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Rosen Kia is the BEST. Quality with respect . The staff experienced at Rosen Kia made you feel comfortable, at ease, part of the Rosen Kia Family.
Received a letter to buy my 2016 Sorento for a newer model. The buying process took hours since the deals were not what we wanted so the kept pushing... to buy a vehicle. It hour over an hour for them to clean the car, then had to transfer our things to the new car and after being there for almost 4 hours was told to come back to go over the features of the new car. Was promised a check and it would be mailed the next day and it took 8 days. This is not the usual treatment we get from this dealership and we feel let down this time around. When calling our salesman I got the runaround from the operator or it may have been the cashier that lead to an argument. So we did not feel this was a very good experience.
This is my second vehicle with Rosen Kia. Staff is absolutely fantastic. Easy to work with, professional, and they know their product well. Kevin Berger... and Keith Reed were outstanding. In the past, I have used their service department with the same results...outstanding work and professionalism. Thank you so much. Enjoying my new Sorento!
We had a great car buying experience at Rosen Kia. They found the exact Kia Optima we wanted quickly and everything went very smooth. Phil was a great... sales person and I will be returning. I will also be recommending him to family and friends. I have already been asked about how great my Kia Optima Hybrid looks and rides.. and I tell them I purchased it from Rosen Kia in Milwaukee. We have always purchased GM cars and trucks in the past but wanted a better value and warranty. I am very impressed so far with Our Kia and with with Rosen Kia dealer.
Was looking into Kia Soul LE. Ran #'s and got an estimate. Package was included. Went with standard Soul, thinking we were getting the package. Sales man... filled out his own review and marked it himself. We wouldn't have made the same choices. Thought the service was quick and manipulated.
An absolutely wonderful car buying experience. It was so pleasant to email back and forth. And then when the car was available, I showed up and there it... was. E I had asked for, and more!
Ruben is a phenomenal auto salesman. He knew the Kia Soul Exclaim inside and out and made this a most pleasant buying experience. Every detail was attended... to in a speedy, honest fashion. It took me nine months to find the right automobile and sales guidance.....there is no buyer's remorse! Thank you Rosen Kia and Ruben. You're the best!
Charlie and Jaimie made the process easy. The price quoted was fair to start on the exact vehicle I wanted. Also offered a fair trade in price on my vehicle.... Very happy with my vehicle and experience.
My shopping experience was great. I was very satifed in my new car buying experience.
David told us he would make it worth our while to drive down from Green Bay. He did. Our second purchase from Rosen. Love the new Sorrento.