Lincoln White Plains

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 5:00 PM

Lincoln White Plains Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:00 PM

Tuesday

7:00 AM - 5:00 PM

Wednesday

7:00 AM - 5:00 PM

Thursday

7:00 AM - 5:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2019

Located in White Plains, NY, White Plains Lincoln is proud to be one of the premier dealerships in the Westchester, Port

...

Chester, Yonkers, Greenwich, Bronx, New Rochelle, Rockland, Fairfield and Scarsdale area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with White Plains Lincoln a good one ? for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Lincoln, you?ve come to the right place.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
305 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    November 6, 2019

    I had brought our vehicle here for years. Last fall, I've had them mount and balance my winter tires - $95. Then yesterday, I get a small nail in the... tire. I bring it in, trusting they'll do a great job as before, until I got the bill - $120!!! When any and every tire shop will charge at MOST $40 to patch a hole and remount/rebalance the tire. I was polite and calm, trying to calculate how is it that mounting and balancing four tires is $95, yet patching a hole (10 min. labor), and remounting/rebalancing a single tire is $120? The manager got defensive, and along with his two other service advisors proceeded to tell me this is how much time it took their tech. Sure, 45 minutes to mount and balance a tire! Their tech is getting training on my dime, because anyone who knows how to patch a tire would take no more than 10-15 minutes to patch/mount/balance a wheel. When you charge $95 to mount and balance FOUR tires, and then proceed to screw a return customer with a $120 for a SINGLE tire, don't expect them to leave with a positive experience. They also constantly tell you to leave them great review with Lincoln corporate when they call. Well, you can count on me being quite honest with my feedback when they call. They've seen the last of my dollars.

    1.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 25, 2019

    Had a great experience trading in and buying newer car. Staff were very professional and efficient at closing the deal.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 28, 2012

    I got my Ford 2006 Escape here and I can only give the highest praise to White Plains Lincoln. I've had my car serviced and inspected by them. They are... so courteous and professional. They are a real pleasure to do business with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 19, 2019

    I wanted to buy a used car there. I had an apointment the day before, I gave my phone number, if the car will be sold please call me. I went there with... NJ 1.5 hours, being there about 6pm, and open there by 7:30 pm. I was not serviced. Sales man who had an appointment with me said that he was going home right now. I was told that they had already sold the car. I do not recommend this place.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 25, 2019

    I have driven previously owned foreign cars (BMW, Mercedes, Porsche, Volvo, Lexus) for nearly my entire life. For much of that time I have had these cars... serviced at White Plains Lincoln. Why? Because (1) the excellent service staff always finds a way to resolve the problem; and (2) I know and trust that the only work that will be done is the work that needs to be done, and (3) the work is always completed at an extremely competitive price.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Mr. Mackoff - Thank you very much for your very positive review. We appreciate your loyalty and look forward to a long happy relationship. Sincer...ely, Cary Frankel, President/CEO

  • 1.0 out of 5
    May 2, 2019

    I already put my review for people to see. This is in response to the dealer responding back to me. George the used the car salesman says I didn't put... down a down deposit on the car? I have a receipt of the $500 deposit I put down a week before. Will gladly email it to you. Also I have my TD Bank statement showing the refund from my deposit from White Plains Lincoln as well. I will gladly email that you as well. I mean you know all this so I am not sure why lie about something when I have physical proof? Talk about throwing salt in the wound. I told you I would be writing a review about my experience. As George quoted "It doesn't matter what you say we are the #1 Lincoln dealership in NY". If you think I'm wrong please gladly prove me wrong. Nice try though

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 25, 2019

    Needed LED light replaced and four new tires--they ordered the parts and took care of everything the next day--in the middle of a snow storm! Highly recommend!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Rachele - Thank you for taking the time to write a review and I'm very glad we received 5 stars. We will continue to be here for you in the futur...e and look forward to your next visit. Sincerely, Cary Frankel, President/CEO

  • 5.0 out of 5
    February 21, 2019

    Super place in the busy area of White Plains. Convenient to get to, great staff in the service department. They have come and picked up my car as well... as offering loaners. Great service all around.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    January 30, 2019

    I went on line and filled out a credit application thru B and B. I received a call from white plains LINCOLN who is associated with B and B and was... told that I was approved for a loan. I emailed the dealership to verify if it was a pre approval or an approval and told it was an approval. I went in and talked to the salesperson and we picked out a used car . I was told to wait in the lounge and about an hour later I was told I was approved for financing of that vehicle with a down payment of 1700. He told me that he would finalize everything and for me to come back the next. I went back and he was off that day. He was called and he came in. For some problem Unknown to me I was told that I was not approved for the loan. I left and then called the finance manager. I was given the run around and he stated that because of my credit I was not approved. First. They stated I was approved. Second. Down payment was 1700 Third. They were to call me back to see what they could do. Fourth. Waiting for that phone call which will never come. I wasted two days working with this dealership so I guess there moto is to get people in their showroom and give them the run around. Very poor dealership. Don't do business with them. P

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 25, 2018

    We recently had our vehicle in the service department and had an excellent experience as we always do either with Sales or Service. We were able to drop... off the vehicle and pick it up after hours since our work schedules are similar to the dealerships open hours. We made the service appointment with Paul who took the time to thoroughly set the appointment with my concerns. When we dropped the vehicle off the Service manager Singh was still there and checked us in even though it was passed his leave time. When we picked up the vehicle Jay in sales assisted us, he is always ready to assist you when you walk in the door attending to your needs with a smile on his face. Thank you to all White Plains Lincoln employees for the great experiences every time we visit.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Ms. Bavosa - Thank you for taking your time to write a review and we all appreciate your note and 5 stars. We will continue to try and exceed you...r expectations in the future. Thank you for choosing White Plains Lincoln. Cary Frankel, President/CEO

View More Reviews