corwin.
All went great until I got home and realized the
All went great until I got home and realized the maintenance indicator had not been reset to current mileage. I got manual out and did it myself so no major problem. Otherwise I’ve never had a problem in 4 1/2 years of service.at Corwin.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Todd Webster, Service Manager
Tyler did a great job being transparent throughout the
Tyler did a great job being transparent throughout the process and fair. Worked with our needs and listened to our concerns. Gave us great value for our trade in as well which was unexpected. Wasn’t pushy at all which was very nice. Truly felt like he was there to help rather than push a sale on us. Had some questions the day after buying the car and he responded in a timely manner and made sure those concerns were resolved. Thank you!
Tyler did a great job being transparent throughout the
Tyler did a great job being transparent throughout the process and fair. Worked with our needs and listened to our concerns. Gave us great value for our trade in as well which was unexpected. Wasn’t pushy at all which was very nice. Truly felt like he was there to help rather than push a sale on us. Had some questions the day after buying the car and he responded in a timely manner and made sure those concerns were resolved. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Francis Borts, General Manager
Tyler was great.
Tyler was great. He was very knowledgeable about the vehicle, which made him extremely helpful
Tyler was great.
Tyler was great. He was very knowledgeable about the vehicle, which made him extremely helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for choosing Corwin Toyota of Bellevue! Please let us know if we can be of any more assistance. Francis Borts, General Manager