Reviews
They did rip me off by selling a used truck instead a new
They did rip me off by selling a used truck instead a new one three month ago. They used false mileage in purchasing invoice as 4 miles than 4040 miles. I have lost over $18,000 toward to new 2026 Silverado 1500. The 2025 truck what I was told that have everything what my old 2022, but it is lied, and I hate it for three months with low mileage (300 miles). The sale persons were not here anymore. Waiting on refunds from Ally protection plans on 2025 Chevy truck Beware customers......
They did rip me off by selling a used truck instead a new
They did rip me off by selling a used truck instead a new one three month ago. They used false mileage in purchasing invoice as 4 miles than 4040 miles. I have lost over $18,000 toward to new 2026 Silverado 1500. The 2025 truck what I was told that have everything what my old 2022, but it is lied, and I hate it for three months with low mileage (300 miles). The sale persons were not here anymore. Waiting on refunds from Ally protection plans on 2025 Chevy truck Beware customers......
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
They did rip me off by selling a used truck instead a new
They did rip me off by selling a used truck instead a new one three month ago. They used false mileage in purchasing invoice as 4 miles than 4040 miles. I have lost over $18,000 toward to new 2026 Silverado 1500. The 2025 truck what I was told that have everything what my old 2022, but it is lied, and I hate it for three months with low mileage (300 miles). The sale persons were not here anymore. Waiting on refunds from Ally protection plans on 2025 Chevy truck Beware customers......
They did rip me off by selling a used truck instead a new
They did rip me off by selling a used truck instead a new one three month ago. They used false mileage in purchasing invoice as 4 miles than 4040 miles. I have lost over $18,000 toward to new 2026 Silverado 1500. The 2025 truck what I was told that have everything what my old 2022, but it is lied, and I hate it for three months with low mileage (300 miles). The sale persons were not here anymore. Waiting on refunds from Ally protection plans on 2025 Chevy truck Beware customers......
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I will not go back to any SVG.
I will not go back to any SVG. I started out in Eaton, tried to look at a vehicle, I was going to trade one I owe on and one I own outright, drove almost 50 miles away from my house to look at it because I called and they were all gung ho about helping, when I got there I was told I would have to trade it for something way cheaper on top of that basically give them the one I owed nothing on, I got up and left. I later found out the vehicle price went down so I called SVG Greenville, again met with all gung ho about helping, I told them I was not going back to Eaton and asked if it could be transferred to Greenville, they agreed and said it would be there the next day at 10am. I get to the dealership and was asked "what vehicle were you looking for?" I told them and was met with "unfortunately it has already sold", but the good news is we can get you into that brand new Silverado over there for lower payments then I have on mine, I thought about it for a while and was going to maybe look in to it but, I found out the one I wanted was never sent to Greenville and is still listed for sale on their site so yah, not happy about that. But yet I was talking to the salesman and he was talking about other dealers loosing trust and it doesn't take much to loose that trust especially when they do underhanded things. Well what I just dealt with does not sit well with me, they can keep them all.
I will not go back to any SVG.
I will not go back to any SVG. I started out in Eaton, tried to look at a vehicle, I was going to trade one I owe on and one I own outright, drove almost 50 miles away from my house to look at it because I called and they were all gung ho about helping, when I got there I was told I would have to trade it for something way cheaper on top of that basically give them the one I owed nothing on, I got up and left. I later found out the vehicle price went down so I called SVG Greenville, again met with all gung ho about helping, I told them I was not going back to Eaton and asked if it could be transferred to Greenville, they agreed and said it would be there the next day at 10am. I get to the dealership and was asked "what vehicle were you looking for?" I told them and was met with "unfortunately it has already sold", but the good news is we can get you into that brand new Silverado over there for lower payments then I have on mine, I thought about it for a while and was going to maybe look in to it but, I found out the one I wanted was never sent to Greenville and is still listed for sale on their site so yah, not happy about that. But yet I was talking to the salesman and he was talking about other dealers loosing trust and it doesn't take much to loose that trust especially when they do underhanded things. Well what I just dealt with does not sit well with me, they can keep them all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Worked Tyler Mangen on buying a quality used vehicle.
