Reviews
Write a reviewThis is THE WORST place to buy any type of car you want.
This is THE WORST place to buy any type of car you want. They start off as friendly people but once you buy any type of vehicle they backstab you, Do NOT buy their extended warranty or any type, Its only a way to take money away from you. They tell you all these great things about this warranty but once you start having issues they will just ignore you. I bought a 2020 Chevy silverado in just december and started having issues a month later, We took it to the actual Chevy dealership and the transmission was messed up, and we had to give our truck to chevy and get a new one since the transmission problem would never be fixed back to normal, Then we call this dealership to see if we can cancel the warranty and get our money back since this warranty was not going to help us at all and the lady just kept saying "We cant give money back since the car isnt placed as a total lose" which is dumb, We then told her it was dumb and that they were scammers and she just shrugged it off and said that it was our fault and that they were staying with the money. Dont buy from this place this is the worst dealership and sell you cars that are about to break down and then play dumb when it does.
This is THE WORST place to buy any type of car you want.
This is THE WORST place to buy any type of car you want. They start off as friendly people but once you buy any type of vehicle they backstab you, Do NOT buy their extended warranty or any type, Its only a way to take money away from you. They tell you all these great things about this warranty but once you start having issues they will just ignore you. I bought a 2020 Chevy silverado in just december and started having issues a month later, We took it to the actual Chevy dealership and the transmission was messed up, and we had to give our truck to chevy and get a new one since the transmission problem would never be fixed back to normal, Then we call this dealership to see if we can cancel the warranty and get our money back since this warranty was not going to help us at all and the lady just kept saying "We cant give money back since the car isnt placed as a total lose" which is dumb, We then told her it was dumb and that they were scammers and she just shrugged it off and said that it was our fault and that they were staying with the money. Dont buy from this place this is the worst dealership and sell you cars that are about to break down and then play dumb when it does.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I was searching for a Porsche Cayenne, saw the perfect
I was searching for a Porsche Cayenne, saw the perfect one at IDrive Utah. I contacted them, spoke to Bronson and quickly determined that these guys were really nice people and great to work with! After agreeing on a purchase price, Bronson got the buying process going and helped me sort through shipping options to Washington DC. Everything went smoothly and quickly, with all “paperwork “ handled online the same day and we were able to coordinate a next day shipping service as well. Then came hurricane Helene and trouble for family in N.C. It quickly became apparent that family came first an I had to prioritize their well being so, I connected with the company owner Nate and he was super understanding and gracious enough to cancel/refund my purchase price! The super high quality service, combined with recognition of my situation-that’s awesome and very much appreciated! Given an opportunity, I will definitely do business with IDrive Utah again and I highly recommend these guys to anyone looking for great people to work with! Thanks to everyone at IDrive Utah!
I was searching for a Porsche Cayenne, saw the perfect
I was searching for a Porsche Cayenne, saw the perfect one at IDrive Utah. I contacted them, spoke to Bronson and quickly determined that these guys were really nice people and great to work with! After agreeing on a purchase price, Bronson got the buying process going and helped me sort through shipping options to Washington DC. Everything went smoothly and quickly, with all “paperwork “ handled online the same day and we were able to coordinate a next day shipping service as well. Then came hurricane Helene and trouble for family in N.C. It quickly became apparent that family came first an I had to prioritize their well being so, I connected with the company owner Nate and he was super understanding and gracious enough to cancel/refund my purchase price! The super high quality service, combined with recognition of my situation-that’s awesome and very much appreciated! Given an opportunity, I will definitely do business with IDrive Utah again and I highly recommend these guys to anyone looking for great people to work with! Thanks to everyone at IDrive Utah!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome truck and pleasant buying experience
Just purchased a 2023 Ford Raptor with 37 Performance Package from IDrive UT. I looked all over the country for one of these and they had exactly what I was looking for. From the first day I called him, Luis was great to work with and he was incredibly knowledgeable about the truck. No sales pressure and he enthusiastically accommodated all my requests. I flew in from Denver and was in and out of the dealership within an hour. I highly recommend iDrive and Luis for an easy buying experience. I would buy again from iDrive without hesitation! Matt C. - Denver, CO
Awesome truck and pleasant buying experience
Just purchased a 2023 Ford Raptor with 37 Performance Package from IDrive UT. I looked all over the country for one of these and they had exactly what I was looking for. From the first day I called him, Luis was great to work with and he was incredibly knowledgeable about the truck. No sales pressure and he enthusiastically accommodated all my requests. I flew in from Denver and was in and out of the dealership within an hour. I highly recommend iDrive and Luis for an easy buying experience. I would buy again from iDrive without hesitation! Matt C. - Denver, CO
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Insanely overpriced
Most over priced dealership in the western US. They throw a lift and some wheels on a truck and raise the price $15,000. Save your time and money and go somewhere else.
Insanely overpriced
Most over priced dealership in the western US. They throw a lift and some wheels on a truck and raise the price $15,000. Save your time and money and go somewhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Troy was great
Troy was great and did everything he could for us. Saying that there were a few things that iDrive could’ve done better! The bed cover had a hole in it and wasn’t aligned correctly. The alignment was an easy fix, no problem, but for a custom truck shop I was surprised the bed cover was in the condition it was. Also the interior of the truck could’ve been cleaner. Overall, I am very happy with my truck purchase from iDrive and when I am in the market for a truck in the future will definitely look there first!!
Troy was great
Troy was great and did everything he could for us. Saying that there were a few things that iDrive could’ve done better! The bed cover had a hole in it and wasn’t aligned correctly. The alignment was an easy fix, no problem, but for a custom truck shop I was surprised the bed cover was in the condition it was. Also the interior of the truck could’ve been cleaner. Overall, I am very happy with my truck purchase from iDrive and when I am in the market for a truck in the future will definitely look there first!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
Really quick service and the car was in great shape. Very honest and upfront people and Troy was great to work with. A very pleasant experience.
Great Service
Really quick service and the car was in great shape. Very honest and upfront people and Troy was great to work with. A very pleasant experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing Customer Experience
I cannot even begin to explain the amazing customer experience and service I received when purchasing my vehicle from iDrive. They have went out of there way to make the buying experience as easy as possible. From the first class service and picking me up at the airport to a loaner while they finished up getting my vehicle perfectly detailed and filled with gas. These guys are first class and their office and employees exemplify this is every way. I would highly recommend them for any vehicle purchase made.
Amazing Customer Experience
I cannot even begin to explain the amazing customer experience and service I received when purchasing my vehicle from iDrive. They have went out of there way to make the buying experience as easy as possible. From the first class service and picking me up at the airport to a loaner while they finished up getting my vehicle perfectly detailed and filled with gas. These guys are first class and their office and employees exemplify this is every way. I would highly recommend them for any vehicle purchase made.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Worked with Bryan, it was a quick and easy process. He made us in and out faster than any other car buying I’ve had. Thanks I love the truck!
Great experience
Worked with Bryan, it was a quick and easy process. He made us in and out faster than any other car buying I’ve had. Thanks I love the truck!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Experience
Love my new GMC! The guys over at Idrive were very friendly and helpful when going over the buying process. I was a little skeptical about the Undercoat but when I understood how useful it could be in the future It all made sense. Freddy and Jordan were incredible and I recommend everyone to check them out!
Best Experience
Love my new GMC! The guys over at Idrive were very friendly and helpful when going over the buying process. I was a little skeptical about the Undercoat but when I understood how useful it could be in the future It all made sense. Freddy and Jordan were incredible and I recommend everyone to check them out!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
Jordan was a great help when my wife and I went in looking for car. He listened well to what we really wanted/needed and made suggestions that were reasonable, helpful, and honest.
Great Service
Jordan was a great help when my wife and I went in looking for car. He listened well to what we really wanted/needed and made suggestions that were reasonable, helpful, and honest.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase