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Bert Ogden Maserati

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–10:00pm 7:30am–6:00pm
Tuesday 8:30am–10:00pm 7:30am–6:00pm
Wednesday 8:30am–10:00pm 7:30am–6:00pm
Thursday 8:30am–10:00pm 7:30am–6:00pm
Friday 8:30am–10:00pm 7:30am–6:00pm
Saturday 8:30am–10:00pm Closed
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bert Ogden Maserati from DealerRater.

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Buyers beware! Bait and Switch tactics

They use bait and switch tactics. We agreed on a car and price and when we went to pick up they changed the car and said "if we want the car we picked, we would have to pay an additional $7,000!" Run away! They are horrible to work with and their customer service is non-existent. GM should be fired... I've submitted complaints with the BBB and the state of Texas. Everyone should be aware of what they do and go elsewhere!

Buyers beware! Bait and Switch tactics

They use bait and switch tactics. We agreed on a car and price and when we went to pick up they changed the car and said "if we want the car we picked, we would have to pay an additional $7,000!" Run away! They are horrible to work with and their customer service is non-existent. GM should be fired... I've submitted complaints with the BBB and the state of Texas. Everyone should be aware of what they do and go elsewhere!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great service

On time pick up and drop in, friendly service and clean and bright facilities. Sale department is very friendly, and credit department very helpfull

Great service

On time pick up and drop in, friendly service and clean and bright facilities. Sale department is very friendly, and credit department very helpfull

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Avg dealership great service from mr. Longoria

I have been in chaos since I bought my car as the delearahip has been very inconsistent. Bad expirence with dealership. On the servicing end, Your consultant Johnny Longoria is a terrific asset to your team. He helped me navigate through very negative perception with the best service possible!!!

Avg dealership great service from mr. Longoria

I have been in chaos since I bought my car as the delearahip has been very inconsistent. Bad expirence with dealership. On the servicing end, Your consultant Johnny Longoria is a terrific asset to your team. He helped me navigate through very negative perception with the best service possible!!!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome Service!

Everyone was super friendly and worked fast to get us what we were looking for. Timing was important for us and we received our car just in time just as promised.

Awesome Service!

Everyone was super friendly and worked fast to get us what we were looking for. Timing was important for us and we received our car just in time just as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

It was great everyone was nice !! And they answered all my questions I had. The people attended me right way.

Great Experience

It was great everyone was nice !! And they answered all my questions I had. The people attended me right way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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