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Crown MINI of Richmond

(230 reviews)
Visit Crown MINI of Richmond
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

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New (866) 257-3788 (866) 257-3788
Used (877) 373-0106 (877) 373-0106
Service (804) 591-0021 (804) 591-0021

Inventory

See all 114 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2023.
At Crown MINI of Richmond it's not just about buying a car. It's about finding the right MINI or used car for you. Whether you decide to lease or buy a new MINI in Richmond VA we are here to help. We are proud to serve customers from Colonial Heights Petersburg Fort Lee and Chester VA.
Crown MINI of Richmond has your new and used car financing covered.
Come find your Perfect MINI at Crown MINI of Richmond

Service center

Phone number (804) 591-0021

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(230 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown MINI of Richmond from DealerRater.

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Our sales man was James Gardner.

Our sales man was James Gardner. James was joy and blessing. He was very knowledgeable on minis and all the amazing technology. James made the sales process enjoyable!

Our sales man was James Gardner.

Our sales man was James Gardner. James was joy and blessing. He was very knowledgeable on minis and all the amazing technology. James made the sales process enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did!

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Dzianis Barysevich was the perfect salesman.

Dzianis Barysevich was the perfect salesman. He guided me thru the whole process. Thank you!

Dzianis Barysevich was the perfect salesman.

Dzianis Barysevich was the perfect salesman. He guided me thru the whole process. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Courteous staff that go above and beyond and who ensure

Courteous staff that go above and beyond and who ensure your experience is pleasant and positive .

Courteous staff that go above and beyond and who ensure

Courteous staff that go above and beyond and who ensure your experience is pleasant and positive .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Top notch.

Top notch. The best in the business. I wouldn't trust my car with any one else.

Top notch.

Top notch. The best in the business. I wouldn't trust my car with any one else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Some of the BEST service I've ever received from an auto

Some of the BEST service I've ever received from an auto dealership! Steve was friendly and helpful - went above and beyond to get my 2011 Mini Countryman connected with my bluetooth! I will be don't business here whenever I need service!

Some of the BEST service I've ever received from an auto

Some of the BEST service I've ever received from an auto dealership! Steve was friendly and helpful - went above and beyond to get my 2011 Mini Countryman connected with my bluetooth! I will be don't business here whenever I need service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Steven Wunch, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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Excellent dealer, professional, courteous, knowledgeable.

Excellent dealer, professional, courteous, knowledgeable. This is my 4th car with this dealership. James Gardner is a great salesman. Wonderful follow up and attention to detail. I highly recommend both my salesman and the dealership.

Excellent dealer, professional, courteous, knowledgeable.

Excellent dealer, professional, courteous, knowledgeable. This is my 4th car with this dealership. James Gardner is a great salesman. Wonderful follow up and attention to detail. I highly recommend both my salesman and the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car is nice I researched it and knew what I was getting

Car is nice I researched it and knew what I was getting but for as long as it took to do the buying process the dealership could have detailed the car for me

Car is nice I researched it and knew what I was getting

Car is nice I researched it and knew what I was getting but for as long as it took to do the buying process the dealership could have detailed the car for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pleasant experience.

Pleasant experience. The agent was very knowledgeable. Car rides much better after the service. Like coming to this dealership. Others have been dishonest about work needed.

Pleasant experience.

Pleasant experience. The agent was very knowledgeable. Car rides much better after the service. Like coming to this dealership. Others have been dishonest about work needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The staff was very helpful and courteous.

The staff was very helpful and courteous. Took time to explain what needed to be done.

The staff was very helpful and courteous.

The staff was very helpful and courteous. Took time to explain what needed to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Dzianis and Justin were great to work with!

Dzianis and Justin were great to work with! Minimal pressure and super patient. I really appreciated their help and honesty.

Dzianis and Justin were great to work with!

Dzianis and Justin were great to work with! Minimal pressure and super patient. I really appreciated their help and honesty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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See all 230 reviews