Worked Tyler Mangen on buying a quality used vehicle. Very good to deal with, transparent on all fronts and very helpful. Would definitely do business with him and this dealership again! Definitely recommended for your next vehicle.
Worked Tyler Mangen on buying a quality used vehicle.
Worked Tyler Mangen on buying a quality used vehicle. Very good to deal with, transparent on all fronts and very helpful. Would definitely do business with him and this dealership again! Definitely recommended for your next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Oil change tire rotation
Very professional. Informed me of my tread life and when my next oil change is due.
Oil change tire rotation
Very professional. Informed me of my tread life and when my next oil change is due.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always quality service
I've always experienced quality service in all facets of automotive related care and sales at SVG Greenville. I always have confidence that my vehicle will be serviced by qualified and knowledgeable technicians and that all work will be done efficiently and correctly.
Always quality service
I've always experienced quality service in all facets of automotive related care and sales at SVG Greenville. I always have confidence that my vehicle will be serviced by qualified and knowledgeable technicians and that all work will be done efficiently and correctly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Charles, Thank you for the wonderful recommendation! We value you and appreciate the opportunity to continue to provide excellent service. Please don't hesitate to reach out if we can be of further assistance. We look forward to seeing you at your next visit. Chris Heidenreich General Manager SVG Chevrolet
Scott did an excellent job getting me in my 2021 GMC
Scott did an excellent job getting me in my 2021 GMC Sierra 1500 Elevation!! Thank you Sir!!
Scott did an excellent job getting me in my 2021 GMC
Scott did an excellent job getting me in my 2021 GMC Sierra 1500 Elevation!! Thank you Sir!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Oil change
Superb customer service, from the courtesy emails for the oil change, appointment confirmation and the appointment itself. I have had numerous oil changes scheduled and completed between 2 vehicles. Wonderful service.
Oil change
Superb customer service, from the courtesy emails for the oil change, appointment confirmation and the appointment itself. I have had numerous oil changes scheduled and completed between 2 vehicles. Wonderful service.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Susan, Thank you for the wonderful review! It is our pleasure to provide 5 star service for you! We are here to help anytime and you can reach our Service Department at 937-468-4562. We look forward to seeing you next visit. Have an amazing week and thank you for choosing SVG Chevy! Chris Heidenreich General Manager SVG Chevrolet
Your Dealership didn’t have the Vehicle I was searching
Your Dealership didn’t have the Vehicle I was searching for. I searched Michigan, Ohio, Indiana, and Kentucky. I found a Black 2022 Chevy Trax Midnight Edition Trax at Kelley Chevy in Fort Wayne, Indiana. They beat the deal I had on 1 in Kentucky by $1,000 and are delivering it to my House for Free(4 1/2hrs away). They Also put a Forever looking New package on it(Interior, Exterior coating, undercoating and rust protection on it). I will Definitely buy from them in the Future. They even sent a Check back for $535 because the Fees and Taxes ended up being less than quoted.
Your Dealership didn’t have the Vehicle I was searching
Your Dealership didn’t have the Vehicle I was searching for. I searched Michigan, Ohio, Indiana, and Kentucky. I found a Black 2022 Chevy Trax Midnight Edition Trax at Kelley Chevy in Fort Wayne, Indiana. They beat the deal I had on 1 in Kentucky by $1,000 and are delivering it to my House for Free(4 1/2hrs away). They Also put a Forever looking New package on it(Interior, Exterior coating, undercoating and rust protection on it). I will Definitely buy from them in the Future. They even sent a Check back for $535 because the Fees and Taxes ended up being less than quoted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
2011 Chevy Cruze LT in for service
I had my car in for an oil change and asked they check for some leaks I know I had somewhere. They identified the issues and quoted me a very reasonable repair cost for a dealership. I will be scheduling the repairs soon. The staff was informative and courteous.
2011 Chevy Cruze LT in for service
I had my car in for an oil change and asked they check for some leaks I know I had somewhere. They identified the issues and quoted me a very reasonable repair cost for a dealership. I will be scheduling the repairs soon. The staff was informative and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much Ernie for the great feedback! We value our clients and are happy to hear that you had such a positive experience with us! If you have any further questions please feel free to call anytime. You can reach our service department at 937-468-4562. We hope to see you soon! Chris Heidenreich General Manager SVG Chevrolet Greenville