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El Dorado Chevrolet

(3,123 reviews)
Visit El Dorado Chevrolet
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–4:00pm
Sunday Closed Closed
New (866) 901-2661 (866) 901-2661
Used (866) 873-5520 (866) 873-5520
Service (972) 439-1083 (972) 439-1083

Reviews

(3,123 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of El Dorado Chevrolet from DealerRater.

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Good folks at El Dorado Chevrolet service and sales.

Good folks at El Dorado Chevrolet service and sales. Madi Mustafa always wonderful and very helpful. A pleasure knowing him and working with him. Lucas in the service department was a great experience dealing with him as well. Thanks El Dorado!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service and attentive.

Excellent service and attentive. Could improve amount of time required for small tasks such as oil change

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had Kevin and Mike as my salesmen and they were very

I had Kevin and Mike as my salesmen and they were very polite, funny, and patient when they didn’t have to be! They worked with me and had compassion after I found out my truck had been totaled before! Definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service and friendly people.

Great service and friendly people. Very timely and work is done completely. Appt. Is always easy to get.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Even with an appointment scheduled it took them 5 days to

Even with an appointment scheduled it took them 5 days to diagnose my vehicle. If I make an appointment I shouldn't have to wait 5 days for them to look at my vehicle they should look at it the day I come in which is the date of my appointment. Then they told me they couldn't find anything wrong with it and they didn't do anything to fix it and as soon as I leave the dealership within 30 minutes it's messing up again yet they had it for 5 days and there was nothing wrong so now I have to schedule another appointment to come back in for them to be rude to me and talk to me about how they can't give me a loaner car and that's not their problem and I have to go talk to a Salesman even though I have a brand new car and it's in no way my fault that it's tearing up already and stuff is not working right but by all means it should be on me to cover my own mode of transportation when I'm without a vehicle because you'll have to keep it for a week. I would super appreciate if I could drop my vehicle off and it be worked on that day and then someone actually fixed the issue instead of resetting everything and letting me get 20 minutes down the road to have it mess up again. I'm a very busy person and coming back in for the same problem repeatedly he's not on my list of things to do

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I very much enjoyed working with everyone.

I very much enjoyed working with everyone. Sales, finance and all. These guys are great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Absolutely terrible.

Absolutely terrible. Worst service I have ever received. Misdiagnosed my vehicle causing engine to blow up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very fast service , just don’t like being assigned a

Very fast service , just don’t like being assigned a certain person would rather to see who’s not busy at the time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience working with Saad and Brandon.

Great experience working with Saad and Brandon. No xx dealership. Would absolutely recommend and will be a customer for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional, very thorough and efficient.

Professional, very thorough and efficient. Vance was very easy to work with in the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.