Bill Dodge Nissan of Saco

I really can’t say enough good things about James and the rest of the crew at Bill Dodge Kia in Saco. I ordered my car exactly the way I wanted it and it arrived in less than a month! Fantastic service and attention to detail makes them a must visit. I’m very happy with my purchase and look forward to doing business in the future!

Everything went well The car I bought helps my business I’m extremely happy about the car I bought The new car works so well it pays for itself twice

Great deals to be had at Bill Dodge Auto Group. Customer service is great. I was in and out within a couple of hours with a new used car.

Purchased my Rogue Platinum from Cary, and it was a top notch experience. He was very easy to work with, and worked with my expectations and was able to locate the specific vehicle (orange/black 2 tone) that I wanted, and worked out a deal I was happy with. My experience with the Bill Dodge service department has been more of the same...easy, accomodating. Just a great experience! Highly recommend!

From the day I inquired about vehicle to the day I drove off in new truck- it was pretty easy. No harassment- no pressure. I scheduled appointment to test drive and less than two hours later- deal was official. I wish I could say I had keys in hand and drive off headed for new adventures, but the vehicle was not finished getting spit shined. They apologized for the wait and did what they could … it was a Saturday, holiday weekend. I have dreaded buying new cars- anticipated another 5 plus hours of “going through those endless hoops”. Not so at Bill Dodge Nissan. Excellent service and worked hard to get me in and out as a new satisfied customer.

On 02/22/2022, I went to Bill Dodge Nissan of Saco car dealership located at 852 Portland Road, Saco, Maine, 04072 to check and to see if I could purchase a vehicle, a 2020 Lincoln Aviator that I had seen advertised on Facebook marketplace. At the car dealership at Bill Dodge, I noticed that the vehicle’s car eyeglass visor won’t stay up despite several attempts by myself or the assistant salesperson Mr. Frank Sandoval. He had to bring in the Sales Manager Mr. Michael who was also unable to rectify the problem. The manager informed me that this was a minor issue as I could take this to the Lincoln dealership to have this problem fixed as the vehicle was still under warranty and with many coercive wordings like “this car has no other issues, you would enjoy this car without any other issues, trust me”. That, which I accepted taking his word as something simple to fix because I liked the vehicle and going off from the sales manager reassuring words that this problem is the only problem as he can guarantee. Within less than 12 hours from leaving the dealership the check engine light, a crack on windshield, defect driver’s seat and defective auto beam functioning were all popping up on the vehicle. The car delearship manager, Patrick Sullivan lied that he did not receive any email from me that evening informing him about how dissatified I was about the purchase and my intentions to refund this vehicle yet he threatened to report me to the Saco Police because I had cancelled the deposit check that I made out to them. The CARFAX service report indicated on (2/22/2022) that the car had been thoroughly serviced and inspected, something that I did not know until 2 weeks after I received an email from CARFAX about the car history. I strongly believe that the car dealership knew about these faults and yet the dealership technician temporally cleared the dashboard because the service report indicated the vehicle was inspected on day of purchase and this is the report: Vehicle serviced, Vehicle washed/detailed, Engine checked, Engine/powertrain computer/module checked, Windshield repaired, Emissions or safety inspection performed. They claimed that there was no error on this vehicle at time of purchase and yet this report contradicts their word or claim. From the CARFAX report, it indicates the windshield was repaired, was it somebody reporting that work or repairs were performed on the car, yet NO repairs ever occurred. In every fashion or shape these guys are crooks and I don't think I owe any amount in cancelling this loan. I clearly think that I have been fooled and tricked into a purchase that the car dealership knew fully well that this car had many issues. I clearly think that I have been fooled and tricked into a purchase that the car dealership knew fully well that this car had many issues that they could not even handle but were looking for an opportunity to sell without regard for customer satisfaction yet every day on radio you hear commercials about Bill Dodge Auto Group being worthy place to purchase your vehicle without hassle. Due to this purchase, I have been psychologically stressed, economically burdened through car rental fees and also the day to day hassles without any clear direction as to when this closure can come through. I regard this as misrepresentation to the public. and Nobody should be fooled by their deceptive radio and TV adverts. Needless to say I would NEVER refer this car dealership to anyone. I am currrently working with my lawyer to address the situation. Bill Dodge Nissan of Saco, ME does not merit even a one star but because I have to post this report, I had to hit 1 star reluctantly.

Excellent service, no pressure sales willing to go the extra mile they are a fantastic company. Highly recommend if you are purchasing a new or used car.

one of the best dealerships in Maine, great customer service from start to final purchase, Danny and Alan and Coleman were exceptionally great . Thank you so much for our 2019 Dodge Challenger.

Just the right balance of professionalism and transparency! Bill Dodge Nissan of Saco was a pleasure to work with! They answered all our questions and really made it work !!

After a 2.5 month long search for a new car and many dealerships, I found my car and a no stress dealership to do business with. I think Eric and his associates did a stellar job.