Reviews
Write a reviewTo the buy?er beware.
I just purchased a 2012 Ford Passenger van and I have been very disappointed with the dealership. On first test drive, the heat and AC were not working properly. This they did fix. I returned to test drive the van a second time and there were extreme difficulties with the handling. I took the van to a Ford dealership and they said the tie rod was bad and the alignment was way off. Townes fixed the tie rod, but did a poor repair of the alignment. Also, the engine had a hesitation, so I took it to be properly repaired at a Ford dealership. I was also told there was no air filter in the van. $1000 later the vehicle finally runs properly.
To the buy?er beware.
I just purchased a 2012 Ford Passenger van and I have been very disappointed with the dealership. On first test drive, the heat and AC were not working properly. This they did fix. I returned to test drive the van a second time and there were extreme difficulties with the handling. I took the van to a Ford dealership and they said the tie rod was bad and the alignment was way off. Townes fixed the tie rod, but did a poor repair of the alignment. Also, the engine had a hesitation, so I took it to be properly repaired at a Ford dealership. I was also told there was no air filter in the van. $1000 later the vehicle finally runs properly.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!!!
Highly recommend! Easy to work with, honest guys. My husband and I bought a 2010 Rav 4 from them this week and I was shocked at what an easy process it was. It's not often as a woman you can walk of a car dealer feeling 100% taken care of and listened to! Pete is a trustworthy salesman and a pleasure to work with. The car is in amazing condition and we are so pleased with the whole process! Great experience, thank you!!
Great experience!!!
Highly recommend! Easy to work with, honest guys. My husband and I bought a 2010 Rav 4 from them this week and I was shocked at what an easy process it was. It's not often as a woman you can walk of a car dealer feeling 100% taken care of and listened to! Pete is a trustworthy salesman and a pleasure to work with. The car is in amazing condition and we are so pleased with the whole process! Great experience, thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used work truck
Saw them on car gurus.Checked out car fax and maintenance log.Made appointment with Pete. Checked out the truck and was very clean and as was the test drive. We were in and out 1.5 hrs. Small town good prices and no pressure! Thanks again Pete and Gordon!!!!!
Used work truck
Saw them on car gurus.Checked out car fax and maintenance log.Made appointment with Pete. Checked out the truck and was very clean and as was the test drive. We were in and out 1.5 hrs. Small town good prices and no pressure! Thanks again Pete and Gordon!!!!!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased a used car from O'Towne Auto
I purchased a car today from O'Towne Auto and had a great experience. Gordy and his team were fantastic to work with and I happily made a two hour drive to get a car from these guys. I highly recommend them. Larry Sobal
Purchased a used car from O'Towne Auto
I purchased a car today from O'Towne Auto and had a great experience. Gordy and his team were fantastic to work with and I happily made a two hour drive to get a car from these guys. I highly recommend them. Larry Sobal
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
We recently purchased a Toyota Prius from O'Towne. The whole experience from start to finish was super. They stand behind the vehicles they sell, and the whole process was easy and positive. We are happy to support and refer friends and family to O'Towne. They are an honest, customer service oriented business. We'd definately purachase another vehicle from them in the future. Thanks Gordy and Peter!
Great experience
We recently purchased a Toyota Prius from O'Towne. The whole experience from start to finish was super. They stand behind the vehicles they sell, and the whole process was easy and positive. We are happy to support and refer friends and family to O'Towne. They are an honest, customer service oriented business. We'd definately purachase another vehicle from them in the future. Thanks Gordy and Peter!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest and Helpful! Would Highly Suggest Them
Went and bought a beautiful Buick Regal GS from them, and it was exactly what was expected. They were both very knowledgable and helpful. Very quick and very easy to walk in and out with a new car. 100% would recommend.
Honest and Helpful! Would Highly Suggest Them
Went and bought a beautiful Buick Regal GS from them, and it was exactly what was expected. They were both very knowledgable and helpful. Very quick and very easy to walk in and out with a new car. 100% would recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent expierence!
We were out car shopping a couple weeks ago and decided to stop into O Towne Auto. We were so impressed by the knowledge and professionalism Gordie and Pete. They were extremely helpful and accommodating. The vehicles they had on the lot were all top notch.
Excellent expierence!
We were out car shopping a couple weeks ago and decided to stop into O Towne Auto. We were so impressed by the knowledge and professionalism Gordie and Pete. They were extremely helpful and accommodating. The vehicles they had on the lot were all top notch.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT CAR DEALERSHIP!!!
I had the best experience at O'Towne Auto in Oconomowoc , Wi ...The sales manager Peter and the finance manager Gordon are wonderful honest people to work with if your looking to buy a car I highly recommend them .I will never go to another salesman again ..very friendly atmosphere :)
GREAT CAR DEALERSHIP!!!
I had the best experience at O'Towne Auto in Oconomowoc , Wi ...The sales manager Peter and the finance manager Gordon are wonderful honest people to work with if your looking to buy a car I highly recommend them .I will never go to another salesman again ..very friendly atmosphere :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase