Reviews
Amazing salesman
I purchased a Kia Forte GT line sporty blue last week. Jason D was my salesman. From start to finish he was amazing. Everything he said was straight forward so there were no surprises when it came time to do the paper work and leave a down payment. He stayed with me from start to finish up until I pulled away. I highly recommend Island Kia and Jason.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Enjoy your new Kia Forte GT. We appreciate your kind words!
Excellent Salesperson at Island Kia.
Recently purchased a car at Island Kia. Our salesperson was Vincent Macaluso. Vincent was very professional and helpful. He paid attention to what we wanted and needed. We got the exact vehicle we wanted. Vincent was honest, courteous and low pressure. Given the current situation I believe that Vincent got us a very fair deal. I wouldn’t hesitate to recommend him to anyone looking for a new Kia.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Mark for your raving review about Island Kia and Vincent! We hope you enjoy your new Kia! Island Kia (855) 637-9146
Wow what an easy seamless experience.
Wow what an easy seamless experience. I dealt with Kim and Maria and they were both amazing. Will never shop for another car anywhere else. Thanks Island Auto Group!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5-star review! We appreciate your kind words and look forward to working with you again. Island Kia (855) 637-9146
Great experience with Tay with the buying process...
Great experience with Tay with the buying process everything was quick in and out and provided excellent service and pricing on car we wanted even with shortages. Shout out to enyjah as well for customer success help
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nj Kishan, We are happy to hear about your all around pleasant experience! Our team does their best to make sure every customer is happy and leaves satisfied. We strive to build a relationship with every customer that way you never feel pressured to buy! We are so thrilled to hear that you had a great time at our dealership! Enjoy your new car and if you have any questions or concerns, don't hesitate to contact us! Island Kia (855) 637-9146
Was not helpful. Went to see and text drive a used car....
Was not helpful. Went to see and text drive a used car. It was hit in the front and back which was not disclosed prior. Would not negotiate a price. In fact, tried to add to the price because it wasn’t certified. SMH.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We apologize for an unsatisfying experience with our team here at Island Kia. Please contact us at your earliest convenience so that we may better understand the situation and resolve any outstanding issues.
Very fast and easy not much of a haggle the price was...
Very fast and easy not much of a haggle the price was right Kimberly was very helpful no stress ,Give them a shot ask for Kimberly she was great to deal with....Thank you Island Kia.....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our staff does a wonderful job at building a relationship with every customer. We are pleased to hear of your successful experience! Hope to see you in the near future.
Worst service ever
I’m not sure if all these reviews are paid for because these guys actually suck. Worst company and rude people ever. Lazy and unreliable. Fake to you in your face just to get all your money. Worst service department I have ever dealt with. I understand we’re in a middle of a pandemic but Island kia isn’t the only one going through it!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We apologize that you had a terrible experience with our service department and you’re disappointed. We never wish to leave our clients unsatisfied with our services. While we do appreciate the feedback, we realize that your time is valuable and would like to extend our regret. Feel free to reach out to us so that we can fix any issues and guarantee that other customers do not share the same experience.
Island Kia on Staten Island has been great. For years now...
Island Kia on Staten Island has been great. For years now Vincent Crispino the mngr is excellent with his inventory and experience. What a place
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star rating! We appreciate that you took the time to leave us a positive review. Our team does their best to make sure every customer leaves happy. If there is anything more we could do for you, let us know!
Vincent Macaluso made buying a Kia a great experience....
Vincent Macaluso made buying a Kia a great experience. He answered every question I had patiently and quickly. He knows what he is doing and he does an excellent job including directions for getting back home to Manhattan. He made this as easy as possible in the middle of the COVID-19 problems. Completely honest, straightforward, and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star rating! We appreciate that you took the time to leave us a positive review. Our team does their best to make sure every customer leaves happy. If there is anything more we could do for you, let us know!
Great service, friendly staff, knowledge mechanic
Both the service advisor and her boss took extra time to test drive my car to resolve the passenger side alarm issue. I appreciate that
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback! We are pleased to hear how well you enjoyed yourself. Our staff does a brilliant job at taking care of our customers. Let us know if we may be of further assistance.