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Hamilton Volkswagen

(2,788 reviews)
Visit Hamilton Volkswagen
Sales hours: 9:00am to 8:30pm
Service hours: 8:00am to 8:00pm
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Sales Service
Monday 9:00am–8:30pm 8:00am–8:00pm
Tuesday 9:00am–8:30pm 8:00am–8:00pm
Wednesday 9:00am–8:30pm 8:00am–8:00pm
Thursday 9:00am–8:30pm 8:00am–8:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (888) 857-8430 (888) 857-8430
Used (888) 857-8650 (888) 857-8650
Service (888) 858-0775 (888) 858-0775

Inventory

See all 66 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2016.
Hamilton Volkswagen has been providing a Great Sales and Sevice experience for over 30 years. Come see and feel the difference!!
We have that small town down-to-earth calm friendly feel.

Service center

Phone number (888) 858-0775

Service hours

Monday
8:00am–8:00pm
Tuesday
8:00am–8:00pm
Wednesday
8:00am–8:00pm
Thursday
8:00am–8:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,788 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hamilton Volkswagen from DealerRater.

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Staff was helpful and didn’t pressure me at all along the

Staff was helpful and didn’t pressure me at all along the way. Thank you!!!

Staff was helpful and didn’t pressure me at all along the

Staff was helpful and didn’t pressure me at all along the way. Thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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They have had five weeks to repair a simple electronic

They have had five weeks to repair a simple electronic issue that was already at the dealership once a repair 90 days ago. They claim that the hold up is Volkswagen has not gotten back to them on the course of action. I purchased his car as a certified used Volkswagen less than a year old so that I would have peace of mind and good service support. This has been more of the worst decisions of my life. I am disgusted. Mike, the service manager and Ginny, the service writer continue to give me updates that are simply “we’re waiting for Volkswagen to get back to us.”

They have had five weeks to repair a simple electronic

They have had five weeks to repair a simple electronic issue that was already at the dealership once a repair 90 days ago. They claim that the hold up is Volkswagen has not gotten back to them on the course of action. I purchased his car as a certified used Volkswagen less than a year old so that I would have peace of mind and good service support. This has been more of the worst decisions of my life. I am disgusted. Mike, the service manager and Ginny, the service writer continue to give me updates that are simply “we’re waiting for Volkswagen to get back to us.”

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Pete C was great in the whole process of the car buying

Pete C was great in the whole process of the car buying experience and I would recommend this dealership to anyone

Pete C was great in the whole process of the car buying

Pete C was great in the whole process of the car buying experience and I would recommend this dealership to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Very good customer interaction .

Very good customer interaction . Very courteous and was very helpful in dealing with all my needs and wants.I would Very strongly recommend dealing with Pete C. as he was top notch.

Very good customer interaction .

Very good customer interaction . Very courteous and was very helpful in dealing with all my needs and wants.I would Very strongly recommend dealing with Pete C. as he was top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Everything went smoothly I would recommend them to anyone

Everything went smoothly I would recommend them to anyone my sales person was S. Morris he was great very helpful and easy to work with. I never met a John Brown

Everything went smoothly I would recommend them to anyone

Everything went smoothly I would recommend them to anyone my sales person was S. Morris he was great very helpful and easy to work with. I never met a John Brown

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I went in for a warranty claim and the staff were

I went in for a warranty claim and the staff were friendly and super quick!

I went in for a warranty claim and the staff were

I went in for a warranty claim and the staff were friendly and super quick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service was efficient and excellently done.

Service was efficient and excellently done. They were finished in two hours where another dealer wanted to keep my car for two days.

Service was efficient and excellently done.

Service was efficient and excellently done. They were finished in two hours where another dealer wanted to keep my car for two days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Friendly, efficient, skilled, ease in scheduling service,

Friendly, efficient, skilled, ease in scheduling service, attention to detail and expert diagnosis are just a few words that describe Hamilton Volkswagon. Each member, from staff to techs, is kind, knowledgeable and bright. Thanks.

Friendly, efficient, skilled, ease in scheduling service,

Friendly, efficient, skilled, ease in scheduling service, attention to detail and expert diagnosis are just a few words that describe Hamilton Volkswagon. Each member, from staff to techs, is kind, knowledgeable and bright. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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It comes but once a year, upon an oil change, warm

It comes but once a year, upon an oil change, warm fluids move down a pre planned access hole is opened, it's pent up contents released, in a gush of black, aaaaahhhh, soothing as it is to the under carriage as the soft hands move over to the tires... rear to front, front to rear...music playing, the car is treated with a mechanics love, removing the left and right bolts, threaded, released with IMPACT gun, the bolts screw out one after another, 5 strong, threaded bolts holding the round, smooth, glossy, wheels. Ooooogggggaaahhh, be still my heart. The rotation dance, is well crafted. P Diddy ain't got nutin on a good oil change and tire rotation. The brake fluid flush, now that's Uncle Todd's favorite....it's mentally comforting to a troubled Uncle Todd, whilst doing much much better, he has an occasional flare up, of intestinal regurgitation, he gets worked up, knowing he only has a few years left on this earth...but when his handlers described the brake fluid flush, and how it improves his chances of survival in a needed quick panic stop, he feels like he is getting added time to his life expectancy. So I usually take him out for a spin, after i know for sure his insides are stable, I'll drive up to a RED light wait till the last minute, slam on the brakes...he gets a big grin on his face. I like making Uncle Todd happy,from great service at Hamilton VW...Uncle Todd goes to his happy place, every time Hamilton does great work on the VWs. He is much more content than if we just leave him out in the yard, with some old pillows for him to toss around...VW service keeps Uncle Todd in his happy place

It comes but once a year, upon an oil change, warm

It comes but once a year, upon an oil change, warm fluids move down a pre planned access hole is opened, it's pent up contents released, in a gush of black, aaaaahhhh, soothing as it is to the under carriage as the soft hands move over to the tires... rear to front, front to rear...music playing, the car is treated with a mechanics love, removing the left and right bolts, threaded, released with IMPACT gun, the bolts screw out one after another, 5 strong, threaded bolts holding the round, smooth, glossy, wheels. Ooooogggggaaahhh, be still my heart. The rotation dance, is well crafted. P Diddy ain't got nutin on a good oil change and tire rotation. The brake fluid flush, now that's Uncle Todd's favorite....it's mentally comforting to a troubled Uncle Todd, whilst doing much much better, he has an occasional flare up, of intestinal regurgitation, he gets worked up, knowing he only has a few years left on this earth...but when his handlers described the brake fluid flush, and how it improves his chances of survival in a needed quick panic stop, he feels like he is getting added time to his life expectancy. So I usually take him out for a spin, after i know for sure his insides are stable, I'll drive up to a RED light wait till the last minute, slam on the brakes...he gets a big grin on his face. I like making Uncle Todd happy,from great service at Hamilton VW...Uncle Todd goes to his happy place, every time Hamilton does great work on the VWs. He is much more content than if we just leave him out in the yard, with some old pillows for him to toss around...VW service keeps Uncle Todd in his happy place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They were pleasant and knowledgeable.

They were pleasant and knowledgeable. Quaid answered all my questions and stayed in touch with me throughout the day of the service.

They were pleasant and knowledgeable.

They were pleasant and knowledgeable. Quaid answered all my questions and stayed in touch with me throughout the day of the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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