United Auto Natick

I bought a van from Bruno and David three months later needed a transmission and electric got no help from Them . I’m a hard worker and finally could afford a good vsn to work from instead ended up with 6000 dollars worth of problems. Buyer beware

I bought a truck from here back in February 2021. it looked good. but thats where that ended. They first off switched my tires to a bald set. Which is illegal. that cost me 800 for a new set. They screwed me and got me a set of passenger car tires. Those wore out in two months, had to buy a new set of truck tires that was 1,800. I also noticed an oil puddle coming from underneath to find out it was my drain plug that was siliconed into place. I was installing new brake pads. And I noticed my axle was falling out. brought it to a shop and they told me it was stamped from a junkyard and it looks like they threw it in there and sent it out the door hoping nobody would notice that was 1,900 out of my pocket ( I saw it for myself ). They argued on every tiny thing. this thing has been a headache since the day i bought it. It was a total lemon. I voiced my concern to them. they could have cared less, basically told me it was my fault. after another axle breaking its now sitting at a shop with a 3-4 thousand dollar repair list. DONT buy from them go to a real dealership. I hope they haven’t scammed anyone else. Please look elsewhere.

I bought A 15750 van after 3 months breaks and transmission failed Bruno did nothing to help very untrustworthy! Please do not trust him! It’s unfortunate cause it was suppose to help my buisness but ended up making things harder.

I am a customer that purchased my current 2010 Colorado Crew Cab LT under this company. I want to make a few great statements about this company especially Mr. Bruno Medina and his staffs. When I first came to their shop to check out the truck, test drove it, and was impressed with how the engine looked due to its past records as being a commercial truck. There were few things that needed to be fixed such as the speedometer, muffler, and rust on the frame rails. The overall outcome is if you are very honest with them about your trade in (which was my old 2004 GMC Canyon single cab that was going to be NO good within few months due to new England’s weather and its age, of course.) They return the honesty back to you. I was very satisfied how Mr. Bruno allowed me to observe how much work they put into my new truck to get it to my satisfaction. They do fabulous mechanic work on anything if you request nicely. I even drove my current truck to Louisiana from Massachusetts to help my family members that went through hurricanes recently and drove back to Massachusetts with NO problems. Mr. Bruno was very confident with my question: “Will this truck last me down to Louisiana and back to Massachusetts?” He surely made sure it would and it did! This shop deserves a 5 star with no questions! I would go back if my truck needs anything else or whatsoever! A big recommendation to go to this shop if you are seeking for a reasonable price, reasonable transportation, or reasonable financing methods. They are very friendly! Courtney

Millena Gomes helped me to finance my 2016 Honda CR-V. I'm really happy to get an approval with a good interest rate. I'm loving my new vehicle!

Bought a used Santa fe and i'm really happy, it was quick and easy, I just had to come back to pick up my car. Thank you Millena for your help!

Great sales services and loan process was extremely easy. Will definitely recommend to anyone looking for an affordable vehicle and wants good service and no hassle. Quick and easy. Thank you Millena Gomes for the great service. Will be coming back soon!

I was very happy with my experience of buying my Toyota Prius. Bruno, the manager was Great. I came he made the car ready for me and gave me the key and told to take as much time as I want to test the car. I tested and checked it inside and out. I came back and told him that everything was great except that I felt a couple of rotors and brake pads might have been worn out. He said he will take of that. When I came next time to check the car, they installed 4 new rotors and pad, new tires and new battery. Cannot recommend enough this great business. Thanks, Bruno and keep doing what you are doing. Sincerely, Very satisfied Customer

I bought Toyota Sequia 2010 from United Auto.I met Bruno Medina, his selling skills excellent, Courteous manner and he take care all motor registry issues and contacted my insurance company about transferring issues.I am highly recommend united auto natick and Mr. Bruno Medina for your future car purchase.

Recently just purchased a beautiful 2009 Ford F-150. Archie, Felipe, Bruno, and Doug are down to earth guys just getting business done. Super awesome guys, and would buy from them again in a heartbeat. Sales and service is top notch. Better than the giant dealerships any day of the week.