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Tilley Motor Company

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (30 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (30 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Automobile exactly as advertised.

Automobile exactly as advertised. Owner extremely helpful. Overall a great experience. I would recommend the dealership to anyone looking for a used car at a fair price

Automobile exactly as advertised.

Automobile exactly as advertised. Owner extremely helpful. Overall a great experience. I would recommend the dealership to anyone looking for a used car at a fair price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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This dealership had very unethical practices and

This dealership had very unethical practices and unfriendly staff. This dealership will run all of your information to give you a loan, tell you a certain vehicle is available, and then less than 24 hours later tell you the vehicle WASNT avaliable in the first place and was sold right from under you after your loan process was already ran. Doing business here will be a waste of your time, there are much more ethical and better dealerships and used car lots in the East Tennessee area.

This dealership had very unethical practices and

This dealership had very unethical practices and unfriendly staff. This dealership will run all of your information to give you a loan, tell you a certain vehicle is available, and then less than 24 hours later tell you the vehicle WASNT avaliable in the first place and was sold right from under you after your loan process was already ran. Doing business here will be a waste of your time, there are much more ethical and better dealerships and used car lots in the East Tennessee area.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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First rate initial visit on Weekday lunch hour

Just dropped by to inspect a couple of listings without notice around noon. Stan took time to explain how they operate. Gave me space to examine paperwork as well. These guys have great values in luxury brand sedans and vehicles of all types. Check them out for great clean used vehicles.

First rate initial visit on Weekday lunch hour

Just dropped by to inspect a couple of listings without notice around noon. Stan took time to explain how they operate. Gave me space to examine paperwork as well. These guys have great values in luxury brand sedans and vehicles of all types. Check them out for great clean used vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Quality vehicles and Quality service

Writing to say what a pleasant experience I had purchasing an automobile from Tilley Motor Company. I found the SUV I'd been searching for online at their lot and drove an hour for a test drive. Stan was awesome from the jump and upon arrival I was greeted and allowed to browse with zero pressure. I drove the vehicle and it really sold itself. Stan's vast experience and courteous professionalism made the entire process, from start to finish, VERY easy and he was more than flexible while addressing all of my concerns. This man understands the intrinsic value of customer service and repeat customers. Would definitely recommend his business!

Quality vehicles and Quality service

Writing to say what a pleasant experience I had purchasing an automobile from Tilley Motor Company. I found the SUV I'd been searching for online at their lot and drove an hour for a test drive. Stan was awesome from the jump and upon arrival I was greeted and allowed to browse with zero pressure. I drove the vehicle and it really sold itself. Stan's vast experience and courteous professionalism made the entire process, from start to finish, VERY easy and he was more than flexible while addressing all of my concerns. This man understands the intrinsic value of customer service and repeat customers. Would definitely recommend his business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy the work with.

I had found a car online went and looked at it. Very clean and test drove. The main guy Richard was very honest and forthcoming and made the whole process very easy. Would definitely recommend.

Easy the work with.

I had found a car online went and looked at it. Very clean and test drove. The main guy Richard was very honest and forthcoming and made the whole process very easy. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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PROFESSIONAL AND HONEST

I truly wish all used car dealers were as professional and honest as Stan, the owner of Tilley Motors!!! We purchased a used car sight unseen based on what appeared to be the perfect CARFAX record - one owner, serviced every 3 months and no accidents. I read multiple positive reviews about Tilley so based on these factors felt like we were making a safe purchase. We purchased this car AS IS, NO WARRANTY. However, once the car was delivered, we discovered Extensive rust underneath the car so severe it was not safe to drive and was going to cost a significant amount of money to repair, more than the car was worth. I contacted Stan at Tilley Motors. Immediately he assured me that he would remedy the situation to our satisfaction either via a refund or replacement of our liking. He worked closely and diligently with us and provided us with another car that we couldn't be happier with. Stan went over and above to ensure that we were completely satisfied with our ultimate purchase. I HIGHLY RECOMMEND Stan at Tilley Motors if you are in the market for a used car!!!!!!

PROFESSIONAL AND HONEST

I truly wish all used car dealers were as professional and honest as Stan, the owner of Tilley Motors!!! We purchased a used car sight unseen based on what appeared to be the perfect CARFAX record - one owner, serviced every 3 months and no accidents. I read multiple positive reviews about Tilley so based on these factors felt like we were making a safe purchase. We purchased this car AS IS, NO WARRANTY. However, once the car was delivered, we discovered Extensive rust underneath the car so severe it was not safe to drive and was going to cost a significant amount of money to repair, more than the car was worth. I contacted Stan at Tilley Motors. Immediately he assured me that he would remedy the situation to our satisfaction either via a refund or replacement of our liking. He worked closely and diligently with us and provided us with another car that we couldn't be happier with. Stan went over and above to ensure that we were completely satisfied with our ultimate purchase. I HIGHLY RECOMMEND Stan at Tilley Motors if you are in the market for a used car!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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20 years of buying cars from Stan Anthony

I bought my Volvo from Tilley Motor Co. I have bought many cars from them. Greta experience. Honest! Fair Dealings. I would highly recommend them for you next car purchase.

20 years of buying cars from Stan Anthony

I bought my Volvo from Tilley Motor Co. I have bought many cars from them. Greta experience. Honest! Fair Dealings. I would highly recommend them for you next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tilly Motors. A great buying experience

I just bought a used car today from Tilley Motors. I communicated with both Richard and Stanley. Both of them were very pleasant to talk to and do business with and made the whole process very easy and stress free. I always dread buying a car but Stan, whom I eventually met and closed the deal with, I felt was extremely helpful and honest about the car. I was interested in two different cars at first and finally decided on a Subaru Outback. The perfect car for me. I am very pleased with the experience and my new car. Thanks for everything. 5 stars from me.

Tilly Motors. A great buying experience

I just bought a used car today from Tilley Motors. I communicated with both Richard and Stanley. Both of them were very pleasant to talk to and do business with and made the whole process very easy and stress free. I always dread buying a car but Stan, whom I eventually met and closed the deal with, I felt was extremely helpful and honest about the car. I was interested in two different cars at first and finally decided on a Subaru Outback. The perfect car for me. I am very pleased with the experience and my new car. Thanks for everything. 5 stars from me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tilley Motor Company

Great experience dealing with Stan Anthony. Very personable and answered every question we had and volunteered information about the car we didn't think to ask. It was the fastest I have every purchased a car at any dealership in my 40 years of car buying. I would buy another car from Stan.

Tilley Motor Company

Great experience dealing with Stan Anthony. Very personable and answered every question we had and volunteered information about the car we didn't think to ask. It was the fastest I have every purchased a car at any dealership in my 40 years of car buying. I would buy another car from Stan.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent salesmen not pushy

Stan and Richard were very helpful in locating a cargo van that met our needs.They made sure we were happy with our purchase. They replaced the windshield in the van that had a crack in it.They are not pushy salesmen like a lot dealerships I have experienced over the years.Straight and honest about selling,no tricks.I would highly recommend them to anyone looking for a quality used car or truck.

Excellent salesmen not pushy

Stan and Richard were very helpful in locating a cargo van that met our needs.They made sure we were happy with our purchase. They replaced the windshield in the van that had a crack in it.They are not pushy salesmen like a lot dealerships I have experienced over the years.Straight and honest about selling,no tricks.I would highly recommend them to anyone looking for a quality used car or truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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