Island Subaru

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
434 lifetime reviews. Includes reviews from DealerRater.com

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  • 5.0 out of 5
    April 26, 2021

    Dennis was a great tech and was able to answer all my car questions, as this is the first car I've ever owned. Great service and quick turnaround times

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    Dealer Response

    Hi Mitzi, we're happy you found our staff to be so supportive during your experience here at Island Subaru. We look forward to your next visit! Take c...are!

  • 5.0 out of 5
    March 23, 2021

    Professional helpful very accommodating makes dealing with servicing a pleasure

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    Dealer Response

    Hi Teri, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

  • May 7, 2017

    Daylin as my sales representative. She is the consummate professional: knowledgable, attentive, and prompt with help. Moreover she is highly personable,... down to earth, and polite. This is a second career for her and she is new at doing it, but you would never know it. Her people skills are un matched by anyone in the industry we have ever met and interacted with. She is a keen problem solver as well which came into play after some problems took place with the sale and some service needs as well. I was also impressed with managerial support as well. Again the managers were responsive, non patronizing, and informative. Thank you Island Subaru and Daylin!

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    Dealer Response

    Thank you so much for your great review! Glad that Daylin and the rest of our team were able to assist you. Thanks for being a part of the Island Suba...ru family!

  • 5.0 out of 5
    January 21, 2021

    Staff is friendly and knowledgeable. I always come to Subaru for the best service.

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    Dealer Response

    Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    March 29, 2020

    Your pick up service in this time of Corona and how quickly repairs were completed. Keeping me updated as to what services my car needed.

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    Dealer Response

    We appreciate that you took the time to leave us a review. Our team does their best to make sure every customer that comes in is taken care of. Let us... know if there is anything more we could do for you!

  • 5.0 out of 5
    March 18, 2020

    Despite all of the chaos caused by the current outbreak of COVID-19, Joshua Mendez made sure that all of the recalls that had to be done on my car, were... done. Everyone was really overwhelmed, including him, since he and the service manager (Bessa) were the only ones "manning the fort", but still, Joshua made sure that I was taken care of and was a man of his word. Thank you so much for everything, Joshua.

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    Island Subaru

    First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to ...every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Joshua assisted you in such a detailed and customized manner. Give us a call if you have any further questions!Regards, Dana Mattiello - dmattiello@kinggroupllc.com

  • 5.0 out of 5
    March 16, 2020

    Fast and efficient user friendly service. Desk person was helpful and knowledgeable and didn't try to upsell me. I feel confident about the service

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    Dealer Response

    Raphael, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive revie...w. We hope to be of service to you again in the future. Best wishes, Island Subaru

  • 5.0 out of 5
    March 11, 2020

    The staff was very welcoming and professional. Thanks Dennis for all the help. I would definitely vouch for this dealership and spread awareness for... them when the opportunity presents itself. I've dealt with other subaru dealerships and although they were professional, none of them compared to how well they performed and how welcoming they were. They were quick, informative, and understanding. You guys are great.

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    Dealer Response

    Rafael, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will b...e more than happy to assist you! Safe travels!

  • 5.0 out of 5
    March 10, 2020

    I have been using this service since 2004 and I have been completely satisfied. I would highly recommend them to my family and friends.

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    Dealer Response

    Thomas, thank you for your kind words! We're happy we could help. Thank you so much for choosing Island Subaru as your first choice for service!

  • 5.0 out of 5
    March 10, 2020

    Our sales rep was very professional, patient and knowledgeable. He answered all of our questions and was very attentive. He worked very hard to help... us find a car and a deal that suited our budget and our lifestyle.

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    Dealer Response

    Teresa, we're happy you found our staff to be so supportive during your experience here at Island Subaru. If you have any additional needs or question...s, we will be more than happy to assist you! Safe travels!

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