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Extremely Smooth Process
Anthony immediately responded to my initial online inquiry. I needed to map out a big trip to get to the dealership from the Vineyard. I had a list of questions and concerns for Anthony before making the voyage. He addressed every concern individually and gave me a great consideration for my trade sight unseen. I received a easy walk through process on the credit app making it quickest experience I’ve ever had once arriving at the dealership. I highly recommend James Motors for high quality cars with professional sales team.
Poor salesman. After 10 emails and 4 phone contacts, agreed upon price, car was sold to another, without making contact with Internet buyer, and zero option to solidify purchase upon contact by Internet buyer, offering to hold the vehicle, with a deposit. Would be very wary of dealer...somewhat shady.
The buyer had 3 days from first contact on Oct 20th to leave a deposit and secure the vehicle. We had 2 phone calls and 6 total emails were exchanged discussing terms of a potential deal. This was not their first car purchase and were familiar with the process and were also well versed in internet buying, as they lived 600 miles away. Any type of sale, whether it be retail, auto, etc., are on a first come first serve basis, and a monetary deposit is required to hold for a 48 hour time period. At NO point did the buyers ask to leave a deposit to secure the vehicle. Deposits are also 100% refundable. The buyers credit application was not received until Friday morning by which time a new buyer had already placed a deposit on the vehicle, and moved forward with the purchase. At James Motors Inc we pride ourselves on continued high quality customer service. Best, Owner, James Motors Inc
Recommend without hesitation
I spoke directly with Anthony regarding a very specific year, model, options, and color that I was looking for. It only took him a couple days to find exactly what I was looking for. The mileage was lower, the price was better, and the condition was superior than others I had test driven at other dealerships. Well worth the drive from Boston.
So happy to have found James Motors
My husband and I went to numerous dealerships looking for a specific car. After visiting dealer within a 50 mile radius, we expanded our search and are so happy that we did. James Motors was a 115 mile drive which turned out to be worth every mile. Anthony agreed to meet us at the dealership on a Sunday morning to look at the car and take it for a test drive. We got to the dealership slighly earlier which allowed us the time to do a walk around of the exterior. We actually talked about how clean all the cars looked on the lot (much larger dealerships we visited had cars on their lot with trash still inside the cars), Anthony showed up on time, put the dealer plate on and allowed us to go for the test drive alone. Anthony was extremely friendly, professional, and so easy to deal with. No negotiation struggle, no sales pitch, just an all around great conversation and purchase agreement. Due to living so far away, he again agreed to meet us to pick up the car on Sunday morning. The car was in his shop all shined up and ready for us to pick up. There's no question as to whether we'll buy another car from Anthony. He will now be our first call when we're searching.
Very happy with our vehicle
We purchased our 2015 Ford Explorer and are very happy. The service was great from start to finish. We will definitely go back when the time comes to purchase our next car!!
Cadillac Escalade purchase
I usually always buy my vehicles from bigger dealerships. I trade in my vehicles every 3 years. James Motors had the vehicle I wanted. I stopped in with my trade and in 15 Minutes we struck a deal. Anthony has a very straightforward approach. No hassle, no games...small dealerships for me I normally steer clear of. It was a great experience! Not only that... Anthony delivered the vehicle To my wife as a surprise. It’s nice to find a company that you can trust. I highly recommend.
2009 Mercedes Benz CLK350 Convertible
Called the Dealership about a 2009 Mercedes CLK350 Convertible and talked to Anthony McDowell the owner. I told him to be honest with me about the condition of this car because I am in Portland Maine and did not want to make the long drive if the car was not excellent. I made the drive and the car was in better condition then I anticipated. After meeting Anthony and seeing that he was honest & trustworthy a Stand Up Guy I purchased this car. He also made arrangements to have the car shipped to Maine at a lower cost then I had gotten. He is a very easy person to deal with and I complement him on the way he runs his business.
Extraordinary Customer Service
Great Customer Service by Anthony! All-around great buying experience and would recommend his dealership to anyone in the market for a car.
Pleasant Car Experience
A drunk driver totaled my car and I was uneasy about buying another. Anthony from James Motors could probably tell but still strive to make my customer experience great. Anthony was more than willing to help and work with me on his Sundays. Each time we meet, he was very well mannered, respectful and never pushy. When we spoke of financing he was well knowledged and upfront about pricing, fees and what he can offer. He offered a better deal than my own credit union. When financing through James Motors, Anthony kept his word and looked through the car with his mechanic at no cost. Also, he took care of the loan, car insurance and reregistration with no hassle to me. Anthony from James Motors builds on quality of cars and customer experience. Even if it is small lot, their cars are based on their actual value. Purchasing with James Motors has been a blessing and I highly recommend buying a car through them.