Reviews
Very pleased with our oil change service. There was a glitch with the tire but they were able to fix it to our satisfaction.
Very pleased with our oil change service. There was a glitch with the tire but they were able to fix it to our satisfaction.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership was helpful in finding me what I wanted. They were easy in scheduling a service appointment.
This dealership was helpful in finding me what I wanted. They were easy in scheduling a service appointment.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I was very happy that there was not any high pressure selling. Our salesmen Rico was very helpful in what we were looking for and he didn't pressure us to buy.
I was very happy that there was not any high pressure selling. Our salesmen Rico was very helpful in what we were looking for and he didn't pressure us to buy.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Happy to have all the work done. Still, not overly happy with how much you wanted to charge me for tires & this price is why I didn't go with you. As far as the work goes, The brake lines are working very well & I'm also very happy with the new anti-theft features you've installed(recall).There was additional work done at the time which wasn't planned, but the fuel fill line that was installed also has been an improvement on a 13 year old vehicle.
Happy to have all the work done. Still, not overly happy with how much you wanted to charge me for tires & this price is why I didn't go with you. As far as the work goes, The brake lines are working very well & I'm also very happy with the new anti-theft features you've installed(recall).There was additional work done at the time which wasn't planned, but the fuel fill line that was installed also has been an improvement on a 13 year old vehicle.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Attentive Very friendly patient great listener with good feedback. They quick to find someone who can help.
Attentive Very friendly patient great listener with good feedback. They quick to find someone who can help.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Repair bills are ambiguous and difficult to read and understand the charges. No attempt by dealership personnel to explain them.
Repair bills are ambiguous and difficult to read and understand the charges. No attempt by dealership personnel to explain them.
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- Buying process
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- Quality of repair
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Nice inviting. But the service person I had didn't come explain to me about the problem with my vehicle. We are in the same building why we texting?
Nice inviting. But the service person I had didn't come explain to me about the problem with my vehicle. We are in the same building why we texting?
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- Buying process
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Customer service at this dealership was amazing. The wait time was great and Brian was extremely helpful and professional. My needs were met and I referred a friend following the service appointment.
Customer service at this dealership was amazing. The wait time was great and Brian was extremely helpful and professional. My needs were met and I referred a friend following the service appointment.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have experienced a nightmare with Rosen Kia dealer. After they put in a replacement engine; all xxxx broke loose and check engine light kept coming on for different things. The last one was for catalytic converter a $2,800.
I have experienced a nightmare with Rosen Kia dealer. After they put in a replacement engine; all xxxx broke loose and check engine light kept coming on for different things. The last one was for catalytic converter a $2,800.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Great experience with Brian Alexis Ruiz Uceta. I had questions and he was very informative and helpful. Service was very fast also.
Great experience with Brian Alexis Ruiz Uceta. I had questions and he was very informative and helpful. Service was very fast also.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair