Reviews
Write a reviewWeasels. Buyer beware!
Kept changing terms re repairs before purchase. Owner/manager told me that whatever the salesman had told me didn't matter and wasn't true. "He's just a salesman." Refused to put anything in writing. Didn't seem very interesting in making a sale even though I was clearly interested in purchasing the car and indicated I would pay cash. Are used cars really their business?
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
2011 Toyota Camry SE
Got to say this dealership is great I recently purchase a 2011 Toyota Camry SE with 76,137 miles on it. Vehicle drives great no complain I traded my 2007 Mercedes Benz ML 350 with 126,000 miles on it and Sussex Auto Group dealer made my transaction smooth I came in and purchase vehicle and walk out in just 1 hour..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy Customer
I had never heard of Sussex Auto Group before until I bought my first car from them. I read the reviews and they seemed good, they can be trusted!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great to work with.
Arthur and Andrew are great to work with. The car was represented just as they described. I could not have had a better experience. Love these guys and love my SRX. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a car
purchased a car there and am happy I didn't have any issue with them there as all. Ivan was a gentlemen about the sale he made it clear before even signing the deal that its a "as is sale". Unlike some others who say it after the check is cashed. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Volvo
I found this car dealer on cars.com and went far out of my way to see a specific car, which I purchased. This was less than 2 weeks ago, and I'm having minor maintenance done on the vehicle, which I expected when I bought it. I haven't driven it much yet, but it was a great deal and checked out well with my mechanic. The purchasing experience was easy and hassle free. They were very accommodating. If the car performs well going forward, I would go back to them in the future. Cars.com is pretty cool!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great straightforward Experience
These guys are quality people to deal with. They stand behind their cars. I purchased a 2012 Toyota Camry for a fair price and the experience was hassle free. No special pricing or internet pricing gags that I have run into at dealerships, the price listed on the site was the price paid plus customary fees. There is no manager behind the curtain here and no haggling. Just courtieous service and a no nonsense experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My Review of my Toyota Camry Purchase
I was looking for a used Toyota Camry and found the best priced car in the best condition from Sussex Auto Group. I called for an appointment and after test driving, the car was exactly as described and the only thing the car needed was gas. I am very happy with the quality of service and especially with my new car. We agreed on a very reasonable price and I was even able to take the car the same day. I would highly recommend this car dealer to anyone who is interested in buying a good car for a great price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great car! warranty!
Great car, good trusted dealer! Thanks for my audi a6
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase