Royal Family Motors

2.3 out of 5 2.3
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 9:00 AM - 5:00 PM

Royal Family Motors Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

9:00 AM - 5:00 PM

Tuesday

9:00 AM - 5:00 PM

Wednesday

9:00 AM - 5:00 PM

Thursday

9:00 AM - 5:00 PM

Friday

9:00 AM - 5:00 PM

Saturday

9:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2018

Welcome to The all new Royal Family Motors!

...


We strive to provide you with the best car buying experience possible. Our experienced sales professionals are here to make sure that you are able to find the car you deserve. We have built strong relationships with all kinds of lending sources which allows our customers to get financed no matter their credit situation. So, if you are rebuilding your credit or looking for a reliable affordable vehicle, Royal Family Motors is here to help. Have a car to sell? Stop in for an appraisal. Don't see what you are looking for? Give us a call. New for 2019 KYMCO powersports! Call or stop in today!

"Royal Family Motors Belden! Where you don't have to pay a King's ransom to be treated like royalty!"

Reviews

2.3 out of 5 2.3
55 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 29, 2019

    That lady in the service department should not be in customer service. So rude. Messed up my vehicle more than when it was brought in and raised my hourly... rate for making it right. Yep, I had to pay again. We will not be going back.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 1, 2019

    If you do go here, make sure you read all of the paperwork and don't let them switch things around on you because they will try. They "forgot" to have... my boyfriend and I sign some of the paperwork. When we came in to sign the final papers, we realized they had changed the original payment we had agreed upon which increased the overall cost to an additional 2,000 by the end of the lease. When we told them this was not the amount we all agreed and signed upon, they told us some made up story how it was the banks fault and this was our new price. After explaining how this was not okay and we would not be paying the extra money, Royal apparently "worked it out with the bank" and we kept the original price. Sounds believable, right? They also messed up a number of other things during the process and were unprofessional through the whole experience. I do not recommend buying a car from them

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi, Sarah! First, thank you for giving us the opportunity to work for you. Second, I'd like to look into this further for you, make sure everything w...as explained correctly and if there's anything I can do to help make this a better experience for you. Please call me at 330.834.2886 ext. 320. Look forward to hearing from you!

  • 5.0 out of 5
    August 27, 2019

    Sam and tray is the best salesman. Pleasure to buy a car from him. Thanks royal family motors... I recommend him.Thank you Royal Family Motors

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 27, 2019

    We had a great car buying experience. Sam took good care of us. We had a repair we found was needed after the sale and it was fixed quickly and with no... hesitation. I love my car!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 19, 2019

    DO NOT BUY FROM HERE I only had my car for 3 months the first month I had my car to check engine light came on now I live in Akron so I have to drive all... the way to Canton just for him to tell me there is nothing wrong with my car in for him to clear the code now I go to school for auto technician automatically I knew the check engine light what's going to pop back on I know on some cars the check engine light pops and there could be nothing wrong with your car but I knew for a fact there was something wrong with my car just from how it was running so after I left from there the check engine light pop back on 2 days after and I know three other people that have bought from them and said the same thing has happened I have been calling every time I call I get a voicemail leave a voicemail no one have reach back out to me today I called talk to someone she said oh well is after 30 days so anything is wrong with the car you have to pay for it I've been calling since about three weeks after I bought this car how is it did I buy a 2005 Chevy Cobalt and have no problems for a whole year really didn't have to put any work into it but a or change and some tires but buy a 2016 Nissan from them and now 3 months later my car is moving slow up hills need new brakes pudding just breaking down slowly by slowly

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 19, 2019

    Had an amazing experience buying a car through them! I had to pleasure of having Justin as my sale associate!! He made it enjoyable to find a car the fit... what I was looking for! He was very passionate about what he was doing and didn’t skip any steps in assuring I had the best car possible for me! Would definitely go there again!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 18, 2019

    Without knowing the condition, year, make or model, I was told over the phone that they would accept my vehicle as trade with one of theirs. I get their... and spend 1 hour waiting on salesperson to enter the simplest information. He had us look around the lot saying we'd be driving a "new" car home. After wandering the lot and going back in and waiting another 2 hours we're told the finance manager was too busy to finish application and he would call the following day. I never heard from him so I called and get told he's on vacation. A couple days later I was in their neighborhood for work and out of curiosity sake stopped in, asked how his vacation was, his reply " I haven't been on vacation for over a year" Never heard anything out of these people since first visit.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 9, 2019

    This was the most horrible experience I had at a dealership. They have false advertising. They said no credit check but then ask for a credit check. Also... I never even seen the car I wanted that was advertised they said he wasn’t there. It probably was never there. Bad communication.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    June 21, 2019

    A little slower buying process than what I am used to, but they had a great 2017 F-150 that I liked. They procured financing, and handled everything.... I had a small issue with the truck after taking it off the lot. I called in and asked that they fix the window, and Scott and Matt in service set me an appointment and handled it promptly. Would definitely recommend to friends and family.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 8, 2019

    Terable place to shop all liars dudnt follow thru. Worst place ever. I supplied pay stubs W2s nd more nd they never have an answer . told them to shread... my paper nd kiss my butt. John z

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
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