Reviews
Staff was helpful and didn’t pressure me at all along the
Staff was helpful and didn’t pressure me at all along the way. Thank you!!!
Staff was helpful and didn’t pressure me at all along the
Staff was helpful and didn’t pressure me at all along the way. Thank you!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They have had five weeks to repair a simple electronic
They have had five weeks to repair a simple electronic issue that was already at the dealership once a repair 90 days ago. They claim that the hold up is Volkswagen has not gotten back to them on the course of action. I purchased his car as a certified used Volkswagen less than a year old so that I would have peace of mind and good service support. This has been more of the worst decisions of my life. I am disgusted. Mike, the service manager and Ginny, the service writer continue to give me updates that are simply “we’re waiting for Volkswagen to get back to us.”
They have had five weeks to repair a simple electronic
They have had five weeks to repair a simple electronic issue that was already at the dealership once a repair 90 days ago. They claim that the hold up is Volkswagen has not gotten back to them on the course of action. I purchased his car as a certified used Volkswagen less than a year old so that I would have peace of mind and good service support. This has been more of the worst decisions of my life. I am disgusted. Mike, the service manager and Ginny, the service writer continue to give me updates that are simply “we’re waiting for Volkswagen to get back to us.”
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Pete C was great in the whole process of the car buying
Pete C was great in the whole process of the car buying experience and I would recommend this dealership to anyone
Pete C was great in the whole process of the car buying
Pete C was great in the whole process of the car buying experience and I would recommend this dealership to anyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good customer interaction .
Very good customer interaction . Very courteous and was very helpful in dealing with all my needs and wants.I would Very strongly recommend dealing with Pete C. as he was top notch.
Very good customer interaction .
Very good customer interaction . Very courteous and was very helpful in dealing with all my needs and wants.I would Very strongly recommend dealing with Pete C. as he was top notch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everything went smoothly I would recommend them to anyone
Everything went smoothly I would recommend them to anyone my sales person was S. Morris he was great very helpful and easy to work with. I never met a John Brown
Everything went smoothly I would recommend them to anyone
Everything went smoothly I would recommend them to anyone my sales person was S. Morris he was great very helpful and easy to work with. I never met a John Brown
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I went in for a warranty claim and the staff were
I went in for a warranty claim and the staff were friendly and super quick!
I went in for a warranty claim and the staff were
I went in for a warranty claim and the staff were friendly and super quick!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was efficient and excellently done.
Service was efficient and excellently done. They were finished in two hours where another dealer wanted to keep my car for two days.
Service was efficient and excellently done.
Service was efficient and excellently done. They were finished in two hours where another dealer wanted to keep my car for two days.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, efficient, skilled, ease in scheduling service,
Friendly, efficient, skilled, ease in scheduling service, attention to detail and expert diagnosis are just a few words that describe Hamilton Volkswagon. Each member, from staff to techs, is kind, knowledgeable and bright. Thanks.
Friendly, efficient, skilled, ease in scheduling service,
Friendly, efficient, skilled, ease in scheduling service, attention to detail and expert diagnosis are just a few words that describe Hamilton Volkswagon. Each member, from staff to techs, is kind, knowledgeable and bright. Thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It comes but once a year, upon an oil change, warm
It comes but once a year, upon an oil change, warm fluids move down a pre planned access hole is opened, it's pent up contents released, in a gush of black, aaaaahhhh, soothing as it is to the under carriage as the soft hands move over to the tires... rear to front, front to rear...music playing, the car is treated with a mechanics love, removing the left and right bolts, threaded, released with IMPACT gun, the bolts screw out one after another, 5 strong, threaded bolts holding the round, smooth, glossy, wheels. Ooooogggggaaahhh, be still my heart. The rotation dance, is well crafted. P Diddy ain't got nutin on a good oil change and tire rotation. The brake fluid flush, now that's Uncle Todd's favorite....it's mentally comforting to a troubled Uncle Todd, whilst doing much much better, he has an occasional flare up, of intestinal regurgitation, he gets worked up, knowing he only has a few years left on this earth...but when his handlers described the brake fluid flush, and how it improves his chances of survival in a needed quick panic stop, he feels like he is getting added time to his life expectancy. So I usually take him out for a spin, after i know for sure his insides are stable, I'll drive up to a RED light wait till the last minute, slam on the brakes...he gets a big grin on his face. I like making Uncle Todd happy,from great service at Hamilton VW...Uncle Todd goes to his happy place, every time Hamilton does great work on the VWs. He is much more content than if we just leave him out in the yard, with some old pillows for him to toss around...VW service keeps Uncle Todd in his happy place
It comes but once a year, upon an oil change, warm
It comes but once a year, upon an oil change, warm fluids move down a pre planned access hole is opened, it's pent up contents released, in a gush of black, aaaaahhhh, soothing as it is to the under carriage as the soft hands move over to the tires... rear to front, front to rear...music playing, the car is treated with a mechanics love, removing the left and right bolts, threaded, released with IMPACT gun, the bolts screw out one after another, 5 strong, threaded bolts holding the round, smooth, glossy, wheels. Ooooogggggaaahhh, be still my heart. The rotation dance, is well crafted. P Diddy ain't got nutin on a good oil change and tire rotation. The brake fluid flush, now that's Uncle Todd's favorite....it's mentally comforting to a troubled Uncle Todd, whilst doing much much better, he has an occasional flare up, of intestinal regurgitation, he gets worked up, knowing he only has a few years left on this earth...but when his handlers described the brake fluid flush, and how it improves his chances of survival in a needed quick panic stop, he feels like he is getting added time to his life expectancy. So I usually take him out for a spin, after i know for sure his insides are stable, I'll drive up to a RED light wait till the last minute, slam on the brakes...he gets a big grin on his face. I like making Uncle Todd happy,from great service at Hamilton VW...Uncle Todd goes to his happy place, every time Hamilton does great work on the VWs. He is much more content than if we just leave him out in the yard, with some old pillows for him to toss around...VW service keeps Uncle Todd in his happy place
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were pleasant and knowledgeable.
They were pleasant and knowledgeable. Quaid answered all my questions and stayed in touch with me throughout the day of the service.
They were pleasant and knowledgeable.
They were pleasant and knowledgeable. Quaid answered all my questions and stayed in touch with me throughout the day of the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair