Reviews
I own a 2015 Cayenne diesel.
I own a 2015 Cayenne diesel. This is my second visit to Gaudin of Las Vegas service department. Erica King is my service advisor and she has always been upfront and very honest with what the shop is going to do. This last visit my car was in limp mode. I had to tow it to the dealership to get it fixed. They were able to diagnose the problem Get it handled and call me that they were test driving it for two days before they were going to let it go to me. They wanted to make sure that it was done before I drove the 200 miles to get it. That is Service above and beyond in my opinion Thank you Erika and Gaudin Las Vegas service team. While I was there, I met Tim Kham, The general manager and he was a wonderful help as well. Five stars for these guys and this is where I will always come back even though it’s quite a distance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brian, Thank you for choosing Gaudin Porsche and for sharing your review of your experience with us. Your feedback means a lot to us, and we're thrilled to hear about your positive experience with our service department and Porsche Centre. We have shared your feedback mentioning both Erika & Tim with our executive team, and your trust in our service department is greatly appreciated. We understand that entrusting your Porsche to us is a significant decision, and we're flattered that you chose us for your automotive needs. Once again, thank you for allowing us to continue to serve you, and we're genuinely touched by the generous rating you've awarded us. We value you as a guest and look forward to providing you with exceptional service in the future. Wishing you safe and enjoyable journeys ahead, Jay - Guest Experience
Well, I tell it as it is and my review is spot on to my personal experience. Again, I live in Ivins Utah, and it's 2 hours away. I have no problem with making the trip for service and maybe sales one day when I need to.
Excellent service by tbe dealership.
Excellent service by tbe dealership. John was very welcome and assured I was well informed throughout the serving.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Gaudin Porsche and for sharing your review of your experience with us. Your feedback means a lot to us, and we're thrilled to hear about your positive experience with our service department and Porsche Centre. We have shared your feedback mentioning John with our executive team, and your trust in our service department is greatly appreciated. We understand that entrusting your Porsche to us is a significant decision, and we're flattered that you chose us for your automotive needs. Once again, thank you for allowing us to continue to serve you, and we're genuinely touched by the generous rating you've awarded us. We value you as a guest and look forward to providing you with exceptional service in the future. Wishing you safe and enjoyable journeys ahead, Jay - Guest Experience
Thank you for your most recent inquiry at Gaudin Porsche
Thank you for your most recent inquiry at Gaudin Porsche of Las Vegas. I trust by now that our Team has answered all of your questions and has provided you with all the necessary information to make a well-educated decision. Our primary objective is to earn your trust by delivering you a memorable experience all while treating you with the dignity and respect you deserve. We consider each of our guests as an individual and try our best to adapt our offers to your special needs; whether you're a first-time guest and new to Porsche, or a long-time family member of Gaudin Porsche of Las Vegas. If you'd like to share your experience with us, please don't hesitate to contact me directly. Eric West Sales Manager Gaudin Porsche of Las Vegas I made a offer on a 13yr old Jaguar xkrs , Guadin countered , I countered and price was agreed to. I waited for your shop report and a video of any and all paint corrections. At some point someone I am sure the other POTENTIAL buyer was told thier was a cash offer and they bettered my offer and was sold from under me. OBVIOUSLY THERE WOULD HAVE BEEN MONEY MADE ON MY OFFER. WHERE IS THE INTEGRITY. WITHOUT MY CASH OFFER YOU COULD NOT AND MAYBE NOT RECEIVED A BETTER OFFER AND CERTAINLY COULD HAVE SOLD FOR LESS. I SEE THIS AS TOTAL GREED. YOU PROBABLY SHOULD REWRITE YOUR RESPONSE TO POTENTIAL; CLIENTS Our primary objective is to earn your trust by delivering you a memorable experience all while treating you with the dignity and respect you deserve. THIS STATEMENT IS FAR FROM THE REALITY AT GAUDIN PORSCHE Raymond C. Piacquadio
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Raymond, I apologize we failed to deliver you a favorable experience during your most recent contact with our Porsche Centre. Gaudin Motor Co. has been in business for over 100 years and has been built on a solid foundation of serving our community and providing the highest levels of customer service. The vehicle you inquired about was very unique, a low miles XKR which was sure not to last very long. I did review your folio and the Brand Ambassador did text and forward you photos and videos that you requested (in a timely manner, including texts up to 11pm on the weekend). I realize making a large purchase remotely can come with a number of questions and in this case another guest who was just as interested in the car decided it was the right vehicle for them and committed to purchase ahead of you. It's certainly unfortunate. I can share with you that we did attempt more than once to get in contact with you to ensure you didn't miss out, unfortunately we didn't hear back and we proceeded with the guest that responded. I can assure you that transparency, trust & integrity is paramount in our business and part of the foundation in which our company was founded. It's regrettable that we were unable to execute this transaction to your satisfaction and we hope that accept my sincere apologies. YouRS in Service...jay
My service advisor is Kevin.
My service advisor is Kevin. I can always count on him to give first class service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kelly, Thank you for choosing Gaudin Porsche and for sharing your review of your experience with us. Your feedback means a lot to us, and we're thrilled to hear about your positive experience with our service department and Porsche Centre. We have shared your feedback mentioning Kevin with our executive team, and your trust in our service department is greatly appreciated. We understand that entrusting your Porsche to us is a significant decision, and we're flattered that you chose us for your automotive needs. Once again, thank you for allowing us to continue to serve you, and we're genuinely touched by the generous rating you've awarded us. We value you as a guest and look forward to providing you with exceptional service in the future. Wishing you safe and enjoyable journeys ahead, Jay - Guest Experience
The Gaudin Porsche of las vegas was excellent.
The Gaudin Porsche of las vegas was excellent. The salesman got my payment just below $600.00. Will definitely recommend to a friend.. hands up to the Porsche team. 👍
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cam, We are grateful that you chose Gaudin Porsche and took the time to share your review with us. Your feedback means a lot to us. I've forwarded your feedback to our Executive team. It's always fantastic to hear when our team members make a positive impact on our guests like yourself. Congratulations on purchasing your new vehicle. You'll undoubtedly enjoy countless memorable miles in it. We are here to support you throughout the journey and anticipate many more miles together. Thank you again for entrusting us with your business. We are truly honored that you've chosen the Gaudin Porsche family. I wish you nothing but the best in your adventures! Happy Motoring, Jay - Guest Experience
Erika was very thorough and polite.
Erika was very thorough and polite. Gaudin Porsche really took care of me….Their service is impeccable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Gaudin Porsche and for sharing your review of your experience with us. Your feedback means a lot to us, and we're thrilled to hear about your positive experience with our service department and Porsche Centre. We have shared your feedback mentioning Erika with our Executive team, and your trust in our service department is greatly appreciated. We understand that entrusting your Porsche to us is a significant decision, and we're flattered that you chose us for your automotive needs. Once again, thank you for allowing us to serve you, and we're genuinely touched by the generous rating you've awarded us. We value you as a guest and look forward to providing you with exceptional service in the future. Wishing you safe and enjoyable journeys ahead, Jay - Guest Experience
Erika King is an exceptional representative of your
Erika King is an exceptional representative of your company, smart , attentive, & easy to work with 😎👍‼️
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Gaudin Porsche and for sharing your review of your experience with us. Your feedback means a lot to us, and we're thrilled to hear about your positive experience with our service department and Porsche Centre. We have shared your feedback mentioning Erika with our Executive team, and your trust in our service department is greatly appreciated. We understand that entrusting your Porsche to us is a significant decision, and we're flattered that you chose us for your automotive needs. Once again, thank you for allowing us to serve you, and we're genuinely touched by the generous rating you've awarded us. We value you as a guest and look forward to providing you with exceptional service in the future. Wishing you safe and enjoyable journeys ahead, Jay - Guest Experience
Outstanding customer service.
Outstanding customer service. Erika King was the best. She took great care of me and my car. She was very knowledgeable and knew exactly what my car needed. She is super sweet and arranged a ride for me to get home as my vehicle had to stay overnight. I highly recommend Gaudin Porsche for all you Porsche needs. Definitely my go to dealership. Thank you Erika 🤩
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Gaudin Porsche and for sharing your review of your experience with us. Your feedback means a lot to us, and we're thrilled to hear about your positive experience with our service department and Porsche Centre. We have shared your feedback mentioning Erika with our Executive team, and your trust in our service department is greatly appreciated. We understand that entrusting your Porsche to us is a significant decision, and we're flattered that you chose us for your automotive needs. Once again, thank you for allowing us to serve you, and we're genuinely touched by the generous rating you've awarded us. We value you as a guest and look forward to providing you with exceptional service in the future. Wishing you safe and enjoyable journeys ahead, Jay - Guest Experience
I scheduled an appointment 2-3 months in advance for
I scheduled an appointment 2-3 months in advance for service related to several recall campaigns. I dropped my car off and it sat on their lot for 2 weeks and no work was completed. I was repeatedly told they were waiting on a technician to be available -- but that's the whole purpose of the appointment. The appointment is supposed to reserve the technician for my vehicle. Finally picked my car up after 2 weeks because Gaudin couldn't complete the work and I will have to take my vehicle elsewhere. Contacted corporate. Very unsatisfied. Cannot recommend Gaudin Porsche.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I travel the country with my Porsche and have had the
I travel the country with my Porsche and have had the opportunity to visit many different dealerships along the way. Gaudin Porsche has been the most honest, helpful and friendly of them all. No pushy sales trying to up sell me on extra parts, which I experienced in the past. My key was almost broken, so my service manager, Keyan gave me a new one at no cost. In Arizona I didn’t have a very good experience, and was told something different than what was needed for my Porsche. Keyan made some calls and helped me find out exactly what was needed now and future service. Gaudin really go above and beyond to help. I can’t say enough good things about this amazing location.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Krista, Thank you for choosing Gaudin Porsche and for sharing your review of your experience with us. Your feedback means a lot to us, and we're thrilled to hear about your positive experience with our service department and Porsche Centre. We have shared your feedback, mentioning Keyan with our executive team, and your trust in our service department is greatly appreciated. We understand that entrusting your Porsche to us is a significant decision, and we're flattered that you chose us for your automotive needs. Once again, thank you for allowing us to continue to serve you. We're genuinely touched by your generous rating. We value you as a guest and look forward to providing you with exceptional service in the future. Wishing you safe and enjoyable journeys ahead, Jay - Guest Experience