Meet Neil Mendes

So far it has been a good experience. No problems getting oil changes. My car is currently in for service, and it has been in there for going on two weeks now with no communication as to when it’s going to be fixed or what’s wrong with it. I’m lucky that I was given a loaner vehicle for this service otherwise I would be very frustrated with the current situation.

You never get a call back from one guy in the service department, not a way to do business

I always have a good experience with bringing my vehicle to their service department. The service personnel are very attentive and pleasant. The service has always been completed when promised.

The service reps are the best I have ever dealt with. Sorry you lost the best service manager, Billy M. You had.

Ferman of Tarpon Springs has the best service department staff. I switched from Auto Nation South as they went downhill. The whole Service Team at Ferman is outstanding. They are more knowledgeable and walk you thought the whole process. I almost don’t want to share this and keep them to myself. But here you go.

All the people I dealt with were very polite and willing to go the extra mile for me

Great customer service there was barely no waiting time and the break room was comfortable. The experience with experience was wonderful.

Excellent service and sales depts! Thank you for 40 plus years of continuous service kudos!

Service managers are helpful. Mechanics could clean up after themselves more but repairs have always been done properly.

They were very helpful and professional. They were also accommodating too. They were friendly also