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Auto Sales Center

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience

Highly recommend them to purchase a vehicle or for repairs. In the last year, I have purchased 2 great vehicles from them. They made the process of buying a car a memorable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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richard

most friendly dealership ever been to they go out of their way to make sure your visit for a repair or a purchase is effortless their cars are priced right and are in beautiful condition they are one used car dealer I am never afraid to recommend them to any one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The best dealer I know

They are always helpful and professional. I highly recommend them. The staff is amazing and will work with you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This is the place to get a car!

We bought 2 cars from Ira and Chris. We have only great things to say about the excellent service we received. The cars were in great condition and we will never buy a new car again. Ira and Chris make this a painless process. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Friendly and efficient business

Chris did a detailing on our car that was more thorough than we expected; included removing paint scrapes on the outside that we thought were permanent. The job was terrific and fast. This is actually the second car we have had detailed here. We were very pleased both times

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Experience!

Recently returned to ASC after purchasing my first car from them back in 2007. Again, the process was a delight. My family has been buying our cars here for years and it is always easy, affordable and a pleasure. The service is excellent, the products are top notch and the personnel are exceptional. Personally, I think the service is top notch - do your research so you know what you want, and they will find the car you are looking for at auction. How much easier does it get to find the car you want? Give them details such as make, model, year, color, mileage ect and that's it. This establishment is a family owned business at it's finest and is far less stressful than dealing with the rigamarole of going to a dealership and playing their games. Seriously, if you're in the market for a vehicle, you have to check them out! I can confidently say I will return when it is time for another vehicle. Thank you, again, Auto Sales Center et all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Repeat customer

What can we say, we are on our 8th car for my immediate and extended family. Ira and Chris have been helping us for over 20 years now and we couldn't consider going anywhere else!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Place Around

The staff makes you feel right at home! Never has car buying been less stressful. They do a great job finding you exactly what you are looking for. My family has bought more than one car here, and we will definitely continue to do so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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All around positive experience

I have purchased three vehicles from ASC. I have always felt I was treated personally, positively, and professionally. Regardless of the fact that I was not purchasing a top-of-of-the-line used car, Ira, Chris and all the staff have always treated me as though I were. I recently returned there to get my car serviced and found that I received the same treatment. They were reasonable in terms of cost, scheduling, and accommodating my need for a loaner vehicle. Truthfully, in my case, I have found they go above and beyond; and that's what keeps bringing me back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Integrity, Values & Superior Customer Service

Ira, Chris and Mel are an amazing team that supports a car buyer from the first point of contact through the details nobody enjoys. Whether you buy a car already on their lot or they get the specs on goth dream vehicle and search at auction, they find you what you are looking for and add their years of wisdom in this industry. Most importantly they have so much integrity- you leave a process known for sleazy salespeople and feel like you just did business with family who care about you, remember your name months afterwards and take care of your car needs. Compare to typical car dealerships it's like going to a five star spa resort. I asked trusted Holyoke friends where to go and every single person highly recommended Auto Sales Center and I have not regretted my decision or purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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