Reviews
Always pleased with the service and attention to detail.
Always pleased with the service and attention to detail. I purchased this car from DWH in 2023 and am so happy that I did. Thanks Matt and Kwame!
Always pleased with the service and attention to detail.
Always pleased with the service and attention to detail. I purchased this car from DWH in 2023 and am so happy that I did. Thanks Matt and Kwame!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
First time in with the new Prologue for a quick tire
First time in with the new Prologue for a quick tire rotation and balance. This was taken care of quickly on a Saturday morning. Always pleasant professionals.
First time in with the new Prologue for a quick tire
First time in with the new Prologue for a quick tire rotation and balance. This was taken care of quickly on a Saturday morning. Always pleasant professionals.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cam, we are so pleased you enjoyed your visit to Darrell Waltrip Honda with the service team. We love that you had an easy quick visit with your Prologue and that they got you taken care of quickly and professionally. Have a great day and we look forward to seeing you in the future!
Skylar Blythe provided excellent customer service.
Skylar Blythe provided excellent customer service. The attendant had not completed appropriately the inspection and Skylar made sure the car was returned to the bay and inspected completely. This was important for us because we were about to embark on a cross country trip as we had previously communicated.
Skylar Blythe provided excellent customer service.
Skylar Blythe provided excellent customer service. The attendant had not completed appropriately the inspection and Skylar made sure the car was returned to the bay and inspected completely. This was important for us because we were about to embark on a cross country trip as we had previously communicated.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Price, we are glad we could help! It sounds like Skylar made sure you were well taken care of and inspection was done to ensure you were safe and good to go for your trip! We will be sure to pass this review along so he knows you appreciated his help! Have a safe trip!
I don't know if this is applicable here, but my one
I don't know if this is applicable here, but my one concern is that I did not find out how much my interest rate would be on my loan until AFTER - I have a decent credit score and perhaps I should have found another lender before going to Darryl Walthrop - I was disappointed. I was shown my credit score but not the interest percentage I would be paying.
I don't know if this is applicable here, but my one
I don't know if this is applicable here, but my one concern is that I did not find out how much my interest rate would be on my loan until AFTER - I have a decent credit score and perhaps I should have found another lender before going to Darryl Walthrop - I was disappointed. I was shown my credit score but not the interest percentage I would be paying.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Janis K Stewart, thank you for sharing your positive experience! We are happy to hear that you had mostly a great visit. We are sorry if there was any confusion on your purchase with regards to the interest rate on your purchase. If you do have any questions please feel free to reach out to a sales manager or a member of finance. Have a great day!
Very clean, Great staff to work with.
Very clean, Great staff to work with. This is been my 3rd visit will be back . So far every time I have been here it has been the same. Great?
Very clean, Great staff to work with.
Very clean, Great staff to work with. This is been my 3rd visit will be back . So far every time I have been here it has been the same. Great?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, we're glad to hear you enjoyed your visit. We love hearing that you have been in 3 times already and we hope to be able to see you for a fourth visit as well. We always strive to offer a great visit and have a clean and inviting waiting area.
My buying experience at Darryl Waltrip Honda was
My buying experience at Darryl Waltrip Honda was excellent. The salesperson and all the staff were very professional, courteous and helpful. They answered all my questions and knew their business well.
My buying experience at Darryl Waltrip Honda was
My buying experience at Darryl Waltrip Honda was excellent. The salesperson and all the staff were very professional, courteous and helpful. They answered all my questions and knew their business well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jane Gray, we are so pleased you enjoyed your visit to Darrell Waltrip Honda! We love to hear that the team and your salesperson were very helpful and professional! We thank you for taking the time to fill out this review and hope you are loving your new Honda!
Sales representative should be relieved of his
Sales representative should be relieved of his responsibilities. Service personnel Will Allen and Bryan Boch are outstanding. Cannot say enough about the service staff. End
Sales representative should be relieved of his
Sales representative should be relieved of his responsibilities. Service personnel Will Allen and Bryan Boch are outstanding. Cannot say enough about the service staff. End
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Norris E Alderson, we are so pleased you enjoyed your visit to Darrell Waltrip Subaru and your dealing with Bryan and Will. The staff at our Subaru dealer always strive to do the best they can to offer the best service possible. We hope you have a great day and look forward to seeing you next time!
We had a great experience.
We had a great experience. Our salesman, Hunter, was very knowledgeable and helpful as were the rest of the team we worked with. We would recommend this dealership.
We had a great experience.
We had a great experience. Our salesman, Hunter, was very knowledgeable and helpful as were the rest of the team we worked with. We would recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Deb, thank you for your kind words and this wonderful review! Hunter does a great job for us and always strives to be as helpful and knowledgeable as possible. We love that you would recommend us and hope that you enjoy your new Subaru!
One of the best buying experiences I?
One of the best buying experiences I?ve ever had. No pressure. All questions were answered and everyone was courteous and friendly. I would definitely recommend Darrell Waltrip Honda.
One of the best buying experiences I?
One of the best buying experiences I?ve ever had. No pressure. All questions were answered and everyone was courteous and friendly. I would definitely recommend Darrell Waltrip Honda.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Teresa66, we are very happy to have provided you with such a positive experience! We thank you for taking the time to fill out this review and are happy to hear that you had a great car buying experience. Have a great rest of your week!
We were in Franklin TN for my wife to have a complete
We were in Franklin TN for my wife to have a complete knee replacement. The process at the hospital was scheduled to start at 05:00 the next morning so she needed to get a good night?s sleep. While out for the evening meal, our always reliable 2018 Ridge failed to start. We called Darrell Waltrip Honda but the service department was closed for the day. That is when the Taye Holmes, dealership New Car Manager answered the phone and sent Tom to pick us up, arrange a car for our use to arrive at the hospital at our appointment time at 05:00 the next morning. A very stressful time was made bearable. The friendly professional sales staff went above and beyond the expected level of concern and care in assuring we were not stranded in the night and had great transportation for the day of surgery. I found the same friendly professional attitude with the entire service staff the next afternoon while my truck was being throughly checked out and repaired. Our 120 mile trip home went great thanks to a true team effort at Darrell Hendrick Honda. Thank you to the entire team! Wayne & Kay Burke
We were in Franklin TN for my wife to have a complete
We were in Franklin TN for my wife to have a complete knee replacement. The process at the hospital was scheduled to start at 05:00 the next morning so she needed to get a good night?s sleep. While out for the evening meal, our always reliable 2018 Ridge failed to start. We called Darrell Waltrip Honda but the service department was closed for the day. That is when the Taye Holmes, dealership New Car Manager answered the phone and sent Tom to pick us up, arrange a car for our use to arrive at the hospital at our appointment time at 05:00 the next morning. A very stressful time was made bearable. The friendly professional sales staff went above and beyond the expected level of concern and care in assuring we were not stranded in the night and had great transportation for the day of surgery. I found the same friendly professional attitude with the entire service staff the next afternoon while my truck was being throughly checked out and repaired. Our 120 mile trip home went great thanks to a true team effort at Darrell Hendrick Honda. Thank you to the entire team! Wayne & Kay Burke
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wayne & Kay Burke, we are so happy to read such a great review about Darrell Waltrip Honda! We love that Taye and the sales team made sure you were initially taken care of and that the service team also did as well. Having car issues from out of town can be very difficult so we are happy to hear that sales and service were able to take great care of you and made a tough issue easier. We love to see reviews like this and hope that you have a safe drive home after knee replacement. If you are ever in the area and need anything please let us know! Have a great day!