Royal Family Motors

2.7 out of 5 2.7

Reviews

2.7 out of 5 2.7
66 lifetime reviews.

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  • 1.0 out of 5
    January 31, 2021

    me and my husband stood around for 10 min till someone finally helped us. Then they wouldnt tell us the price of the vehicles we wanted to look at till... they got all our info so they could up the price of them. We looked around when we pulled in and the 2 that we were coming to look at were not even on the lot. will never return and will never recommend to anyone else.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 22, 2021

    My uncle and I were conned into sham financing. They told us that we could Finance it now and after several payments the bank would Finance it in my name.... That was a lie. Farmers says they have no Arrangements like that. 5 months and no memorandum title. Don't walk, run away from these people.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    December 22, 2020

    Will never buy a car there again put to much money into it already. Been trouble since day one.think they rushed my daughter for that car

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    December 3, 2020

    I came in a week ago after speaking to a salesman all day about needing a reliable car he assured me he had a very reliable car i got their paid every... dime i had drove it home to see the headlights didnt work the 02 sensor was bad the tranny is slipping and a wheel bearing is bad very dissatisfied and will never buy another vehicle from this company again they lied just to get a car off the lot i would say they deserve a negative review very upset

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    July 14, 2020

    Drove 3 hours after being told over the phone I was accepted for the vehicle I wanted and they said they offer buy here pay here. Got there and sat for... almost 2 hours for them to tell me I was denied and that buy here pay here wasn’t an option lol joke

    2.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    June 30, 2020

    I drove 3 hours aways because they said I was approved for what I wanted i got up there was there for 4 hours they beaten around the bush told me to come... back 2 days later so drove another 3 hrs just to tell me that they sold the vehicle all the while my buddy with me sent them a message about the same vehicle and they said it was still available the worst place ever

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    June 10, 2020

    I went in to purchase a vehicle in Jan 2020, they used my paystubs with someone else’s credit!! Lied to us threatened us with jail if we told on Danny... the salesman.. now we’re fighting to get this car out of the other individuals name. They have since told me I could come and get another vehicle, got there and they told me they couldn’t and also they won’t allow you to take advantage of their but here pay here which I believe they’re telling lies about. This place is horrible.. SAVE YOURSELF DINT FI here!!! If I could give minus stars I would!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    March 4, 2020

    We saw them on the website and my spouse filled out an application and a lady called and told him he was approved and to come in and they would help him... get the vehicle. That he could drive home in it. After that we received about six more calls checking to see if we were coming in. On the day we were coming I texted the salesman and told him what time we would be there. Shortly after that we both received phone calls asking if we were going to make it to our appointment. When we got there the salesman that we had been talking to passed to another we informed him we had been told we were approved and by who and that she had all our info. Of course she was not there they couldn’t get hold of her and couldn’t find anything so he had to get it all and put it in again. We had told them we wanted to do buy here pay here which we had talked to them on the phone and text about and they blew us off when we got there about it. He was told his credit was not good enough and he wasn’t at his job long enough. He had no breaks in his employment!! So they tell you lies to get you there!! And then deny you if you don’t have excellent credit and won’t do buy here pay here like they advertise. They do not help anyone like they say!! Beware of these people!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    February 7, 2020

    These people are amazing! From the moment we walked in until our paperwork was complete we were treated wonderfully. They went above and beyond to ensure... we felt we were getting a great price for excellent quality!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 7, 2020

    Excellent service and people! They did everything they could to make us happy- will return here for sure! We are super excited about our purchase and... can’t wait to get it home!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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