Most efficient and helpful sales rep ever! Sam went out of his way to be helpful as we took our time to decide between 4 great used cars in person and... over several phone calls. His superior service continued with immediate response for information a week after we drove our car home! In more than 50 years of buying cars this was by far the best experience ever!
This is my second car from Montrose Motors. I brought both cars for my son who is a rough young driver. I like the no pressure sales, and Eli the owner... is the absolute best. He stands behind his warranty, my car was 18 years old I purchased. A small defect and Eli even directed me to a repair shop that was closer to home, and honored his warranty after the sale. I will definitely return for a third vehicle as used cars are my preference since they lose value as soon as you purchase them. THANKS ELI !
The people here are amazing. They're very nice, helpful, and they price their cars very fairly. I bought my 2013 Honda Fit from here and the process was... very easy. I never felt like they tried talking me into something I didn't want. I would highly recommend checking this dealership out.
I dealt with Eli and he was as nice as he could be. The car was disappointing as there was still a lot of "polishing" to do: turn light out, bad wipers,... TPM light was on all the time, some small scratches should have buffed out, etc. Eli promised that all would be taken care of though it left me a bit leery. I would not hesitate to go back to Montrose as Eli was so easy to deal with.
I PURCHASED A VEHICLE FROM MONTROSE MOTORS. THE STAFF WAS VERY HELPFUL, PROFESSIONAL & RESPECTFUL. SAM WAS GREAT! HE WAS VERY PROFESSIONAL & WASN'T PUSHY... AT ALL! GREAT EXPERIENCE & I WILL RECOMMEND MONTROSE MOTORS TO EVERYONE I KNOW.
I PURCHASED A VEHICLE FROM MONTROSE MOTORS MD. THE STAFF WAS VERY PROFESSIONAL, RESPECTFUL & VERY HELPFUL. DEALING WITH SAM WAS A GREAT EXPERIENCE, HE... WAS NOT PUSHY AT ALL. OVERALL IT WAS AN EXCELLENT EXPERIENCE & I WILL RECOMMEND THIS DEALERSHIP TO EVERYONE I KNOW.
The car was in great shape and the staff were genuinely interested in helping us acquire the vehicle we wanted. Will recommend to friends and family.
I had a 2005 Chevy Aveo that was on it's last leg so it was time to buy a new car. My mother, after being in an accident that left her car totaled, bought... a used Hummer and had a really good expereince and reccomended the place to me. I worked with Eli and he was very easy to work with. I didn't feel pressured at all, anhe gave me the information I was seeking without being pushy or salesy. I also got a fair deal on my trade in. In my previous experience ( I am 29 y/o female but look like i'm 22), many of the big dealerships felt like being a fish in a shark tank. I really liked my experience shopping here. I ended up purchasing a 2016 Hyundai Accent ( yes, a new year) with less than 3,000 miles, so it still had many miles of warranty. My only issue with the car after having it for a week or two was the charger port did not work, when I called Eli about it, he told me to try the USB port to see if that would work, and that I could bring it in to get it fixed. The USB ended up working so I was satisfied and didn't feel the need to get it repaired, however I was happy at the level of customer service after the deal was done. I highly reccomend this place, and even though they sell used cars, you can find some good very lightly used newer model years. Good variety of cars, good service.