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Crown MINI of Richmond

Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Crown MINI of Richmond Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since June 2015

At Crown MINI of Richmond, it's not just about buying a car. It's about finding the right MINI or used car for you. Whether you decide to lease or buy a new MINI in Richmond, VA we are here to help. We are proud to serve customers from Colonial Heights, Petersburg, Fort Lee and Chester VA.

...


Crown MINI of Richmond has your new and used car financing covered. And, our state-of-the-art auto repair center is more than capable of meeting all or your routine maintenance and auto repair needs from oil changes to tire rotations and so much more.
Crown MINI of Richmond carries a comprehensive collection of manufacturer-certified parts in Richmond and has a helpful staff. To learn more, please feel free to contact us online or by phone. Otherwise, visit us in person at 8710 Broad St. Richmond, Virginia. We hope to have the pleasure of meeting you soon.

"Come find your Perfect MINI at Crown MINI of Richmond"

Service

Oil, Filter Change

$59.95

Tire Rotation

$30

Wheel Balance

$99

Heating, Cooling Diagnosis

$130

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
46 lifetime reviews. Includes reviews of Crown MINI of Richmond from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 9, 2018

    I actually didn???t want to let go of my 2011 copper man! I loved driving it, loved the service department, and loved my overall experience with Crown... Mini! However, my husband found a 2018 copper man on the premises with little mileage and after seeing it and driving it, I decided it was meant for me! Ric, Steve and Angie in the service department make it so I do not want to even think about a different car!! Niffen, Tim and Frank were absolutely the best to deal with for the transaction! Love my new Mini Countryman!

    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nithin Srinivas

    Sales

    NOT RATED

  • 5.0 out of 5
    May 8, 2018

    We drove up from Wilmington, NC in search of just the right MINi. Nithin met us upon arrival and devoted the remainder of the day to finding us the right... car, and he sure did! James Gardner was equally awesome, making sure we had the right car for us, and finally, Tim Stapler was very helpful, courteous and thorough in handling the financial portion of the sale. We are thrilled with our new Countryman and Crown MINI of Richmond has my highest recommendation.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nithin Srinivas

    Sales

    NOT RATED

  • July 17, 2017

    In 2003, I bought a little Gold, 2 door, stick shift MiniCooper, one of the 1st in Richmond from Richmond Crown Mini. Had it for 14 YEARS with NO problems.... Drove it in once a year for an inspection & oil change. Lovely staff. Rick Nelson was my first & only service Representative. Just traded it in at 98.6K miles for a new Mini, this time automatic :)) The a/c is WAY better than in 2003, love the Sirius radio, and the car seems heavier & is a bit fancier! Rick Nelson is always understanding and very accommodating & competent. Will be a loyal customer here for the rest of my life!

    5.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2017

    Evan was good to my daughters, my dad, my wife, mom, etc. We bought our daughters first care from him and he had the perfect demeanor to work with everyone.... I recommend he and Dan to anyone, anywhere, anytime.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 7, 2016

    After a positive online exchange with Joshua Ross we visited Crown Mini to see a used (non-Mini) vehicle. We ended up not being interested in the vehicle... but very pleased to work with rep Josh Ross. He was friendly, knowledgeable and not pushy in the slightest. We've interacted with multiple dealerships and sales people over the past few weeks and have run across all types of people, many of whom fostered no trust. Josh was just the opposite. He was genuinely interested in helping us and listened to what we said. We later found out that this is a non-commission dealership...and it shows. Looking for a used car has left us a little frustrated and very distrustful. Josh and Crown Mini were a refreshing departure for the typical car shopping experience.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 27, 2015

    Service of my 328i. Very smooth experience. Anton, the original salesman, but now working in Finance, remembered by name without a pause. Everyone efficient,... courteous and friendly.

    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marek, thank you for the 5-star review of Crown MINI of Richmond. We're glad we could provide you with a great customer service. We aim to build long-...lasting relationships with our customers. We look forward to working with you again. Matt Perry, General Manager.

  • 5.0 out of 5
    December 27, 2015

    Looked online. Saw bmw. Called number, talked with salesman. Entire transaction was done online and through the usps. Tremendous satisfaction through whole... process!!

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Freddy, thank you for the 5-star review of Crown MINI of Richmond. We're glad we could provide you with a great car purchasing experience and tremendo...us satisfaction. We look forward to working with you again. Joe Dettrey, GM.

  • 5.0 out of 5
    December 18, 2015

    I am not certain that I can effectively express how positive my experience has been with this company and its employees. I have received top notch service... during every interaction and I am pleased.

    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    December 8, 2015

    Looking for a good car I have a car but need another one

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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    December 1, 2015

    First of all I would like to start by saying how much I miss Eddie Dunn who is no longer with RIchmond BMW and who has been my service advisor for a long... time. He was the best and went above and beyond to make sure my experience was great! With that being said I had a 2:00 pm appointment yesterday to have my car inspected. I showed up and it looked like the service area was understaffed. The General Manager was there trying to help out. After Joe checked me in, I was told it would be about an hour and was told I could wait in the waiting area. After waiting over an hour I went outside to go to the service area where I seen my car parked outside. For how long it had been there was beyond me. It was 3:18. After going into the service area Joe who had helped me was running around helping another person then he helped me. When I got into my car on my inspection paper the time was 2:45 so I assumed my car had been inspected and just sitting there when I decided to go check on it at 3:18. The service department has a long way to go to fulfill Eddie Dunn's shoes!

    2.0 out of 5
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    3.0 out of 5
    Overall Facilities
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Juanita, Thank you for taking the time to write a review about your visit with us. We apologize for the miscommunication you experienced in our servic...e department, however it was a pleasure to speak with you and I am happy that we could come up with a solution to your problem. We look forward to seeing you during your next service visit. Please let me know if I can be of any assistance going forward. Matt Perry, General Manger

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