City Mitsubishi

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2.9
(175 reviews)
Visit City Mitsubishi
Sales hours: 12:00pm to 6:00pm
Service hours:
View all hours
Service Sales
Monday 7:30am–5:30pm 9:00am–8:00pm
Tuesday 7:30am–5:30pm 9:00am–8:00pm
Wednesday 7:30am–5:30pm 9:00am–8:00pm
Thursday 7:30am–5:30pm 9:00am–8:00pm
Friday 7:30am–5:30pm 9:00am–8:00pm
Saturday 9:00am–1:00pm 9:00am–8:00pm
Sunday Closed 12:00pm–6:00pm
New (904) 425-8270 (904) 425-8270
Used (904) 586-4661 (904) 586-4661
Service (904) 638-4893 (904) 638-4893

Inventory

See all 180 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2021.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

If you don't see what you are looking for click on CarFinder fill out the form and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Florida's favorite dealer specializing in MITSUBISHI BMW Lexus Mercedes and many other used vehicle brands!

Service center

Phone number (904) 638-4893

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
9:00am–1:00pm
Sunday
Closed

Reviews

2.9
(175 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

This salesman Anthony Russell was top tier i mean from

This salesman Anthony Russell was top tier i mean from the moment i walked on the lot and he approached me i was totally impressed very professional and patient i explained what i wanted and he delivered beyond my expectations i will refer him to all my family and friends!!!!!!! Outstanding customer service displayed

5.0

Good place

This Place is great, Truly a deal on nearly every car they have. They sell a lot of new cars, and don't charge your "Market adjustment fee" that other places charge. Their pre-owned cars are also nice and great deals as long as you expect to buy a used car. But then again if your going to a car dealership anywhere and are expecting to buy a used car with 50K miles and it be perfect then you need to reassess your standards because no used car with 50K miles will be perfect.

Dealer response

Red Rider, thank you for your kind review; we are happy to pass along your comments to the team here at City Mitsubishi! Feel free to reach out to us if you need anything. Have a wonderful day.

1.0

Junk Yard

All cars horrible conditions , will hit you with hidden fee of 1299.00. Run as far as you can. The prices are high. Sales man pushy

Dealer response

Hi Mike, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (904) 565-2489. We look forward to hearing from you.

5.0

Love my new Outlander! Thank you Dominic Brown!

Wonderful experience! Amazing salesman-Dominic Brown. He was so kind and a pleasure to work with.

Dealer response

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1.0

Don't buy here

They sold me. A car with bold tires said they were putting new tires on the car then when I picked up the vehicle kept telling the salesperson about the tires said he would talk to his gm Charlie. Called the gm a few times no answer after I have them the money and now I'm stuck with a vehicle that's not safe for my family ..... what a joke

Dealer response

Hi Alfa Romeo, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (904) 565-2489. We look forward to hearing from you.

4.0

Vehicle service

Customer service was awesome but I?m a little skeptical on repair services

Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5.0

Very attentive, care about you and your car even after

Very attentive, care about you and your car even after the deal. Will be back!

