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Wilson Kia on Lakeland

(32 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed

Reviews

(32 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jerry Clark

Came in for oil change and didn’t have an appointment. Shelley worked me in and was out in less than a hour. Even washed my car and needed it bad with all the pollen in the air. Shelley is truly an asset to Wilson Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Worst service dept

Worst service ever and rude, called 2 days trying to get maintenance for 15.000 miles, finally drove over there, clerk was rude and service manager didn’t care. Told them I would just get an oil change. Told it woul be 45 minutes.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Worst service center

This service center has the worst and rudest people. I would not recommend this dealership to anyone. I will be finding a different dealership to go to in the future.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mr. Johnson was the best salesman you could ask fo

Out of all when we need another vehicle we would think of Mr. Ken Johnson for all he has done. His service was excellent!! He was awesome!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase a new car.

Mr Jeffrey and Flow were great never felt push went over everything the staff were great all smiles and no fate.thank for there support. This were a great experience. We are enjoying our new Kia Cadenza.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Overall, the visit was great. I felt comfortab

There's a friendly atmosphere here. I felt welcomed, at ease. Floretha (Flo) Mabry was my salesperson and I am thankful that she was. In her presence I felt relaxed, not rushed. It was calming talking with her as she helped me with the purchase of my new Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Air conditioner repair

Wasn’t aware that I would need to make an appointment. I went to another shop and they ordered parts. I called my salesman Mr. Mike Thomas and he made me aware of the AC being under warranty. Came back and part was ordered and has now been repaired. Every one was very nice, friendly and very helpful. A very satisfactory visit. I appreciate Mr. Thomas advising me of the warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2018 kia

We had the most pleasant buying experience. Everyone was so friendly, we felt like family. Our sales representatives Casey and Derrius were so kind to us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Marshall Wingatd

Great salesman (Quay) great deal, great car. Whete there's a Wilson there's a way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best car buying experience ever..

From the moment I arrived, i could feel the friendliness of the entire staff. The held doors for you and everyone greeted you with smiles. They were so very welcoming. When Don Sharp introduced himself, i knew at that point I would be leaving there with a new car. He simplified everything. I would have to say that this was the best overall car buying experience ever. Wilson Kia rocks....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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