Reviews
Great purchase experience, start to finish
I had a great purchase experience working with Jordan and Paul on the purchase of a 2017 Mercedes. From the start, they were easy to work with, friendly and committed to helping make sure I got a car I love (which I did!). They took care of all the details and the whole process was easy. When it came time to pick up the car, it was clean, detailed, gassed up, staged and ready to go. A great experience all around.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
JBM17CLS63S, thanks so much for the review! We are so glad to hear that you had a great experience working with Jordan and Paul to buy your new Mercedes! We are also so happy to hear that you are loving it. Thank you for choosing Mall of GA MINI and welcome to our Hendrick Family!
My time and your time is important
We were able to complete the sale in ~3 hours, which despite being too long, is much better than other dealers. Jordan was informative and engaging without being to aggressive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the review, Robert! ~3 hours seems to be about the norm for the industry but we try to do our best to make the process as quick and smooth as possible. We are glad to hear you enjoyed your time with working with Jordan and we hope that you are enjoying your new car! Thank you so much for choosing Mall of GA MINI and welcome to our Hendrick family!
Jordan was Honest, easy going and very helpful. Thanks...
Jordan was Honest, easy going and very helpful. Thanks for everything. We went is and found what we needed and they had snacks and water.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Apexpro, thanks so much for choosing Mall of GA MINI! We hope you are enjoying your new truck!
Best Expeirence in 30 Years of Buying Cars
Wonderful experience on 01/11/20 @ Mall Of Georgia Mini with Braden Healy (Motoring Advisor), Milton Meeks (Finance Director) and Kalee McKenna (Finance)! What started as a "just look and see" resulted in the best car purchasing experience in 30 years of buying cars! While Braden was attentive and patient, he was also appropriately focused and committed to ensuring a deal was completed with no or car sales gimmics! I would highly recommend you contact Braden to support your next vehicle purchase! I think he and the team at Hendrick can find whatever you are looking for. Milton and Kalee completed the experience in a straightforward and professional manner ensuring all our questions were answered. Look forward to our next purchase at Mall of Georgia Mini!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Will! We are thrilled to hear that Braden, Milton, Kalee and the rest of the team were able to provide your best car buying experience in 30 years! That's a huge honor for us! Thank you for choosing Mall of GA MINI and welcome to our Hendrick family!
Helpful
Michael was very nice guy and helped us out a lot. I came in looking for a certain color and model that wasn't on the lot, he continued looking for the next month and ultimately found me the perfect car!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
melaniegmalone, thanks for the review! We are so glad that Michael was able to work with you and find you the exact model and color you wanted! We hope that you are enjoying your new car. Thanks again for choosing Mall of GA MINI and welcome to our Hendrick family!
Smooth & seamless experience
This is the second car I’ve purchased at MOG Mini! I spoke with Jimi several times about coming in to trade in my Chevy Traverse. I wasn’t sure what, if anything I would be able to get as my credit is less than stellar at the moment but Jimi listened to my needs and was able to get me into a Lexus, which honestly I never thought I would be able to afford or get at a great interest rate. Not only did my interest rate get cut in half but I was able to get a payment I could work with! Thanks again for the great customer service from Jimi and Kalee!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
jchristylee, thanks for choosing Mall of GA MINI for the second time! Our large network of financing options helps our customers find the best rates and payment options possible. We are so glad that Jimi was able to use this network to help you into a new car with a more comfortable payment and rate! We hope you are loving your new Lexus. Thanks so much for being a part of our Hendrick family!
Great place to purchase a mini! Patrick is great
This was our first time purchasing a mini. Patrick our salesman was very knowledgeable, helpful. Staff is great. This was the easiest automobile purchase we have ever made.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much, Tammy! We are thrilled to hear that Patrick was helpful and provided an easy buying experience. We know you are going to love your new MINI! Thanks for choosing Mall of GA MINI!
Recent Mini purchase
I am happy with my Mini purchase. Patrick is very knowledgeable, helpful, and patient. I appreciate all he did for me. From listening to what I was looking, staying within my budget, and my family needs. I will definitely recommend him to friends and family. The Mall of Georgia Mini family were all in on the secret of this Christmas gift. They even let my husband borrow the BIG RED BOW (just like in the commercials). When I opened the garage door there was my MINI with the big red bow waiting for me :-) . Thank you all for being great at what you do. Magalie Lopez
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Magalie, thanks so much for the review! What better Christmas gift could you ask for than a brand new MINI with a big red bow on it? How exciting! We know you are going to love your new MINI. Thanks so much for choosing Mall of GA MINI!
Impeccable service
I came in from out of state to buy a used EV. John DeHass was extremely responsive, sending me all the information I needed to make my decision and always getting back to me within minutes. Jordan Barnett handled the sale on the day of purchase. He was great - going to all the trouble of picking me up from downtown Atlanta. He and Kaylee McKenna made the process efficient and I was done in just over an hour. They followed up with me and helped resolve an issue relating to registering the vehicle out of state. This is a dealership with a lot of integrity and that strives for their customers to be more than happy with their buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was very happy with the staff. Jimi is a kind salesman...
I was very happy with the staff. Jimi is a kind salesman who answered all of my questions and was very thorough with the test drive. Milton worked with me on the price. Kaylee was kind and efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car