1.0

I needed to purchase another car because mine was totaled

I needed to purchase another car because mine was totaled in a car accident. I searched online and a car at City Mitsubishi caught my eye a 2018 Mercedes Benz, so I went in. Right off the bat when the car salesman Montrose was explaining a product that they offer for $1299, I told him that I did not want it, the manager, Charlie came over and insisted that I had to purchase it. When I grabbed my keys to leave the manager Charlie interjected "Is that the only thing that's keeping you from purchasing this car then we can take it off." Slimy. I went for test drive in the car and inspected the car and noticed things like peeling tent, and a missing sensor on the front left of the car. I asked questions and was told that the car was inspected thoroughly. I took the car home for a test drive and it was my intent to purchase the car. In my contract I agreed to put down $5,500, however on the way to the bank, I stopped by Mercedes Benz body shop and the tech had me film him showing me all off the damage to the front bumper, apparently from when the previous owner pulled to far up when parking and ripped the bumper off when backing up. The clips were broken and not attached and you could literally pull the bumper/grill up with your hands. I took the estimate and the video to City Mitsubishi and called the finance company that approved me and told them about the damage on the car that was not disclosed. I explained to both the finance company to whom the car actually belongs until I am finished paying for it, as well as City Mitsubishi that the amount the car cost is too much to pay for a car with this kind of damage. They claimed they did not know the damage to the entire front grill. he finance manager, Jim, watch out for him because he pretends to be nice, but he's not. He had the audacity to say "how do we know that you didn't cause the damage while I was test driving it." He said I was looking for reasons not to purchase the car and there were certainly way too many. The nerve. I had to take him outside and show him the damage and the old mix matched paint the previous owner used to try to cover up the damage. There was a lot of back and forth and not nice words exchanged and a bad deal all together. Finance Manager Jim, and Manager, Charlie made this a harrowing experience. I asked each and every one of them is this a car you would sell to your mother, sister or daughter and they all said yes. I guess because I am a woman and went in there alone, they could get over on me. I am not the one. Please if you buy a car from ANYWHERE READ YOUR CONTRACT! MAKE SURE THE STARTING PRICE IS CORRECT!! MAKE SURE YOUR DOWN PAYMENT IS APPLIED! AND QUESTION ANYTHING THAT DOENSN'T LOOK RIGHT! Do not assume you can trust these car dealers because their goal is to put as much money in their pockets. Don't trust these guys, they are like fish out of water!

1.0

Wear a Wetsuit.....they are Slimy!!!!!!!

I needed to purchase another car because mine was totaled in a car accident. I searched online and a car at City Mitsubishi caught my eye a 2018 Mercedes Benz, so I went in. Right off the bat when the car salesman Montrose was explaining a product that they offer for $1299, I told him that I did not want it, the manager, Charlie came over and insisted that I had to purchase it. When I grabbed my keys to leave the manager Charlie interjected "Is that the only thing that's keeping you from purchasing this car then we can take it off." Slimy. I went for test drive in the car and inspected the car and noticed things like peeling tent, and a missing sensor on the front left of the car. I asked questions and was told that the car was inspected thoroughly. I took the car home for a test drive and it was my intent to purchase the car. In my contract I agreed to put down $5,500, however on the way to the bank, I stopped by Mercedes Benz body shop and the tech had me film him showing me all off the damage to the front bumper, apparently from when the previous owner pulled to far up when parking and ripped the bumper off when backing up. The clips were broken and not attached and you could literally pull the bumper/grill up with your hands. I took the estimate and the video to City Mitsubishi and called the finance company that approved me and told them about the damage on the car that was not disclosed. I explained to both the finance company to whom the car actually belongs until I am finished paying for it, as well as City Mitsubishi that the amount the car cost is too much to pay for a car with this kind of damage. They claimed they did not know the damage to the entire front grill. he finance manager, Jim, watch out for him because he pretends to be nice, but he's not. He had the audacity to say "how do we know that you didn't cause the damage while I was test driving it." He said I was looking for reasons not to purchase the car and there were certainly way too many. The nerve. I had to take him outside and show him the damage and the old mix matched paint the previous owner used to try to cover up the damage. There was a lot of back and forth and not nice words exchanged and a bad deal all together. Finance Manager Jim, and Manager, Charlie made this a harrowing experience. I asked each and every one of them is this a car you would sell to your mother, sister or daughter and they all said yes. I guess because I am a woman and went in there alone, they could get over on me. I am not the one. Please if you buy a car from ANYWHERE READ YOUR CONTRACT! MAKE SURE THE STARTING PRICE IS CORRECT!! MAKE SURE YOUR DOWN PAYMENT IS APPLIED! AND QUESTION ANYTHING THAT DOENSN'T LOOK RIGHT! Do not assume you can trust these car dealers because their goal is to put as much money in their pockets. Don't trust these guys, they are like fish out of water! SLIMY! (If they allowed pics, I would post the pics of the damage on the car)

Dealer response

Hi Lisa, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at (904) 565-2489 to discuss this further.

5.0

If you are truly looking for a car and a great deal this

If you are truly looking for a car and a great deal this is it

Consumer response

Thanks guys love the truck!

See all 175 reviews