Bert Ogden Maserati of the Rio Grande Valley

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
5 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    January 2, 2019

    They use bait and switch tactics. We agreed on a car and price and when we went to pick up they changed the car and said "if we want the car we picked,... we would have to pay an additional $7,000!" Run away! They are horrible to work with and their customer service is non-existent. GM should be fired... I've submitted complaints with the BBB and the state of Texas. Everyone should be aware of what they do and go elsewhere!

    1.0 out of 5
    Customer Service
    Not Applicable
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    1.0 out of 5
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    October 24, 2017

    On time pick up and drop in, friendly service and clean and bright facilities. Sale department is very friendly, and credit department very helpfull

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 22, 2017

    I have been in chaos since I bought my car as the delearahip has been very inconsistent. Bad expirence with dealership. On the servicing end, Your consultant... Johnny Longoria is a terrific asset to your team. He helped me navigate through very negative perception with the best service possible!!!

    2.0 out of 5
    Customer Service
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    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 14, 2017

    Everyone was super friendly and worked fast to get us what we were looking for. Timing was important for us and we received our car just in time just... as promised.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 8, 2017

    It was great everyone was nice !! And they answered all my questions I had. The people attended me right way.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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